Edwardo Ortiz
New Braunfels,TX
Summary
Sales professional with proven track record in driving revenue growth and building strong client relationships. Skilled in customer engagement, product knowledge, and negotiation techniques. Known for strong teamwork, adaptability, and consistently delivering results in fast-paced environments. Highly organized, dependable, and focused on meeting business objectives.
Overview
8
8
years of professional experience
Work History
Sales Staff
Paradise Isle Creation
06.2024 - Current
- Currently part of a small team soliciting wholesale beach and surf apparel including board shorts, 'Aloha' shirts and beach towels to local businesses and walk-in customers
- I also build and manage cold call lists for B2B outbound sales calls and appointment setting for sale presentations and assist in purchase order fulfillment and delivery for larger accounts
- Solicit wholesale beach and surf apparel to local businesses and assist walk in customers
- Build and manage cold call lists for B2B calls and set appointments
- Order fulfillment and delivery for larger accounts
- Collaborated with team members to optimize sales strategies, achieving higher conversion rates.
- Built strong customer relationships through excellent communication skills and product knowledge.
- Managed a diverse client portfolio, tailoring sales approaches to individual needs and preferences.
- Conducted product demonstrations, effectively showcasing features and benefits to potential clients.
Inside Sales Rep
ADI Distribution
09.2023 - 06.2024
- While at ADI, I was part of a sales team managing phone and counter sales and distribution of electronic security equipment such as security cameras, category wire, and fire safety pull and panel systems
- Building customer relations and creating customer profiles for follow up with local security contractors on Oahu and the neighbor islands using Salesforce and ADI's unique global distribution software, ADONIS was also part of my primary tasks as well as meeting weekly and monthly sales goals as part of a broader pacific sales region in the company
- Phone and inside counter sales for home security and fire safety contractors using distribution software, ADONIS
- Manage distribution of purchase order quotes and requests as well as special-order acquisition lead time
- Build customer relations profiles and log follow up tasks using Salesforce
Sales Representative
Honolulu Jewelry Company
08.2021 - 08.2023
- At Honolulu Jewelry Company I was part of a traveling Roadshow team selling fine jewelry and custom Hawaiian designed jewelry pieces at all Costco Hawaii locations statewide including Oahu, Maui, Hawaii island, and Kauai
- In this position I used a CRM tool for tracking sales and organizing each transaction and interaction made with new and existing customers daily in order to meet specific sales quotas and call goals
- I was also tasked with conducting a three-point follow-up phone process with each client to ensure satisfaction and to build relationships for future purchases, referrals, and new lead generation
- Other responsibilities included conducting an inventory count on each shift for all items under my care, creating and sending email and text invites for each site location before visiting, and manage any customer service issues regarding custom jewelry special order requests from initial payment until delivery
- Travel to all Costco locations statewide selling fine jewelry
- Use CRM to manage new and existing clients to meet sales goals
- Conduct follow-up phone calls using a 3-point system
- Manage customer service issues for special order jewelry requests
Design Consultant
Budget Blinds of Honolulu
05.2021 - 08.2021
- As a Design Consultant position at Budget Blinds of Honolulu, I conducted in-home consultations for a variety of window covering solutions such as Roller Shades, Verticals, Cellular Shades, and Drapes for homeowners, new home builds and businesses
- In this position, I was responsible for taking window measurements using measuring tapes and laser tools in the field, as well as offering advice to clients on the best window coverings for their budget
- I also created on-the-spot price quotes for clients and managed customer service and warranty inquiries
- I was also tasked with participating in lead generation through neighborhood canvassing, door to door solicitations, outbound cold calling, and conducting prospect client follow-ups to close deals on open leads
- Conduct in-Home consultations for window covering solutions
- Acquire window measurements in the field
- Issue product quotes/answer product questions to close deals
- Follow up with warm leads and generate leads for business growth through canvassing and cold calls
Site Manager
Extra Space Storage
02.2017 - 05.2021
- Site Manager for property at 633 Ahua St, Honolulu, HI
- I oversaw providing safe and secure storage options to a wide variety of rental customers for business and personal use via walk-in, phone, or internet appointment
- I was also tasked with overseeing day to day operations of the property including site budget management, bill collection, storage auctions, minor maintenance and site repairs, as well as maintain site cleanliness to a high standard of quality
- During the pandemic, our site remained open, and I was responsible for implementing our safety protocols including disinfecting high contact areas daily, enforcing mask rules, and maintaining safe distance work environments with staff and customers
- 2020 Q2 Mission Accomplished - Divisional Award Winner
- Conducted site tours of the facility units to match our customers' storage needs; face to face sales process offering friendly and efficient service to walk-ins and appointments
- Managed site rental quotas, merchandise inventory, and vendor invoicing for site budget
- Provided customer assistance with navigating storage leases and coverage options, lease addendums, and payments
- Conducted Bill collection and organized site auctions for tenants in delinquency
- Offered customer service assistance with billing questions, rate increases, and incident reports
- Maintained site daily custodial tasks, cleanliness, and vacant unit up-keep
Education
Associate - Computer Engineering in Networking Technology (CENT)-Transfer
Honolulu Community College
Honolulu, Hawaii12.2011
Associate - Computer Networking
South Texas College
McAllen, Texas05.2010
High School Diploma -
Rowe High School
McAllen, Texas05.2000
Skills
- Goal-oriented mindset
- Sales strategy development
- CRM proficiency
- Cold-calling
References
- Vince Albalos, 808-754-8837, Warehouse Manager, Elite Mechanical, Inc, Aiea, HI
- Danny Chung, 808-386-2333, Vice President, Paradise Isle Creation, Honolulu, HI
- Justin Hewlitt-Block, 818-645-5378, Site Manager -1807, Extra Space Storage, Hawaii
- Robert Yeung, 808-278-0162, Account Manager, ProSource Wholesale, Honolulu, HI
Timeline
Sales Staff
Paradise Isle Creation
06.2024 - Current
Inside Sales Rep
ADI Distribution
09.2023 - 06.2024
Sales Representative
Honolulu Jewelry Company
08.2021 - 08.2023
Design Consultant
Budget Blinds of Honolulu
05.2021 - 08.2021
Site Manager
Extra Space Storage
02.2017 - 05.2021
Associate - Computer Networking
South Texas College
High School Diploma -
Rowe High School
Associate - Computer Engineering in Networking Technology (CENT)-Transfer
Honolulu Community College