Summary: Accomplished and dynamic administrator possessing profound knowledge of administrative principles and procedures with in-depth knowledge of internal structuring and solutions to propel organizational growth. A highly dedicated individual and a proven leader with documented success in progressively dynamic and challenging positions.
Overview
25
25
years of professional experience
Work History
President
A-I Innovation
Plainfield, IL
09.2019 - Current
Work with colleges and universities nationwide to help them overcome challenges that might prevent them from achieving student recruitment goals.
Design Master Academic Plans (MAP), which include Strategic Enrollment Plans (SEP).
Facilitate development and implementation of strategic and yearly enrollment plans.
Train and develop professional enrollment staff.
Evaluate enrollment programs and financial aid strategies' effectiveness.
Provide plans to improve student success and retention.
Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Conducted research on emerging trends within industry and capitalized on finds to develop new products, services and strategies.
Evaluated product development strategies and prepared alternative approaches to exceed goals.
Integrated new media and web advertising initiatives into client's marketing strategies to enhance brand awareness.
Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas.
Identified and solved issues with production, workforce and material sourcing to drive business objectives.
Created and made appropriate documentation for annual budgets and senior leadership goals.
Identified opportunities to improve business process flows and overall departmental productivity.
Vice President of Enrollment & Student Development
Benedictine University
Lisle, IL
01.2017 - 01.2019
Served as the chief student affairs and enrollment officer, providing operational oversight for diversity & inclusion, admissions, financial aid, marketing, residential life, student activities, counseling, health services, Greek life, campus police, student government, judicial affairs, and Title IX while performing the following actions:.
Developed strategic goals and plans for Student Affairs, Residential Life, and Enrollment.
Analyzed trends to identify potential opportunities for advancement or efficiency.
Partnered with Academic Affairs and Student Success to implement and assess a long-term retention plan.
Worked closely with the Business Office to optimize financial aid, pricing, and leveraging institutional resources to recruit and retain students.
Conducted market research, analysis, forecasting, and develop the overall communications strategy that includes but is not limited to print, email, web content, social media, presentations, and media releases.
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Communicated analyzed data to client and team to achieve project goals.
Identified opportunities to improve business process flows and overall departmental productivity.
Established performance goals for department and provided methods for reaching milestones.
Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas.
Managed team of 120 employees, overseeing hiring, training, and professional growth of employees
Vice President of Student Services
Blackhawk Technical College
Janesville, WI
01.2009 - 01.2017
Served as Chief Student Affairs Administrator providing operational oversight for admissions, counseling, advising, testing, new student orientation, career and professional services, transportation, disability services, registration and records management, financial aid, judicial affairs, marketing and public relations, student activities, tutoring, supplemental instruction, veterans affairs, and student development, grievances, community relations, behavioral intervention, Title IX, and retention.
Promoted interdisciplinary collaboration for academic program development and student support services to increase student success.
Collaborated with security personnel and Title IX Coordinator to promote a safe environment for students.
Administered grant-funding sources, annual budget for the division, and comprehensive enrollment management plan.
Served on the Budget Committee, Union Negotiations Team, Student Services Support Council, and Diversity Team.
Addressed service organizations, special interest groups, and governmental boards and councils.
Worked in partnership with local elected officials to address economic development, workforce issues, and joint projects of mutual interest to the College and education in general.
Supported fundraising efforts.
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Maintained client relationships and managed conflict resolution.
Led team in identifying and sourcing opportunities to meet future organizational development targets.
Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas.
Chief Executive Officer
College Connections, Inc
Overland Park, KS
01.2004 - 01.2009
Provided consulting, marketing, recruitment, and retention plans and programs for individuals who worked with student prospects and student-athletes on the college selection process.
Established a strategic vision of the company and advanced offerings throughout the business and educational community.
Collaborated with vital educational organizations, athletic groups, employers, and regional officers for sustained business growth and development.
Managed all facets of the business, such as personnel, equipment, liabilities, intellectual properties, development functions, and contract settlements.
Managed partnerships and strategic business relationships, including negotiating contract terms and handling conflicts.
Built productive relationships with industry partners and competitors to support strategic business objectives.
Identified and capitalized on short- and long-term revenue generation opportunities to maximize bottom-line profitability.
Maintained effective staff and resource utilization rates to balance financial and operational obligations.
Prepared organization for forecasted demand levels through effective operational planning.
Determined vision and strategic direction for the company and coordinated resources to achieve targets within optimal timeframes.
Met dynamic needs by keeping internal systems scalable and highly responsive.
Dean of Students
Baker University
Baldwin City, KS
2002 - 2004
Served as Chief Student Affairs.
