Edward James Bollinger
Tampa,FL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to hard work and leveraging these qualities to drive team success and contribute to organizational growth.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Amazon DSP Delivery Driver
REB Solutions INC
Lutz, FL
01.2025 - 02.2025
- Served as a Delivery Service Partner Delivery Driver on behalf of Amazon Inc.
- Tasked with the carriage, scanning, and delivering of packages along an assigned route.
- Responsible for daily inspection of vehicles and safe operation of said vehicles in a fast paced, time sensitive environment.
- Delivering genuine customer service to customers I come in contact with.
- Adhering to strict policies regarding vehicle operation as well as Amazon’s delivery criteria.
UPS Seasonal Support Driver
UNITED PARCEL SERVICE
Odessa, FL
11.2024 - 12.2024
- Responsible for delivering packages to customers along an assigned route. Required to scan, photograph, and receive signatures releasing packages to assigned addresses using company equipment.
- Completed safety checklists prior to and after route completion reporting status of delivery vehicle.
Customer Service Agent (Ticketing, Gates, & Baggage Service)
Delta Air Lines
Tallahassee, FL
11.2014 - 09.2024
- Served as an Airport Customer Service Agent working the ticket counter, gates, and baggage service office at the Tallahassee International Airport (TLH)
- Tasked with many responsibilities focusing on safety, service, and dedication.
- Ensured the safe and timely departure of Delta mainline and Delta Connection flights while providing world-class customer service to every customer I encountered.
- Served as a Complaint Resolution Officer (CRO) from October 2021 to May 2022, accommodating customers with disabilities per DOT regulations.
- Nominated for Delta’s prestigious “Chairman’s Club” in 2016, 2017, 2018, and 2021.
Ramp Agent
Eulen America
Tallahassee, FL
08.2013 - 11.2014
- Tasked with the safe and efficient loading of Delta Air Lines and Delta Connection operated commercial jet aircraft.
- Responsible for the marshaling and push back operations of passenger aircraft.
- Entrusted with operating bag tugs, jet tugs, and belt loaders in close proximity to aircraft.
- Promoted to bag room lead agent in March of 2014, responsible for the handling and sorting of passenger luggage, ensuring luggage was loaded on the appropriate aircraft.
- Nominated by teammates and management to be a recipient of Delta’s “Climber’s Club” award in November 2014.
Education
Airframe & Powerplant - Aviation Maintenance
National Aviation Academy
Clearwater, FL08-2026
Private Pilot -
FL Aviation Center
Tallahassee, FL04-2022
High School Diploma -
Satellite Senior High School
Satellite Beach, FL05-2013
Skills
High attention to safety
Fast learner
Attention to detail
Eager to learn
Workplace efficiency
Time management
Customer service
Teamwork
Certification
- Driver's License
- FAA Private Pilot Certification
- FAA Powerplant Certification
Timeline
Amazon DSP Delivery Driver
REB Solutions INC
01.2025 - 02.2025
UPS Seasonal Support Driver
UNITED PARCEL SERVICE
11.2024 - 12.2024
Customer Service Agent (Ticketing, Gates, & Baggage Service)
Delta Air Lines
11.2014 - 09.2024
Ramp Agent
Eulen America
08.2013 - 11.2014
Airframe & Powerplant - Aviation Maintenance
National Aviation Academy
Private Pilot -
FL Aviation Center
High School Diploma -
Satellite Senior High School