Edward Warren Jr.
Hickory,NC
Summary
Accomplished sales leader specializing in regional strategy formulation and team performance coaching. Known for enhancing customer retention and satisfaction through tailored solutions and targeted market analysis. Ready to leverage expertise to drive sales growth and exceed organizational goals.
Overview
37
37
years of professional experience
Work History
Senoir Regional Sales Manager
KLINGSPOR Abrasives USA
Hickory, North Carolina
11.2004 - Current
- Formulated regional sales strategies for Klingspor Abrasives' diverse product lines.
- Oversaw sales team performance through targeted coaching and mentorship, enhancing overall team effectiveness.
- Cultivated key client relationships, resulting in increased customer satisfaction and retention.
- Coordinated product knowledge training sessions for internal teams and distributors, improving product understanding and sales capabilities.
- Conducted market analysis to identify trends and opportunities in the abrasives industry.
- Presented sales forecasts and updates at quarterly management meetings for strategic planning.
Factory Sales Representative
KLINGSPOR Abrasives USA
Hickory, North Carolina
11.1999 - 11.2004
- Developed key customer relationships to increase sales.
- Managed customer accounts to ensure satisfaction and foster long-term relationships.
- Engaged customers to identify product needs and provide tailored solutions.
- Demonstrated abrasive products to showcase quality and application benefits.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Processed orders efficiently, coordinating with warehouse for timely fulfillment.
- Answered inquiries from prospective customers regarding features of products and services offered.
Plant Operations Manager
Valley-Tex, Inc.
Hickory, North Carolina
01.1990 - 10.1999
- Managed daily plant operations to ensure efficiency and safety.
- Oversaw staff training, promoting adherence to safety protocols.
- Coordinated production schedules to meet customer demands effectively.
- Coordinated repairs and maintenance based on equipment performance monitoring.
- Developed and enforced standard operating procedures for plant processes.
- Ensured compliance with industry regulations and quality standards consistently.
- Developed preventative maintenance program for plant operations.
- Collaborated with vendors to maintain optimal levels of inventory management practices.
Education
High School Diploma -
St. Stephens High School
Hickory, NC05-1978
Skills
- Regional sales strategy
- Sales forecasting
- Market analysis
- Key account development
- Account management
- Client relationship management
- Customer retention strategies
- Sales team coaching
- Sales training
- Territory expansion
- Problem solving
Accomplishments
- Regional Sales Manager of the Year 2022
Timeline
Senoir Regional Sales Manager
KLINGSPOR Abrasives USA
11.2004 - Current
Factory Sales Representative
KLINGSPOR Abrasives USA
11.1999 - 11.2004
Plant Operations Manager
Valley-Tex, Inc.
01.1990 - 10.1999
High School Diploma -
St. Stephens High School