Summary
Overview
Work History
Education
Skills
Timeline
Three time district manager of the year
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EDWARD (JOEL) BOCK

KENNEWICK

Summary

Dynamic operations leader with a proven track record at Jumbo Foods, excelling in strategic sales initiatives and compliance. Skilled in inventory management and personnel development, I fostered a collaborative environment that boosted employee morale and achieved consistent revenue growth. Adept at vendor negotiation and enhancing operational efficiency.

Experienced with managing all aspects of business operations, including financial oversight and strategic planning. Utilizes effective leadership techniques to ensure efficient daily management and team productivity. Track record of fostering strong customer relationships and driving business growth through innovative solutions.

Overview

30
30
years of professional experience

Work History

Owner/Operator

Pendleton Market 76
02.2003 - 12.2024
  • Developed understanding of business operations and customer service principles
  • Assisted in inventory management and supply chain coordination
  • Enhanced problem-solving skills through daily operational challenges
  • Collaborated with vendors to ensure timely deliveries and quality products.
  • Managed staff of ten employees
  • Managed day-to-day business operations.
  • Adapted quickly to changing demands in fast-paced environment
  • Implemented cash handling procedures during transactions and sales
  • Engaged with customers to provide excellent service and support
  • Maintained cleanliness and organization of workspace for safety compliance

Sales Representative

Unitime Imports
09.2001 - 02.2003
  • Developed and maintained strong relationships with clients, enhancing customer loyalty and retention.
  • Conducted market research to identify new sales opportunities, driving product promotion strategies.
  • Trained and mentored junior sales staff, fostering a culture of continuous improvement and teamwork.
  • Presented product demonstrations to potential clients, effectively communicating value propositions and features.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Presented professional image consistent with company's brand values.

District Manager

Jumbo Foods
09.1994 - 09.2001
  • Led district operations to ensure compliance with company policies and procedures.
  • Developed and implemented strategic sales initiatives to enhance market penetration.
  • Streamlined inventory management processes, improving turnover rates across multiple locations.
  • Supervised various locations, enforcing high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
  • Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
  • Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
  • Three time district manager of the year

Education

High School Diploma -

Kamiakin
Kennewick, WA
06-1987

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning
  • Personnel management
  • Inventory management
  • Payroll processing
  • Staff training and development
  • Financial reporting
  • Business operations management
  • Vendor negotiation
  • Regulatory compliance

Timeline

Owner/Operator

Pendleton Market 76
02.2003 - 12.2024

Sales Representative

Unitime Imports
09.2001 - 02.2003

District Manager

Jumbo Foods
09.1994 - 09.2001

High School Diploma -

Kamiakin

Three time district manager of the year

Three time district manager of the year with Jumbo Foods. Supervising seven DSD route sales representatives. Covering Eastern Washington and Idaho. Managed representatives, and helped to increase sales. Making the district the top performing region in the company. 

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