Edward Carson Galstanyan
Overview
17
17
years of professional experience
Work History
Client Relationship Consultant III
U.S. BANK
Studio City/North Hollywood , Ca
06.2023 - Current
- Build strong client relationships based on trust, assessing clients' financial needs, obtaining & processing customer & account information
- Maintain a working knowledge of consumer & business banking products
- Demonstrating & educating clients on deposit & loan products & services.
- Strong knowledge of the Bank Secrecy Act and applied knowledge when profiling and assisting clients with their banking needs.
- Responsible for reporting potential fraudulent and unusual activity
- Utilizing and reporting daily use of SAR, CTR and cash Structuring
- Review and analyze client Tax return documents for individuals, corporations and partnerships for lending and credit needs.
- Verified accuracy of financial documents such as income tax returns, balance sheets, and bank statements.
- Analyzed financial records and tax returns to identify discrepancies or potential fraud cases.
- Reviewed customer transactions to identify suspicious activities and money laundering risks.
- Monitored customer accounts for unusual activity or changes in account behavior which could indicate potential money laundering activity.
Senior Relationship Banker
UNION BANK
Studio City, Ca
02.2019 - 06.2023
- Analyzed community markets, analyzing and prioritizing clients to target, planning and executing business development strategies
- Calling on existing and potential clients for Lines/Loans
- Review client's financial information by conducting a needs assessment to assess financial needs.
- Review and analyze clients personal and business financial tax returns for credit lending purposes.
- Analyzed loan applications to determine creditworthiness of prospective customers.
- Performed daily account maintenance activities for a portfolio of high net worth clients.
- Established new accounts for corporate and retail customers in compliance with bank policies and procedures.
- Monitored client accounts for suspicious activity or fraudulent transactions.
- Collaborated with mortgage and wealth management partners to assist customers with specialized needs.
- Monitored the accuracy and completeness of transactions to ensure compliance with company policies and procedures.
- Verified customer identification documents for large or suspicious transactions.
- Managed daily balancing activities including verifying deposits, preparing currency transaction reports, reconciling shift reports, and preparing bank deposits.
- Performed daily audits to ensure accuracy of cage operations.
- Reviewed customer transactions to identify suspicious activities and money laundering risks.
- Monitored customer accounts for unusual activity or changes in account behavior which could indicate potential money laundering activity.
Private Banker
WELLS FARGO BANK, N.A.
Beverly Hills, Ca
11.2017 - 05.2018
- Provided full-balance sheet banking to affluent and affluent-away customers and manages a portfolio of Complex account relationships
- Consulted with customers regarding their financial needs and recommended appropriate financial services to meet those financial needs
- Personally fulfilled product and service needs in the Regional Bank and made appropriate introductions to partners for products in other lines of business.
- Assisted clients with their financial planning needs, including investment and retirement planning.
- Conducted research to identify potential new clients and analyze their financial needs.
- Identified opportunities to increase customer satisfaction by providing exceptional service.
- Collaborated with internal departments such as operations, technology, legal, compliance, audit on projects related to client services or product development.
- Provided support during audits conducted by external auditors or regulators.
- Managed relationships with high-net-worth individuals in order to build trust and loyalty towards the bank's brand.
Assistant Branch Manager
WELLS FARGO BANK, N.A.
Beverly Hills, Ca
08.2012 - 11.2017
- Assessed and met the needs of customers and/or solving customer problems
- Encouraged, motivated and developed team members to achieve their maximum potential by leveraging coaching and performance
- Effectively managed time and competing priorities in a retail environment
- Motivated employees with the ability to successfully meet individual and team objectives while maintaining individual performance over the long term.
- Provided training to new employees on company policies and procedures.
- Provided leadership and direction to staff members in order to ensure efficient operations of the branch.
- Ensured compliance with internal policies and procedures as well as external regulations.
- Analyzed financial data and prepared reports on the branch's performance for senior management.
- Monitored daily operations of the branch including sales, customer service, inventory control.
- Performed financial transactions such as deposits, withdrawals, transfers, loan payments.
- Managed daily cash flow activities including counting cash drawers at opening and closing times.
- Evaluated credit application to determine risk factors and financial feasibility.
Premier Banking Manager
WELLS FARGO BANK, N.A.
Beverly Hills, Ca
04.2007 - 08.2012
- Focused on building lifelong relationships with customers, both consumers and small businesses
- Successfully demonstrated a genuine interest in customers and asked questions to understand their financial priorities and meet their needs
- Emphasized on assisting customers with more complex needs such as personal financial reviews, lending services, small business needs, investments, and retirement.
- Maintained and updated knowledge of financial regulations, products, and services related to premier banking.
- Resolved customer complaints promptly while maintaining a professional demeanor at all times.
- Ensured accuracy of account information by verifying documents submitted by customers prior to processing their requests.
Education
Accounting & Audit
UCLA Extension
Los Angeles 12-2023
Master of Business Administration, MBA -
WOODBURY UNIVERSITY
05.2012
Bachelor of Business Administration/Finance, BBA -
WOODBURY UNIVERSITY
05.2008
Timeline
Client Relationship Consultant III
U.S. BANK
06.2023 - Current
Senior Relationship Banker
UNION BANK
02.2019 - 06.2023
Private Banker
WELLS FARGO BANK, N.A.
11.2017 - 05.2018
Assistant Branch Manager
WELLS FARGO BANK, N.A.
08.2012 - 11.2017
Premier Banking Manager
WELLS FARGO BANK, N.A.
04.2007 - 08.2012
Accounting & Audit
UCLA Extension
Master of Business Administration, MBA -
WOODBURY UNIVERSITY
Bachelor of Business Administration/Finance, BBA -
WOODBURY UNIVERSITY
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