Edward J. Frisk IV
Grand Forks,ND
Summary
Dynamic professional with expertise in customer service and aviation. Proficient in training and leading teams to elevate service quality. Dedicated to fostering positive work environments and streamlining operational processes. Demonstrated success in developing training programs that enhance performance and customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Skies 322
Grand Forks, North Dakota
08.2025 - Current
- Delivered exceptional customer service to elevate dining experiences.
- Demonstrated enthusiasm and expertise regarding restaurant menu and offerings.
- Collaborated with team members to maintain seamless service operations.
Server
Harry's Steakhouse
Grand Forks, North Dakota
03.2023 - 07.2025
- Trained servers, food runners, and hosts to uphold high service standards.
- Cultivated positive workplace culture, contributing to recognition as one of nation's top 100 romantic restaurants.
- Maintained professionalism in all interactions with guests.
Bartender
Rhombus Guys Brewing
Grand Forks, North Dakota
08.2022 - 03.2023
- Ensured cleanliness and organization of bar area at all times.
- Trained staff on operational procedures and standards.
- Developed direct relationships with ownership and head brewmaster to foster collaboration.
Operator
Western Air Flight Academy
Broomfield, Colorado
02.2019 - 08.2019
- Performed maintenance on aircraft to ensure operational readiness.
- Scheduled appointments for flight activities.
- Organized layout of the area to enhance workflow efficiency.
Education
BSA - Commercial Aviation
University of North Dakota
Grand Forks, NDBBA - Aviation Management
University of North Dakota
Grand Forks, NDBBA - Business Management, Focus in Leadership
University of North Dakota
Grand Forks, ND05-2024
High School Diploma -
Holy Family High School
Broomfield, CO05-2019
Skills
Aviation safety procedures
Leadership development
Team management
Customer relationship management
Training program design
Affiliations
- Event coordinator of Aerospace Business Club
- Accumulated 50 hours of tutoring students in the Aerospace Learning Center
- Mentor in the Student Aerospace Advisory Council
- Involved in the Student Aerospace Management Association, especially with the career fair
- Involved in First Generation Pilots
Languages
English
Native/ Bilingual
Danish
Limited
Certification
- ASEL/AMEL commercial pilot
- Instrument rating
- Finishing CFI program
References
References available upon request.
Timeline
Server
Skies 322
08.2025 - Current
Server
Harry's Steakhouse
03.2023 - 07.2025
Bartender
Rhombus Guys Brewing
08.2022 - 03.2023
Operator
Western Air Flight Academy
02.2019 - 08.2019
BSA - Commercial Aviation
University of North Dakota
BBA - Aviation Management
University of North Dakota
BBA - Business Management, Focus in Leadership
University of North Dakota
High School Diploma -
Holy Family High School
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