Edward “Lee” Carmack, III
Louisville ,KY
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Associate Manager of Employee Experience
Ralph Lauren
Louisville
04.2021 - Current
- Delivered comprehensive reports on key performance indicators, driving data-driven decision-making among leadership teams.
- Mentored and supported Number Type department employees to create strong workplace culture.
- Oversaw training and onboarding process for all newly hired employees within Name of Department.
- Championed employee engagement initiatives, boosting morale and promoting a positive workplace culture.
- Conducted regular performance evaluations of staff members, providing constructive feedback and identifying areas for growth.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Stock Supervisor
Ralph Lauren
Louisville, KY
05.2019 - 04.2021
- Implemented loss prevention strategies, minimizing instances of theft and damage to inventory items.
- Analyzed inventory to identify excess, slow-moving and obsolete inventory and oversaw disposition.
- Maintained a safe working environment by enforcing strict adherence to safety protocols and guidelines within the warehouse.
- Optimized storage space utilization, redesigning warehouse layout to accommodate increasing product lines.
- Managed team of stock associates, providing training and guidance to ensure consistent performance and adherence to company standards.
- Maintained neat and organized backroom to easily access merchandise and drive sales.
Lead Key Holder
Johnston And Murphy
Louisville, KY
04.2018 - 05.2019
- Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience.
- Enhanced store sales by implementing effective merchandising strategies and engaging customers with product knowledge.
- Handled escalated customer concerns with tactful diplomacy, often turning dissatisfied customers into loyal patrons.
- Maintained a clean, organized store environment by implementing regular cleaning schedules and following merchandising guidelines.
Education
BS - Neuroscience
University of Louisville
Louisville, KY05.2018
Skills
- Staff Management
- Strategic Planning
- Operations Management
- Customer rapport
- Sales Coaching
- Human Resources Management
- Task Delegation
- Recruiting and interviewing
Accomplishments
Selected to help assist operations at the Ralph Lauren U.S. Open store, which raised over 2 million dollars in just two weeks.
Timeline
Associate Manager of Employee Experience
Ralph Lauren
04.2021 - Current
Stock Supervisor
Ralph Lauren
05.2019 - 04.2021
Lead Key Holder
Johnston And Murphy
04.2018 - 05.2019
BS - Neuroscience
University of Louisville