Provided operational oversight for Residential services, Greek Affairs, campus security, retention services, residential life, student activities, career development, health services, counseling services, multicultural affairs, and religious life while executing the following actions:.
Provided strategic direction and service-oriented leadership to the Student Services staff, student groups, and other community members to develop extracurricular programming, assuring integration with the institution's academic life and encourage student personal growth and development.
Provided advising and counseling for students regarding day-to-day issues and manages student training.
Served as a university representative with alumni, parents, students, community leaders, and professional colleagues.
Promoted and encouraged student involvement and leadership on and off-campus.
Coordinated outreach events to bring in parents, family members and community at large to support students.
Partnered with senior administration to create cohesive vision, balancing structure and creative expression to drive productive student learning.
Backed up instructors in handling disruptive students and implemented fair protocols to resolve situations.
Career Exploration Instructor
Kent State University, Ashtabula Campus
Ashtabula, OH
01.1996 - 01.2002
Designed and taught various sections of Career Exploration, which provided students with information on the career decision-making process and the tools necessary to explore and evaluate career options and experience career success.
In addition, this class was designed to increase student retention and success by providing clear directions for completing academic goals.
Developed and prepared lessons and recommended curricula changes and supplemental materials.
Assisted in developing community linkages and partnerships.
Taught, modeled and evaluated student employability skills.
Participated in student performance evaluations.
Director of Enrollment Services/Assistant Director of Student Services
Kent State University
Ashtabula, OH
01.1993 - 01.2002
Planned, designed, and implemented tracking and evaluating activities related to educating corporations and the community about diversity, equity, and inclusion.
Developed the strategy for the overall corporate training, community engagement, and public education activities.
Provided diversity, equity, and inclusion education to diverse audiences within the following sectors: Business, Faith, Healthcare, Legal, Colleges/Universities, Community Non-Profit Providers, and Community Organizations.
Supported community outreach and engagement efforts by developing and maintaining partnerships to promote and deliver diversity & inclusion education and awareness.
Served as the Senior Student Services Administrator provided operational oversight for academic advising, basic skills assessment, placement testing, developmental education programs, student government, student activities, student organizations, volunteer services, multicultural programming, and intramural sports while executing the following actions:.
Created and implemented the College's first strategic enrollment plan that included both recruitment and retention strategies.
Served as College's Judicial Affairs Officer.
Planned, coordinated, and facilitated special programs and functions for students with disabilities.
Oversaw staff and functions for campus security.
Optimized student educational strategies with clear advice on course choices, progression and career options.
Conferred with faculty to identify classroom concerns and diversify instructional strategies.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote a safe working environment.
Developmental Education Coordinator
Kent State University, Ashtabula Campus
Ashtabula, OH
01.1997 - 01.1999
Coordinated instructional activities within the Developmental Education Department including instruction, tutoring, coursework, career counseling, and academic advising.
Planned, formulated and assessed goals, policies and activities designed to implement educational objectives and performance standards.
Developed community education programming events and other activities designed to increase and improve educational outcomes.
Identified methods and tools to promote student success in project-based learning.
Coordinated regular meetings to review developmental programs and services and enroll students.
Leveraged knowledge of budget and educational designs to facilitate development of cost-effective educational programs.
Education
Doctor of Education - Educational Leadership
Gwynedd Mercy University
Gwynedd Valley, PA
06.2017 - 03.2021
Master of Science - Administration of Justice
Shippensburg University of Pennsylvania
Shippensburg, PA
Bachelor of Science - Public Administration
University of Pittsburgh - Bradford
Bradford, PA
Skills
Academic Planningundefined
Accomplishments
Named one of Northeast Ohio's "Most Influential People" (AP-Star Beacon)
Administrator of the Year
Quote
The problem is not to find the answer; it’s to face the answer.
Terence McKenna
College Committees
Strategic Planning
Academic Planning
Accreditation
Budget & Facility Planning
Continuous Process Improvement
Affirmative Action
Title IX
Emergency Preparedness Planning
Behavioral Intervention
Crisis Intervention
Union Negotiations
Timeline
President
A-I Innovation
09.2019 - Current
Doctor of Education - Educational Leadership
Gwynedd Mercy University
06.2017 - 03.2021
Vice President of Enrollment & Student Development
Benedictine University
01.2017 - 01.2019
Vice President of Student Services
Blackhawk Technical College
01.2009 - 01.2017
Chief Executive Officer
College Connections, Inc
01.2004 - 01.2009
Developmental Education Coordinator
Kent State University, Ashtabula Campus
01.1997 - 01.1999
Career Exploration Instructor
Kent State University, Ashtabula Campus
01.1996 - 01.2002
Director of Enrollment Services/Assistant Director of Student Services