Edward Cook
Plant City,FL
Summary
Self-motivated and energetic Car Salesman with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment.
Overview
28
28
years of professional experience
1
1
Certification
Work History
New Car Salesperson
Jarrett Scott Ford
06.2020 - Current
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Answered telephone and email inquiries from potential customers.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong rapport with customers and created positive impression of business.
Foreman
Primoris Distribution Services
01.2020 - 04.2020
- Established clear priorities and production quality standards.
- Evaluated production levels, quality standards and maintenance actions to identify and address operational problems and maintain targets.
- Ensured projects were completed according to approved time, quality and cost estimates.
- Handled all issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
- Interacted with employees to demonstrate high standards and mitigate issues effectively.
- Checked equipment to determine if maintenance was required.
- Reviewed project details to specify correct materials and equipment for job sites.
- Delegated assignments based on site plans, project needs and knowledge of individual team members.
Foreman
RAW Construction
09.2019 - 01.2020
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
- Collaborated with technical and administrative teams to develop and implement successful corrective plans.
- Handled all issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
- Stayed calm and focused in emergency situations to provide efficient fixes for diverse mechanical problems.
- Adapted daily tasks to match staff ability and weather conditions, consistently maintaining safety and efficiency standards.
- Trained new workers on safety procedures and protocols and enforced implementation throughout workdays to prevent injuries or downtime incidents.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
- Supervised production planning while using appropriate tools and analysis for smooth production output.
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
- Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
Crew Foreman
Lamberts Cable Splicing
04.2019 - 10.2019
- Managed hiring and training of crew members for projects
- Helped manage project budgets by tracking time and expenses
- Managed customer relations and customer service through daily communication and interaction
- Troubleshot equipment problems and completed repairs and maintenance actions
- Led team of 5-10 people focused on managing and improving Fiber optic installations
- Maintained safe and secure job site to prevent injuries, accidents and mistakes during logging projects
- Supervised equipment at all work sites, including proper setup, dismantling and removal
- Accurately estimated time and materials costs for projects
- Followed company procedures to maintain work environment in neat and orderly condition
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution
Maintenance Technician
GAF Building Materials
12.2017 - 02.2019
- Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures
- Managed available parts, tools and materials inventory to maintain prompt response capability
- Conducted inspections and tested equipment, machinery and components to diagnose issues, recognize defects and determine appropriate repairs
- Developed and coordinated effective predictive, preventive and corrective maintenance approaches
- Frequently diagnosed mechanical problems and determined how to correct issues
- Responsible for wide variety of duties including, pipe fitting, painting, carpentry, electrical repair, installation, building repair
- Provided outstanding customer service
Military Police Officer
United States Army
02.1996 - 10.2005
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles and verifying deliveries prior to entrance to secure areas
- Led hazard recognition training for collateral duty safety staff and developed newcomer's briefing for 30 individuals to raise hazard awareness and minimize incidents
- Implemented established protocols, upholding all safety standards through project completion
- Provided emergency response security, eliminating hazards and potential dangers
- Mitigated risk, providing immediate emergency response security
- Supervised 24-hour police operation, including law enforcement, force prevention and protection, criminal investigations, logistics, civil disturbances, contraband identification and health and safety protocols
- Gathered preliminary investigation information as first responder to crimes on base
- Documented and organized security information accurately and efficiently
- Gathered evidence, processed crime scenes and questioned witnesses and suspects
- Enhanced emergency preparedness, commanding oversight and maintenance off tactical plans, equipment and weapons
- Directed logistical training procedures in accordance with military regulations
- Maintained security of local areas and performed route clearance for visiting high-ranking officials
- Provided flightline security patrols to protect against incursion from unauthorized personnel and maintain security of highly valuable aircraft with classified components and design elements
- Protected lives and property of 10+ military installations
Education
Bachelor of Science - Homeland Security
Trident University
Cypress, CA10.2020
High School Diploma -
Bloomingdale High School
Valrico, FL07.1997
Skills
- Client retention
- Complaint resolution
- Attention to detail
- Goal-oriented
- Sales presentations
- Closing deals
- Adaptability
- Upselling techniques
- Lead generation
- Order fulfillment
- Training development aptitude
- Strategic sales knowledge
- Computer proficient
- Data entry
- Good listening skills
- Administrative support
- Active listening
- Social media savvy
- Building rapport
- Demonstrating Vehicle Features
- Goal Setting
- Lead Follow up
- Financing Knowledge
- Relationship Building
Certification
- Sales Consultant level 1-3
- Commercial Truck Sales level 1-3
- Commercial Account Manager Master level 1-3
- Lincoln Certified Pre-Owned Sales level 1-2
- Ford Blue Advantage Sales level 1-2
- Electric Vehicle Purchase Specialist
- E-Commerce Specialist
Awards
- Salesman of the Month award for numerous months throughout 2020.
- Salesman of the Month award for numerous months throughout 2021.
- Salesman of the Month award for numerous months throughout 2022.
- Salesman of the Month award for numerous months throughout 2023.
- Salesman of the Year award for Jarrett-Scott Ford in 2022.
- Salesman of the Year for the six stores in the Jarrett Group in 2022 for most vehicles sold throughout the year.
- Salesman of the Year for the six stores in the Jarrett Group in 2022 for most profit accrued throughout the year.
- Salesman of the Year for the six stores in the Jarrett Group in 2023 for most vehicles sold throughout the year.
- Salesman of the Year for the six stores in the Jarrett Group in 2023 for most profit accrued throughout the year.
Timeline
New Car Salesperson
Jarrett Scott Ford
06.2020 - Current
Foreman
Primoris Distribution Services
01.2020 - 04.2020
Foreman
RAW Construction
09.2019 - 01.2020
Crew Foreman
Lamberts Cable Splicing
04.2019 - 10.2019
Maintenance Technician
GAF Building Materials
12.2017 - 02.2019
Military Police Officer
United States Army
02.1996 - 10.2005
Bachelor of Science - Homeland Security
Trident University
High School Diploma -
Bloomingdale High School
- Sales Consultant level 1-3
- Commercial Truck Sales level 1-3
- Commercial Account Manager Master level 1-3
- Lincoln Certified Pre-Owned Sales level 1-2
- Ford Blue Advantage Sales level 1-2
- Electric Vehicle Purchase Specialist
- E-Commerce Specialist
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