EDWARD J. FORTUNE
Food Authority
Reisterstown,MD
20
years of professional experience
Accomplished operations and performance-management professional with more than 20 years of Distribution, with 13 Years of Transportation experience. Enthusiastic problem-solver with keen ability to rapidly assess diverse situational challenges, develop action plans, and lead team to meet or exceed targeted goals.
Experienced with coordinating large-scale logistics operations to enhance efficiency and customer satisfaction. Utilizes strategic planning and resource management to ensure timely deliveries. Track record of implementing process improvements and fostering collaborative team environments.
Work History
Senior Transportation Manager
3 Years 8 Months- Managed a team of 3 area managers, 10 associates, and over 90 drivers.
- Developed and implemented transportation strategies to enhance delivery efficiency across multiple regions.
- Coordinated cross-functional teams to optimize supply chain logistics and reduce transportation costs.
- Oversaw fleet operations, ensuring compliance with safety regulations and industry standards.
- Analyzed performance metrics to identify areas for improvement in route planning and scheduling.
- Directed daily delivery and fleet operations for a large CDL driver workforce, ensuring staffing levels, service performance, safety, and regulatory compliance consistently met company standards.
- Led recruiting, onboarding, training, coaching, and performance management for Delivery team personnel, including 90-day evaluations and development plans.
- Monitored key operational KPIs including delivery execution, payroll as a percentage of sales, miles per delivery, and planned-versus-actual performance; implemented scheduling and routing improvements to increase efficiency and control operating costs.
- Managed DOT/FMCSR compliance, driver training documentation, safety requirements, CSA performance, corrective actions, and DOT accident records.
- Led driver safety initiatives and safety committee activities, partnering with Corporate Safety to identify risks, implement corrective actions, and strengthen employee safety engagement.
- Oversaw accident and incident response, coordinating with insurance providers, fleet safety leadership, and maintenance teams to facilitate timely vehicle repairs and return-to-service activities.
- Managed payroll and timekeeping processes for transportation personnel, ensuring accurate daily submissions, adjustments, and compliance with clock-in/clock-out requirements.
- Developed workforce plans and staffing strategies aligned with business volume and revenue requirements; partnered with recruiting/staffing teams to maintain appropriate fleet and driver headcount.
- Drove employee retention and engagement initiatives through regular leadership touch-bases, driver one-on-ones, recognition programs, incentives, and proactive employee relations.
- Prepared delivery operations for internal, regulatory, and third-party audits by maintaining accurate documentation and ensuring consistent adherence to operational and compliance standards.
- Established daily, weekly, and monthly communication routines to align supervisors and drivers on performance expectations, operational priorities, safety, and business objectives.
Area Manager of Logistics & Delivery Station
3 Years 3 Months- Supervised team of 30 to 200 associates, including 250+ drivers, ensuring operational efficiency.
- Overseeing Daily dispatches ranging from 200 to 400 routes to to Maryland.
- Directed logistics operations, including shipping and receiving of a wide range of products daily.
- Built motivated warehouse team of 200 well-trained staff.
- Oversaw warehouse staff and maintained efficiency in a fast-paced environment.
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Monitored and evaluated team performance, identifying opportunities for improvement to enhance overall operations.
- Performed research on shipping errors to identify root causes. to address shipping errors and packaging mistakes.
General Manager
1 Year 7 Months- Reported directly to president and junior vice president of administration, providing updates on operational performance.
- Managed a team of 3 area managers, 10 associates, and over 90 drivers.
- Established operational objectives and work plans and delegated assignments to subordinate managers.
- Set operational objectives and delegated tasks to subordinate managers to achieve team goals.
- Overseeing nightly dispatches ranging from 60 to 120 routes to over 120 Federally Operated Post Offices.
- Partnered successfully with Amazon's Transportation & Logistic teams to produce daily successful dispatches.
- Achieved 99.98% on-time shipment rate.
- Enhanced customer experience by supervising daily operations of Transportation facility.
