Edward Thomas Jr
Atlanta,GA
Summary
Highly motivated, competitive, ambitious, and performance driven sales professional with a demonstrated history of unprecedented sales results in the telecommunications industry. Proven track record of success, exceeding company goals, and building executive client relationships. 15+ years of experience with concentration in providing tailored technology solutions, customer satisfaction, and strategic management skills to accompany an unwavering desire for sales excellence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Enterprise Account Executive
Spectrum Enterprises LLC, A Charter Communications
05.2023 - Current
- Developing and nurturing relationships with key clients to understand their business needs and provide tailored solutions.
- Identifying new business opportunities, conducting market research, and generating leads.
- Creating and delivering persuasive presentations to showcase the value of Spectrum Enterprise offerings.
- Negotiating contracts and pricing terms to achieve mutually beneficial agreements.
- Meeting and exceeding sales targets by consistently driving revenue growth.
- Managing sales pipelines, forecasting, and reporting on sales performance.
- Staying up-to-date with industry trends and competitors to maintain a competitive edge.
- Contributing to strategic planning and participating in sales training and development programs.
Account Manager- Retail SMB- Business Sales
Verizon Business Group
01.2022 - 05.2023
- Exceeded all assigned net new sales targets (Devices, SaaS and other strategic sales) Key attainments to include:
- 2022 EOY Quota attainment of 181%
- 2022 EOY Top account manager Southeast region sales total target revenue sales dollars
- 2022 EOY Top account manager Southeast region sales in SaaS sales
- 2022 Led efforts to prospect, meet with key decision makers/stake holders, and ultimately close deal resulting in $87,000 ARR
- 2022 Led efforts to prospect, meet with key decision makers/stake holders, and ultimately close deal resulting in $43,000 ARR
- Owned and managed salesforce funnel and pipeline of 10,000 base customers including C-Level executives, key decision makers, and key influencers within defined sales territory
- Maximized daily prospecting efficiency by utilizing all technology solutions provided by Verizon. Tools to include: Salesforce, Marketo, Zoominfo, Outreach, Hunter.io, LinkedIn, LinkedIn sales navigator, Verizon's B2B Business Solutions Playbook, phone calls, emails, and all other social media platforms
- Exceeded weekly and monthly salesforce activity (Phone calls, Meetings set, Meetings ran, Sales opportunities created) targets
- Managed full sales cycle process from initial lead prospecting to closing deal/sale.
- Analyzed client needs through discovery meetings and presented integrated SaaS and other strategic solutions to include: Hosted Office phone technology and software, scalable cloud-based video conferencing solutions, video conferencing solution specifically designed for healthcare customers that host televisits, fleet/asset management software, software that replaces the need for paper forms, work orders, inspections and invoices, and more on mobile devices, hosted electronic fax technology, field force manager software and more
- Support and assist a team of 29 solution specialists in each of their locations with each of the above listed tasks
Business Account Executive II
Cox Business
07.2021 - 01.2022
- Exceeded all assigned net new sales targets (Devices, SaaS and other strategic sales) Key attainments to include:
- 2021 EOY Quota attainment of 144%
- Led efforts to prospect, meet with key decision makers/stake holders, and ultimately close deal resulting in $90,000 ARR
- Led efforts to prospect, meet with key decision makers/stake holders, and ultimately close deal resulting in $64,000 ARR
- Led efforts to prospect, meet with key decision makers/stake holders, and ultimately close deal resulting in $41,000 ARR
- Owned and managed salesforce funnel and pipeline of 3,000 base customers including C-Level executives, key decision makers, and key influencers within defined sales territory
- Daily usage and mastery of technology tools to include: Salesforce, Marketo, Zoominfo, Outreach, Hunter.io, LinkedIn, LinkedIn sales navigator, phone calls, emails, and all other social media platforms
- Lead all negotiations, budget discussions, RFP/RFI fulfillments, etc.
- Analyzed client needs and presenting integrated SaaS solutions to include: SD-Wan, MPLS IP-VPN, Colocation services, Mobile device management solutions, Cloud connectivity services, Business continuity solutions, Collaboration solutions, CyberSecurity and robust reporting/analytics, Advanced business internet solutions, Scalable IT architecture and cloud networking solutions.
