Edward J Sais Jr
Brighton,CO
Summary
Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Talented Crew Chief adept at keeping employees operating at high standards of efficiency, accuracy and quality. Hands-on management professional motivates improvements and maximizes performance.
Overview
15
15
years of professional experience
Work History
Crew Chief
Service Master
11.2006 - 10.2012
- Provided disaster restoration services with several certification completions.
- Worked with insurance adjusters and customers to solidify insurance estimates for both residential and commercial locations.
- Provided customer service maintained 100% completion of all repairs.
- Respond to emergency and service calls.
- Supervised crew in daily inspections, troubleshooting, and preventive maintenance on trucks and equipment.
- Maintained safety by implementing effective procedures regarding hazardous actions, materials, and items.
- Trained all team members on key roles to maintain flexibility.
- Managed team according to company standards and compliance requirements.
Delivery Driver
American furntiure
12.2000 - 11.2003
- Delivered packages to customer doorsteps and business offices.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Deliver and assemble furniture as needed.
- 100% completion of on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
Delivery Driver
Master Craft Kitchens
03.1998 - 09.2000
- Unload trucks and inventory product.
- Ensure warehouse shelves were stocked and stacked.
- Pull product from warehouse and inspect items before loading truck for delivery.
- Maintained all paperwork and delivery tickets for residential and commercial deliveries.
- Maintained maintenance of delivery truck.
- Completed on-time deliveries by choosing best and most efficient routes.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
Education
CUSTOMER SERVICE ACADEMY CERTIFICATE -
PUEBLO COMMUNITY COLLEGE
Pueblo05.2021
High School diploma -
Los Lunas High School
Los Lunas, New Mexico05.1998
Skills
- Crew Leadership
- Mold, water, smoke, and odor damage certifications
- Exceptional problem-solving skills
- Over 20 years of customer service experience
- 7 years’ experience in management
- Strong communication skills
- Teamwork
- Physical Fitness
- Quick learner
References
upon Request
Timeline
Crew Chief
Service Master
11.2006 - 10.2012
Delivery Driver
American furntiure
12.2000 - 11.2003
Delivery Driver
Master Craft Kitchens
03.1998 - 09.2000
CUSTOMER SERVICE ACADEMY CERTIFICATE -
PUEBLO COMMUNITY COLLEGE
High School diploma -
Los Lunas High School
Similar Profiles
Jessica OliverJessica Oliver
Custodian at Service MasterCustodian at Service Master
Ryan SmithRyan Smith
Restoration Project Manager at Service MasterRestoration Project Manager at Service Master
Juan ParradoJuan Parrado
Warehouse Cleaner at Service MasterWarehouse Cleaner at Service Master
Jonathan PortilloJonathan Portillo
Service Technician at Service MasterService Technician at Service Master
Audree RodabaughAudree Rodabaugh
Office Administrator at Rdi UsaOffice Administrator at Rdi Usa