Summary
Overview
Work History
Education
Skills
Timeline
Generic

Edward J Wells 111

Baltimore,MD

Summary

Dynamic Stow Associate at Amazon Fulfillment with proven expertise in order fulfillment and inventory tracking. Enhanced productivity through effective team collaboration and meticulous attention to detail. Committed to safety compliance and waste reduction, consistently achieving high-quality results while fostering a positive work environment. Adaptable and dedicated to continuous improvement in warehouse operations.

Overview

27
27
years of professional experience

Work History

Stow Associate

Amazon Fulfillment
02.2020 - 11.2024
  • Expedited customer orders by swiftly locating and retrieving stored items from their respective locations within the warehouse.
  • Ensured timely order fulfillment with effective stowage of items in designated storage locations.
  • Enhanced productivity by accurately scanning and tracking incoming inventory using barcode scanners.
  • Contributed to a positive work atmosphere, fostering strong relationships among team members through open communication and collaboration.
  • Collaborated with fellow associates for efficient stowing processes, streamlining daily tasks and increasing overall team performance.
  • Maintained up-to-date knowledge of company policies, procedures, and best practices related to warehouse operations through regular training sessions and professional development opportunities.
  • Provided exceptional customer service by addressing any concerns or inquiries regarding product availability or location within the warehouse facility.
  • Maintained a safe work environment, adhering to safety regulations and proper handling of heavy equipment.
  • Supported warehouse operations by participating in cross-functional tasks such as receiving shipments, unloading trucks, and preparing outgoing orders for delivery.
  • Safely stacked items to maximize space within acceptable safety limits.
  • Utilized scanning equipment to quickly locate and identify items and stock locations.
  • Sorted over Number products onto shelves according to type, weight, and size.
  • Maintained clean and organized workspaces to uphold safety standards.
  • Separated damaged items from functional ones before placing on shelves.
  • Coordinated with team members to receive shipments and store in proper locations.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Installation Technician

DIRECTV
03.1998 - 06.2013
  • Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Actively participated in team meetings, contributing valuable input toward process improvements and increased productivity.
  • Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
  • Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Completed installations within deadlines, adhering to company policies and safety guidelines.
  • Enhanced customer satisfaction by providing efficient installation services and timely resolution of issues.
  • Installed and configured new equipment and systems according to company standards.
  • Managed inventory levels effectively, reducing wasted resources while ensuring availability of necessary components for each job assignment.
  • Provided excellent customer service, addressing questions and concerns during the installation process.
  • Followed all company guidelines regarding safety procedures when out in field.
  • Scheduled and performed maintenance, repair and upgrades of existing equipment and systems.
  • Proactively resolved conflicts with clients when needed, ensuring all parties were satisfied with the final installation outcomes.
  • Reduced service callbacks by ensuring accurate installations and proper equipment testing.
  • Evaluated equipment to determine if it needed to be repaired or replaced.
  • Conducted regular maintenance checks on previously installed systems, prolonging their lifespan and improving overall system performance.
  • Received positive feedback from clients for exceptional problem-solving skills during challenging installations.
  • Maintained updated knowledge of all equipment, products, and services to properly educate customers.
  • Continuously updated knowledge on industry trends and emerging technologies, enhancing skillset as an Installation Technician.
  • Consistently met or exceeded performance metrics, showcasing dedication to quality workmanship and professionalism.
  • Minimized downtime for customers by troubleshooting issues promptly after initial installation, ensuring smooth operation of systems installed.
  • Streamlined workflow for faster job completion through effective communication with team members.
  • Assisted in training new technicians, sharing best practices for efficient installations and high-quality results.
  • Championed safety initiatives at worksites, minimizing risk of accidents or injuries during installations.
  • Coordinated with logistics teams to ensure timely delivery of required materials for successful project completion.
  • Mastered use of diagnostic tools to swiftly identify and resolve technical issues, minimizing downtime.
  • Conducted in-depth pre-installation site surveys to anticipate challenges and plan accordingly.
  • Achieved high customer satisfaction ratings, consistently exceeding company benchmarks through quality service.
  • Boosted team productivity, organizing workshops on latest technological advancements and safety protocols.
  • Improved service delivery, staying on top of challenging schedules with multiple competing timelines.
  • Customized installation plans to meet specific client needs, facilitating smooth transition to new systems.
  • Collaborated with team members to complete complex installation projects on time and within budget.
  • Enhanced customer satisfaction by efficiently troubleshooting and repairing wide range of residential broadband issues.
  • Served as mentor to new technicians, sharing best practices and technical knowledge to elevate team performance.
  • Delivered personalized training to homeowners on managing their smart home systems, enhancing user experience.
  • Reduced repeat service calls with meticulous attention to detail during initial installations and repairs.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Tested systems, noting issues and completing preventive maintenance.
  • Enhanced operational efficiency by developing comprehensive inventory management system for installation supplies.
  • Worked with diverse types of weather and ground conditions.
  • Trimmed cut or torn fabric using scissors or knives and stitched trimmed edges together.
  • Researched and implemented new technologies and equipment.
  • Checked, repaired and repacked survival equipment to meet specifications.

