A hardworking and reliable individual whose focused on going above and beyond to support the team and serve customers. Trained in providing and offering top-notch customer serves abilities. Motivated to continue to learn and grow as a professional. An expert in customer serves with over 10 years of related experience and advanced managerial skills. Always looking for ways to improve productivity and customer satisfaction with exceptional service. Maintain well-organized and presentable work areas at all times. Resourceful Warehouse Manager with 7 years of experience directing 14 warehouse operations. Talented in recruiting, hiring, training and scheduling employees to sustain production needs. Professional and clear communicator successful in managing efficiency while boosting morale through constructive employee feedback and staff reviews.
Overview
13
13
years of professional experience
Work History
inventory control manager
Veritable Vegetable
Compiled maintenance records, shipping documentation and other files to keep records current
Independently coordinated solutions to complaints, delays and other problems to maintain schedules.
Shift Manager
Porter
General warehouse work, checking quality of produce, buying in San Francisco market
Driving the fork lift, building pallets, receiving products, general customer service, leading and directing employee's in a fast pace work environment, basic computer skills, inventory, supplies, payroll.
Warehouse Supervisor
RS Express
551 Eccles Avenue South San Francisco
06.2020 - Current
Improved warehouse efficiency by implementing new inventory management systems and processes.
Enhanced employee productivity through effective training programs and performance evaluations.
Reduced order processing times by streamlining the picking, packing, and shipping processes.
Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
Optimized storage capacity by redesigning warehouse layout for maximum space utilization.
Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
Developed strong relationships with suppliers to secure timely deliveries and maintain adequate inventory levels.
Mentored junior staff members to develop their skills in warehousing operations, fostering a supportive work environment for professional growth.
Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
Collaborated with other department heads on company-wide initiatives aimed at improving operational efficiency across multiple divisions.
Supervised shipping and handling operations.
Supervised warehouse operations by managing employees during shifts.
Supervised shipping and receiving, distribution and workplace safety.
Oversaw daily operations and shipping and handling processes.
shift supervisior
Starbucks
03.2011 - Current
Reviewed the incoming orders and assigned work to the barista's to maintain a demanding schedule
Maintains a calm demeanor during periods of high volume or unusual, events to keep store operating to standard and to set a positive example for the shift team
This includes opening and closing the store, supervising employees, delegating responsibilities, training baristas as needed and developing positive relationships with the staff.
operational manager
Grubmarket Inc
03.2017 - 12.2018
Recruited and oversaw the wind operations employees, contractors and subcontractors carrying out day-to-day operations and special projects.