Edward Ratcliffe "Chip" Anderson IV
San Antonio,TX
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Experienced Pilot adept at completing checklists, monitoring safety and operating aircraft efficiently. Logged more than 75 hours in PA-28-140 aircraft.
Overview
2
2
years of professional experience
1
1
Certificate
Work History
President and CEO
ERA Holdings, LLC
03.2023 - Current
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
- Spearheaded development and implementation of distributed organizational structure to increase efficiency.
- Prepared annual budget forecasts and monitored performance to meet organizational objectives.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Reduced operational costs through strategic cost management initiatives.
Chairman, Board of Trustees
ERA Holdings LLC
06.2022 - Current
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Established and maintained relationships with key stakeholders to facilitate short- and long-term success.
- Developed and implemented strategies to drive organizational growth and development.
- Assisted with development of organizational budgets and resource allocation plans.
- Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.
- Prepared annual budgets with controls to prevent overages.
- Managed workflow and calendars of Chairman's office to support meeting planning and development.
- Contributed to values, goals and strategic vision of organization.
- Provided guidance and leadership on strategic planning initiatives and organizational development.
- Introduced new methods, practices, and systems to reduce turnaround time.
President
ERA Holdings LLC
01.2021 - Current
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Devised and presented business plans and forecasts to board of directors.
- Employed optimal safety practices to reduce worksite complaints and hazards.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Established innovative policies to improve organizational performance and increase customer satisfaction.
- Spearheaded development and implementation of distributed organizational structure to increase efficiency.
- Oversaw divisional marketing, advertising and new product development.
- Managed financial, operational and human resources to optimize business performance.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
Store Associate
Andy's Frozen Custard
05.2022 - 07.2022
- Prioritized helping customers over completing other routine tasks in store.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Maintained tidy and organized store to comply with cleanliness standards.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Increased sales and customer satisfaction through personalized servicing.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed efficient cash register operations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects
Education
High School Diploma -
- 4.0 GPA
- Awarded a Bronze Medal for Achievement on the National Spanish Exam (2022)
- Completed AP course in World History
- Completed AP course in United States History
- Relevant Coursework: Spanish II Honors, Spanish III Honors
- Junior Statesmen of America Member
- Elected to serve as Secretary for the Young Conservatives and Independent Voices club in 2022
- Elected to serve as the Training Coordinator for the Shield Society in 2022
- Served on the Issues Day Committee from August 2022 to March 2023
- Study Abroad: Heredia, Costa Rica, Spanish Language and Culture
No Degree - Private Pilot Flight Education
06.2021
-Accrued over 50 flight hours in Cessna 172, PA-28-180 aircraft
-Flew multiple cross-country flights
-Participated in night operation
No Degree - Part 61 Private Pilot Flight School
01.2023
- I passed my Private Pilot Knowledge Exam my first try, achieving an 83%.
No Degree - Private Pilot Flight Education
04.2023
- I accrued over 50 flight hours on PA-28-140 and PA-28-180 aircraft
- I mainly focused on solo operations and familiarizing myself with being the pilot-in-command on an airplane
- I satisfactorily completed the Airman Certification Standard requirements for the licensure of Private Pilot Airplane while studying under the CFIs at Anderson Aviation
Skills
- Retail Transactions Processing
- POS System Operations
- Customer Assistance
- Pre-Flight Check
- Incident Safety
- Reading Comprehension
- Critical Thinking
- Flight Planning
- Flight Safety
- Strong Work Ethic
- Aircraft Safety Checks
- Team Leadership
Accomplishments
- I achieved my Eagle Scout after 3 years of involvement in Boy Scouts of America (December 2021).
Certification
- Licensed Student Pilot - May 2020
- Licensed Private Pilot- Awaiting Practical Test Completion (Discontinuance)
- CPR & AED Certification- October 2019 (to be renewed)
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
President and CEO - ERA Holdings, LLC
03.2023 - Current
Chairman, Board of Trustees - ERA Holdings LLC
06.2022 - Current
Store Associate - Andy's Frozen Custard
05.2022 - 07.2022
President - ERA Holdings LLC
01.2021 - Current
Saint Mary's Hall - High School Diploma,
Desert Flying Club - No Degree, Private Pilot Flight Education
Gleim Online Ground School - No Degree, Part 61 Private Pilot Flight School
Anderson Aviation - No Degree, Private Pilot Flight Education
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