Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Hobbies and Interests
Timeline
Generic

Edward Wippert

Tacoma

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

7
7
years of professional experience

Work History

Live Bingo Clerk

Muckleshoot Bingo
02.2022 - 01.2025
  • Utilized computer systems effectively for data entry tasks such as recording winners'' information or updating inventory logs accurately.
  • Coordinated with management regarding scheduling needs or other operational concerns that may impact overall game quality or guest satisfaction levels.
  • Developed rapport with regular players through friendly interactions, encouraging repeat business and loyalty to the establishment.
  • Contributed to a safe playing environment by monitoring the room and reporting any suspicious activity or concerns to management.
  • Trained new team members on procedures and protocols, supporting their integration into the role and fostering teamwork among staff.
  • Assisted in the setup and breakdown of bingo equipment, contributing to a well-organized event space for players.
  • Collaborated with fellow Bingo Clerks to maintain an organized gaming environment and streamlined operations.
  • Supported marketing initiatives by distributing promotional materials at events or informing guests about upcoming specials or promotions available at the venue.
  • Provided backup support to other team members during peak periods or in their absence, demonstrating adaptability and commitment to teamwork.
  • Monitored customers and searched for violations of gaming regulations and casino policies.

Server

Muckleshoot Casino and Resort
07.2019 - 10.2021
  • Company Overview: One of Washington States Biggest Owned and Operated Tribal Casino and Resort
  • Ensuring clean presentation to customers by presenting uniform in a professional manner
  • Introducing yourself to your guests/tables
  • Record drink and food order
  • Ensure all service is implemented with grace, etiquette, and professionalism
  • Enter orders into P.O.S
  • System
  • Maintain proper delivery of food to all tables
  • Creating a positive, fun, happy, and relaxing dining experience while forming positive customer service relationships
  • One of Washington States Biggest Owned and Operated Tribal Casino and Resort
  • Contact : Jeanne Jerry 2355083337 jeanne.jerry@muckleshoot.com

Server

Applebee's International, Inc.
06.2018 - 07.2019
  • Company Overview: International Casual American Style Restaurant
  • Uniform to be clean and neat
  • Having basic normal server supplies(Apron,Pens,Paper,Name-Tag,P.O.S Card)Stocking item for before, during, and after hours
  • Cups, Ice, Condiments, Plates(Small,Medium,Large) Basic cleaning supplies
  • Understanding the floor plan
  • Knowing your section, what tables are yours
  • Knowing today-today specials, Severing the guest at Applebee's standards, policies and procedures
  • Cleaning, Knowing what you're serving is beyond necessary
  • Making the guest has an amazing dinning experience
  • Making sure your guest knows your name
  • Making sure food coming out of the kitchen prepared and cooked right
  • International Casual American Style Restaurant
  • Contact : Lenny or (General Shift Management) (253) 566-5968

Education

Elementary Education -

Salish Kootenai College
Pablo, MT
06.2013

High School - High School Diploma

Browning High School
Browning, MT
06.2009

Skills

  • Amazing Customer Service Skills
  • Taking
  • Writing
  • Punctual
  • Listening
  • Offering help
  • Cleaning
  • Timing
  • Multitasking
  • Willing to help
  • Following Directions
  • Following Procedures
  • Training
  • Strong organizational skills
  • Strong work ethic
  • Patience and tolerance
  • Exceptional customer service
  • Guest engagement

Accomplishments

  • Being a Trainer for incoming Server, 07/01/19 - 01/01/21, Having the responsibilities to train incoming servers at the Muckleshoot Restaurant.
  • Employee of the Month (Applebee's), 01/01/19, 2012 January Employee of the Month.

Personal Information

Date of Birth: 07/04/90

Hobbies and Interests

  • Family
  • Education
  • Friends
  • Cooking
  • Photography
  • NATIVE GAMES
  • Native American Activities
  • Outdoors
  • Wildlife
  • Hiking
  • History
  • Fireworks

Timeline

Live Bingo Clerk

Muckleshoot Bingo
02.2022 - 01.2025

Server

Muckleshoot Casino and Resort
07.2019 - 10.2021

Server

Applebee's International, Inc.
06.2018 - 07.2019

High School - High School Diploma

Browning High School

Elementary Education -

Salish Kootenai College

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