Summary
Overview
Work History
Education
Skills
Awards
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Edward White

Lake Stevens,WA

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

E-Commerce Logistics Supervisor

Fred Meyer
Shoreline, WA
10.2022 - 09.2023
  • Managed the E-commerce department of Fred Meyer
  • Write schedules and allocate the labor hours to department employees.
  • Analyze that the order belongs to the correct customer.
  • Oversee orders, employees, company descriptive statistics, schedules and customer insight on the department’s performance.
  • Ensuring all edible products are safe for consumption.
  • Met with corporate management bi-weekly on ways to improve the work distribution and maximize sales.
  • Helped other departments when E-commerce was not busy to ensure success throughout the store.
  • Analyzed financial data related to departmental budgeting activities on a regular basis.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Left due to personal health issues.

Head Cashier/Coaching Staff Member

Home Depot
Shoreline, WA
11.2020 - 07.2021
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Coached employees on best practices for handling customer complaints quickly and effectively.
  • Identified opportunities for improving operational efficiency through process optimization initiatives.
  • Investigated discrepancies between reported sales figures and actual amounts collected at registers.
  • Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
  • Analyzed sales data to identify trends in customer purchasing behavior that could be used to optimize inventory selection and pricing strategies.
  • Reviewed financial reports on a weekly basis to ensure accuracy of store operations and compliance with company guidelines.
  • Ensured all cashiers were trained in store policies and procedures, as well as safety protocols.

Busser, Cashier, Waiter

Saigon Kitchen
Monroe, WA
09.2019 - 10.2020
  • Bussed and reset tables in an orderly fashion.
  • Conducted regular checks on customer satisfaction levels during meal service.
  • Provided assistance to other bussers or waitstaff when needed.
  • Inspected dining room furniture for cleanliness prior to seating guests.
  • Ensured that each table was properly set before seating guests.
  • Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
  • Took initiative to help others whenever necessary.
  • Checked menus for accuracy prior to serving meals.
  • Communicated with kitchen staff regarding any special requests from customers.
  • Maintained a friendly attitude towards customers at all times.

Education

High School Diploma -

Shorewood High School
06.2018

Some College (No Degree) - Technology Education

Shoreline Community College

Skills

  • Microsoft software skills
  • Dedicated
  • Classify tasks and projects
  • Financial management/handling
  • Managing and analyzing the logistic side of retail
  • Schedule employees based on given labor
  • Make decisions based on needs of company
  • Manage operations
  • Interpersonal skills
  • Negotiation skills
  • Process Monitoring and Improvement
  • Data Analytics
  • Operations Management
  • Staff Management

Awards

  • Captain of the Shorewood bowling varsity team.
  • Associate of the month - Home Depot
  • Promoted to Head cashier within 5 months of being hired.
  • Promoted to E-Commerce logistics manager 2 months after being hired at Fred Meyer.

Affiliations

  • Coaching youth in video games.
  • Art.
  • Nature.
  • Charity.

Accomplishments

  • Captain of the Shorewood bowling varsity team.
  • Associate of the month - Home Depot
  • Promoted to Head cashier within 5 months of being hired.
  • Promoted to E-Commerce logistics manager 2 months after being hired at Fred Meyer.

Certification

  • Snohomish County Food Handlers card.

References

References available upon request.

Timeline

E-Commerce Logistics Supervisor

Fred Meyer
10.2022 - 09.2023

Head Cashier/Coaching Staff Member

Home Depot
11.2020 - 07.2021

Busser, Cashier, Waiter

Saigon Kitchen
09.2019 - 10.2020

High School Diploma -

Shorewood High School

Some College (No Degree) - Technology Education

Shoreline Community College

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Edward White