Edward Young
Manger
Mesa,AZ
Summary
Dynamic operations manager with a proven track record at Walmart, excelling in customer service and product restocking. Skilled in inventory management and warehouse equipment operation, I foster team collaboration and enhance customer satisfaction. Committed to continuous improvement, I streamline processes to achieve operational efficiency and drive business success.
Experienced with organizing and maintaining inventory in fast-paced retail environment. Utilizes effective stock management techniques to ensure product availability and store organization. Knowledge of teamwork and adaptability in responding to shifting store demands.
Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued.
Overview
39
39
years of professional experience
Work History
Stocker 1
Walmart
10.2022 - 06.2025
- Organized and restocked shelves to ensure product availability and visibility.
- Assisted in maintaining store cleanliness and adherence to safety protocols.
- Learned inventory management systems for efficient stock tracking and replenishment.
- Collaborated with team members to optimize product placements and enhance customer experience.
- Adapted quickly to changing store layouts and promotional setups for seasonal displays.
- Engaged with customers to provide assistance in locating products within the store.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained effective team member communication.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Improved customer satisfaction by promptly locating items and providing product information.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Assisted customers with special requests, enhancing their shopping experience at the store.
- Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
- Facilitated smoother store openings by stocking necessary products before each shift.
- Stocked designated items on shelves, end caps and displays.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Interacted with guests in friendly and knowledgeable way.
Driver
Autonation
07.2021 - 09.2022
- Navigated routes efficiently, ensuring timely deliveries to diverse locations.
- Maintained vehicle cleanliness and performed routine inspections to uphold safety standards.
- Assisted in training new drivers on best practices and operational procedures.
- Communicated effectively with dispatch to coordinate logistics and resolve issues promptly.
- Adhered to traffic regulations and company policies, ensuring compliance during all operations.
Co-Owner
Akamai Detail
06.2002 - 08.2020
- Oversaw daily operations, ensuring efficient workflow and adherence to quality standards.
- Developed strategic marketing initiatives to enhance brand visibility and increase customer engagement.
- Streamlined inventory management processes, reducing waste and improving order accuracy.
- Mentored team members on best practices in customer service and operational efficiency.
- Implemented financial tracking systems to monitor expenses and optimize budget allocations.
- Established vendor relationships, negotiating contracts that improved service delivery timelines.
Operations Manager
Union Ice
06.1999 - 04.2002
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Operations Manager , Warehouse Manger
Merchants of California
01.1986 - 03.1998
- Streamlined operational workflows to enhance efficiency and reduce processing times.
- Developed training programs for staff, improving team performance and operational knowledge.
- Implemented inventory management systems, optimizing resource allocation and minimizing waste.
- Coordinated cross-departmental communication to ensure alignment on strategic initiatives and objectives.
- Analyzed performance metrics to identify areas for process improvement and cost reduction.
- Led safety compliance initiatives, fostering a culture of workplace safety among employees.
- Managed vendor relationships, negotiating contracts to achieve favorable terms for the organization.
Education
Associate of Arts - Graphic Arts Design
Golden West College
Huntington Beach, CA06-1984
Skills
- Willing to learn
- Positive attitude
- Shelf stocking
- Customer service
- Customer relationships
- Product restocking
- Stock rotation
- Pallet jack operation ( Electric )
- Equipment monitoring
- Forklift operation ( Electric or Gas )
- Warehouse equipment operation
- Reach Truck
- Retail merchandising
Timeline
Stocker 1
Walmart
10.2022 - 06.2025
Driver
Autonation
07.2021 - 09.2022
Co-Owner
Akamai Detail
06.2002 - 08.2020
Operations Manager
Union Ice
06.1999 - 04.2002
Operations Manager , Warehouse Manger
Merchants of California
01.1986 - 03.1998
Associate of Arts - Graphic Arts Design
Golden West College