Bindery Assistant

Cenveo Lancaster
06.2013 - 09.2018
  • Prepared finished books for shipping by wrapping or packing books and stacking boxes on pallets.
  • Lubricated, cleaned and performed minor repairs to machine parts to keep machines in working condition.
  • Used large-volume hand machine punch and staplers to punch holes into paper sheets.
  • Used cutting and trimming machines to trim edges of books to appropriate size.
  • Inserted illustrated pages, extra sheets and collated sets into catalogs, periodicals, directories and other printed products.
  • Checked all finished products to detect and correct uneven paper edges and dimensional errors.
  • Used glue machines to glue endpapers, bindings, backings and signatures.
  • Used bone folders, knives, hammers and brass binding tools to bind new books.
  • Inserted book bodies into Type devices to form back edges into convex shapes and produce grooves.
  • Creased or compressed signatures before affixing covers and placed paper jackets on finished books.
  • Supported overall production goals by performing routine machine maintenance, minimizing downtime due to malfunctions or repairs.
  • Assisted colleagues during peak periods or when faced with unexpected challenges, fostering a supportive and collaborative work environment.
  • Maximized productivity within the department by cross-training on multiple pieces of bindery equipment for greater flexibility in task assignment.
  • Assisted in training new bindery staff on equipment operation, safety procedures, and best practices.
  • Ensured timely completion of orders by accurately tracking job progress and communicating with team members effectively.
  • Reduced waste generated from binding operations through careful material management and utilization strategies.
  • Checked final products for quality and durability, ensuring high-quality and long-lasting work.

Cutting Table Operator

Cenveo
06.2013 - 09.2018

Education

High School Diploma - Basic Studies

Northwestern Senior High School
6900 Park Heights Avenue 21215
06.1986

Graphic Communication - Printing

Westside Skill Center
4501 Emerson Avenue 21229
06.1986

Skills

  • Order fulfillment
  • Inventory tracking
  • Heavy equipment operation
  • Waste reduction
  • Safety compliance
  • Customer service
  • Space optimization
  • Team collaboration
  • Workplace organization
  • Problem solving
  • Effective communication
  • Warehouse safety
  • Loading and unloading
  • Shipping and receiving
  • Labeling and packaging
  • Pallet jacking
  • Handheld scanner operation
  • Following instructions
  • Workplace cleanliness
  • Visual inspections
  • Order picking
  • Stocking
  • Adaptable to change
  • Materials handling
  • Packaging and labeling
  • Handheld scanner
  • Safety procedures
  • Quantity checking
  • Deadline oriented
  • Hand-eye coordination
  • Stock rotation
  • Stock replenishment
  • Quality assurance
  • Barcode scanning
  • Reading comprehension
  • Pallet stacking
  • Able to lift number lbs
  • Willing to learn
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Truck loading and unloading
  • Warehouse operations
  • Order picking and processing
  • Pallet jack operation
  • Warehouse environment safety

Timeline

Stow Associate

Amazon Fulfillment
02.2020 - 11.2024

Bindery Assistant

Cenveo Lancaster
06.2013 - 09.2018

Cutting Table Operator

Cenveo
06.2013 - 09.2018

Installation Technician

DIRECTV
03.1998 - 06.2013

High School Diploma - Basic Studies

Northwestern Senior High School

Graphic Communication - Printing

Westside Skill Center
Edward J Wells 111