- Assessed team performance and identified improvement opportunities to enhance overall efficiency.
- Implemented Return to Station protocols to improve safety in active launch pads, reducing safety incident by 100%.
Regional Logistic Manager
4 Years 8 Months- Managed product distribution across six states (DE, MD, NY, NJ, PA, VA), ensuring timely delivery and service consistency.
- Direct reports include four Depot Managers and 60 company drivers across Maryland and Virginia.
- Directed daily operations including training, financial reporting, supply chain management, inventory control, wholesale , employee relations and customer service to generate optimal revenue streams.
- Managed $2.6 Million in Regional operating budget.
- Improved driver safety and accident reduction by instituting driver and vehicle check point while enforcement of OSHA & DOT standards.
- Created and/or Redesigned Company standard operating procedures ranging from (Job Descriptions, Progressive Discipline Process, Driver Training Manual)
- Project Manager of New Facility Construction, improving operational size by 50% to 44,000 sq ft. and improving wholesale revenue stream.
- Project Manager of Two Facilities Migrations (Baltimore to Laurel) and (Hyattsville to Capital Heights).
- Designed and implemented Driver Performance Dashboard, which helped improve driver performance from 85% to 99%.
- Designed and Implemented Driver Performance Bonus Program.
- Collaborated in Development of New Driver Training Time-line, which improved customer service and driver performance.
- Negotiated Regional Temp Labor Contract, which reduced employee overhead.
Depot Manager
6 Months- Led a team of 18 non-union drivers and 2 support staff to enhance productivity and efficiency.
- Supervised warehousing, route dispatch, reverse logistics, and product distribution to optimize depot operations.
- Managed Talent Acquisition, Training and Development Process.
- Managed talent acquisition, training, and development to enhance team capabilities.
- Designed and implemented daily EOD process to streamline end-of-day reporting.
Senior Operations Manager
2 Years 9 Months- Managed receiving operations in 440,000 sq. ft. warehouse with 26,000 line items valued at $1.6 billion, ensuring efficient inventory handling.
- Supervised three managers and fifty non-union warehouse personnel.
- Developed and Implemented Performance and Quality Improvement Program.
- Helped lead facility to best SAP conversion for entire company.
- Developed and implemented performance and quality improvement program, enhancing operational standards and accountability.
- Direct reports 3 managers, 50 non-union warehouse persons.
- Joined company as order picker, Promoted to Senior Operations Manager in two years.
- Redesigned training manuals, streamlining reverse logistics and damaged claims processes for improved operational clarity.
Warehouse Area Manager - Inventory Control & Recieving
1 Year 1 Month- Managed team of 15 non-union warehouse staff.
- Developed and implemented policies and procedures that enhanced productivity in receiving and inventory control departments.
- Led warehouse re-profiling initiative, improving bin utilization by 20% - 25%.
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Direct reports of 15 non-union warehouse persons.
Education
Bachelor of Science - Managing Information Systems
Skills
Logistics Management
Transportation systems
Shipping operations
Supply chain optimization
Inventory Management
Warehouse management
Project Management
Budget forecasting
Performance Management
Strategic Planning
Team leadership
Change leadership
Professional Development
Developing Executive Leadership - American Management Association - 2015
Timeline
Senior Transportation Manager
Food Authority
09.2022 - 05.2026Read More
Area Manager of Logistics & Delivery Station
Amazon
06.2019 - 09.2022Read More
General Manager
Parcel Delivery Express
10.2017 - 05.2019Read More
Regional Logistic Manager
GreenDrop Trucking LLC
08.2012 - 04.2017Read More
Depot Manager
GreenDrop Trucking LLC
02.2012 - 08.2012Read More
Senior Operations Manager
Tech Data Distribution Center
09.2007 - 06.2010Read More
Warehouse Area Manager - Inventory Control & Recieving
Tech Data Distribution Center
08.2006 - 09.2007Read More
Rowan University
Bachelor of Science from Managing Information Systems
Read More