Edward Zapien
Brownsville,TX
Summary
Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Medical Assistant
Lilia Hernandez Internal Medicine
Brownsville, TX
08.2022 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized patient charts before each day's clinic sessions began.
- Collected samples from patients for laboratory testing purposes.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Documented notes during patient visits.
- Responded to patient callbacks and phone-in prescription refill requests.
- Educated patients about medications, procedures and physician's instructions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
Medical Assistant
Dr. Jorge C. Mazzini
Brownsville , Texas
Education
High School Diploma -
Hanna Early College High School
Brownsville, TX06-2018
Some College (No Degree) - Medical Assisting
South Texas Vocational Technical Institute
Brownsville Skills
- Patient Scheduling
- Medical Terminology
- Payment Collection
- Medical Billing
- Procedure Assistance
- Phlebotomy
- Quick problem solver
- Pipetting
- Medical terminology in English
- Specimens collection and processing
- CPR
- Understanding of medical laws
- Electrocardiography (EKG)
- Documentation expert
- Customer Service
- Vital sign monitors
- Restocking lab supplies
- Clinical Documentation
- First Aid
- EKG set up and monitoring
- Maintaining confidentiality
- Vital Sign Monitoring
- Communicating with patient families
- Vital signs monitoring
- Medical Records Management
- Medical Procedures
- Stocking supplies
- Immunization Administration
- Medical terminology knowledge
- Preparing specimens and samples
- Fluent in Spanish/English
- Venipuncture and phlebotomy
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
Medical Assistant
Lilia Hernandez Internal Medicine
08.2022 - Current
Medical Assistant
Dr. Jorge C. Mazzini
High School Diploma -
Hanna Early College High School
Some College (No Degree) - Medical Assisting
South Texas Vocational Technical Institute
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