EDWARD L SHAMELL II
Torrance,CA
Summary
Hardworking Automotive Technician with 22 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.
Overview
22
22
years of professional experience
Work History
Automotive Technician
Harbor Chevrolet
11.2021 - 07.2023
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Mentored junior technicians, sharing expertise to improve their diagnostic and repair skills.
- Enhanced shop efficiency by maintaining a clean and organized work environment, enabling faster repairs.
- Improved customer satisfaction by accurately diagnosing and repairing complex automotive issues.
- Maintained up-to-date knowledge on industry advancements through continuous professional development courses and certifications.
Automotive Technician
Martin Chevrolet
08.2018 - 04.2019
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Improved customer satisfaction by accurately diagnosing and repairing complex automotive issues.
- Enhanced shop efficiency by maintaining a clean and organized work environment, enabling faster repairs.
- Maintained up-to-date knowledge on industry advancements through continuous professional development courses and certifications.
- Mentored junior technicians, sharing expertise to improve their diagnostic and repair skills.
Automotive Technician
Win Chevrolet
06.2016 - 08.2018
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Improved customer satisfaction by accurately diagnosing and repairing complex automotive issues.
- Enhanced shop efficiency by maintaining a clean and organized work environment, enabling faster repairs.
- Mentored junior technicians, sharing expertise to improve their diagnostic and repair skills.
- Maintained up-to-date knowledge on industry advancements through continuous professional development courses and certifications.
Automotive Technician
Culver City Chevrolet
04.2014 - 05.2016
- Enhanced customer satisfaction by diagnosing and repairing complex automotive issues in a timely manner.
- Streamlined repair processes for increased efficiency and improved turnaround times on vehicle services.
- Maintained a clean, organized, and safe work environment to promote optimal productivity and adherence to safety standards.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
Automotive Technician
Martin Cadillac
12.2012 - 08.2014
- Enhanced customer satisfaction by diagnosing and repairing complex automotive issues in a timely manner.
- Streamlined repair processes for increased efficiency and improved turnaround times on vehicle services.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Maintained a clean, organized, and safe work environment to promote optimal productivity and adherence to safety standards.
Automotive Technician
Martin Chevrolet
05.2011 - 10.2012
- Enhanced customer satisfaction by diagnosing and repairing complex automotive issues in a timely manner.
- Streamlined repair processes for increased efficiency and improved turnaround times on vehicle services.
- Maintained a clean, organized, and safe work environment to promote optimal productivity and adherence to safety standards.
Automotive Maintenance Technician
Penske Cadillac
03.2009 - 11.2011
- Improved vehicle reliability by performing thorough maintenance checks and addressing issues promptly.
- Enhanced customer satisfaction through timely completion of repair work and maintaining clear communication.
- Completed suspension repairs to improve vehicle handling and extend tire life, increasing overall performance for clients'' vehicles.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Automotive Maintenance Technician
Scott Robinson Honda
04.2008 - 05.2009
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Changed, rotated, and balanced tires on different types of vehicles.
- Repaired and replaced worn and damaged components.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Automotive Maintenance Technician
Saturn Of Torrance
03.2006 - 02.2008
- Improved vehicle reliability by performing thorough maintenance checks and addressing issues promptly.
- Enhanced customer satisfaction through timely completion of repair work and maintaining clear communication.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Changed, rotated, and balanced tires on different types of vehicles.
- Enhanced teamwork within the shop by sharing knowledge, expertise, and mentoring junior technicians to foster a collaborative work environment.
- Performed brake system servicing that contributed to increased driver safety as well as reduced wear and tear on the vehicle components.
- Completed suspension repairs to improve vehicle handling and extend tire life, increasing overall performance for clients'' vehicles.
Parts Counter Person
South Bay Mercedes
05.2005 - 04.2006
- Assisted customers with locating specific parts, leading to a streamlined shopping experience.
- Increased customer satisfaction by providing excellent service and knowledge of automotive parts.
- Ordered parts from various distributors to fulfill demands.
- Maintained clean and neat parts counter and sales floor.
- Handled shipping and receiving duties efficiently, ensuring that parts arrived on time and in good condition for customers'' needs.
- Coordinated with technicians to identify needed parts quickly, minimizing downtime for repairs or maintenance work.
Automotive Lube Technician
Saturn Of Torrance
07.2001 - 03.2005
- Enhanced shop productivity by consistently completing lubrication tasks within specified timeframes.
- Improved customer satisfaction by providing efficient and accurate automotive maintenance services.
- Maintained a clean and organized work environment for optimal efficiency and safety.
- Checked fluids, tires, brakes, and other systems as point inspection.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Cleaned automotive service bays and removed debris and promote organized work environment.
Education
Associate of Arts - General Motors ASEP
Cerritos College
Norwalk, CA06.2008
High School Diploma -
North High School
Torrance, CA06.2003
Skills
- Vehicle Inspection
- Customer Service
- Chemical Disposal
- Parts Replacement
- Alignments Experience
- Changing Oil
- Preventive Maintenance
- Transmissions
- Heating and Air Conditioning
- Engine Rebuilds
- Roadside Repair
- Brake Systems
Languages
English
Full Professional
References
References available upon request.
Timeline
Automotive Technician
Harbor Chevrolet
11.2021 - 07.2023
Automotive Technician
Martin Chevrolet
08.2018 - 04.2019
Automotive Technician
Win Chevrolet
06.2016 - 08.2018
Automotive Technician
Culver City Chevrolet
04.2014 - 05.2016
Automotive Technician
Martin Cadillac
12.2012 - 08.2014
Automotive Technician
Martin Chevrolet
05.2011 - 10.2012
Automotive Maintenance Technician
Penske Cadillac
03.2009 - 11.2011
Automotive Maintenance Technician
Scott Robinson Honda
04.2008 - 05.2009
Automotive Maintenance Technician
Saturn Of Torrance
03.2006 - 02.2008
Parts Counter Person
South Bay Mercedes
05.2005 - 04.2006
Automotive Lube Technician
Saturn Of Torrance
07.2001 - 03.2005
Associate of Arts - General Motors ASEP
Cerritos College
High School Diploma -
North High School
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