- Worked pre-sales engineers, account service reps, and leadership to devise campaign that met the clients brief and budget
Account Executive | Business Sales
T-Mobile Business
03.2020 - 07.2021
- Exceeded all assigned net new sales targets (Devices, SaaS and other strategic sales) Key attainments to include:
- 2020 EOY Quota attainment of 124.66%
- 2021 Mid-year Quota attainment of 137%
- Owned and managed salesforce funnel and pipeline of 7,000 base customers including C-Level executives, key decision makers, and key influencers within defined sales territory
- Exceeded weekly and monthly salesforce activity (Phone calls, Meetings set, Meetings ran, Sales opportunities created) targets
- Maintaining, tracking, and reporting of sales funnel stages progress through Salesforce
- Analyzed client needs and presenting integrated SaaS solutions to include: business internet solutions, Scalable cloud networking solutions, Internet of things solutions, security solutions, fleet management, secure wi-fi, Thermal imaging sensor technology, cloud based applications, and dashboard technology solutions
- Provided access to follow-up training for customers through client partner programs
- Worked weekly with pre-sales engineers, account service reps, post sales teams and leadership team to discuss all aspects of on-boarding new clients
Sr. Business Account Executive | SMB Direct Sales
Comcast Business
02.2019 - 03.2020
- Exceeded all assigned net new sales targets (Devices, SaaS and other strategic sales) Key attainments to include: 2019 EOY Quota attainment of 124%
- Daily prospecting and sales lead generation via Salesforce, emails, phone calls, and all social platforms
- Exceeded weekly and monthly salesforce activity (Phone calls, Meetings set, Meetings ran, Sales opportunities created) targets
- Managed full sales cycle process from initial lead prospecting to closing deal/sale.
- Communicated with broad range of C-Level executives and key decision makers to promote Comcast Business products and services within defined sales territory.
- Monitored metrics and developed actionable insights to improve efficiency and performance.
- Analyzed customer needs through discovery meetings and presenting integrated solutions/services to include: Advanced WiFi, 4G LTE backup, and cybersecurity solutions, Static IP addresses, Comcast business securityedge software services, Hosted Office phone technology and software, Advanced business class internet and wi-fi services
Business Account Manager | Government
Verizon Wireless Corporation
08.2017 - 02.2019
- Exceeded all assigned net new sales targets (Devices, SaaS and other strategic sales) Key attainments to include:
- 2017 EOY Quota attainment of 162%
- 2018 EOY Quota attainment of 153.36%
- 2018 Led efforts to prospect, meet with key decision makers/stake holders, and ultimately close deal resulting in $131,000 ARR
- Owned and managed salesforce funnel and pipeline of base customers including government agencies, non-profit organizations, and education agencies
- Maximized daily prospecting efficiency by utilizing all technology solutions provided by Verizon. Tools to include: Salesforce, Marketo, Zoominfo, Outreach, Hunter.io, LinkedIn, LinkedIn sales navigator, Verizon's B2B Business Solutions Playbook, phone calls, emails, and all other social media platforms
- Exceeded weekly and monthly salesforce activity (Phone calls, Meetings set, Meetings ran, Sales opportunities created) targets
- Managed full sales cycle process from initial lead prospecting to closing deal/sale.
- Lead all negotiations, budget discussions, RFP/RFI fulfillments, etc.
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
- Analyzed customer needs through discovery meetings and presenting integrated solutions/services to include: Hosted Office phone technology and software, scalable cloud-based video conferencing solutions, video conferencing solution specifically designed for healthcare customers that host televisits, fleet/asset management software, software that replaces the need for paper forms, work orders, inspections and invoices, and more on mobile devices, hosted electronic fax technology, field force manager software, smartphones, tablets, laptops and more
Solutions Specialist
Verizon Wireless Corporation
06.2016 - 08.2017
- Exceeded all assigned net new sales targets (Devices, SaaS and other strategic sales) Key attainments to include:
- 2016 EOY Quota attainment of 241%
- 2016 Verizon Presidents Cabinet Award Recipient (Top 1% Company)
- 2016 Verizon Winners Circle Award Recipient (Top 10% Company)
- 2017 EOY Quota attainment of 226.7%
- 2017 Verizon Presidents Cabinet Award Recipient (Top 1% Company)
- 2017 Verizon Winners Circle Award Recipient (Top 10% Company)
- Meeting and exceeding quota and revenue targets for net activations, customer renewals, accessories, handsets, and enhanced services
- Contributed long-term sales strategy ideas to team to promote continuing business success.
- Mastered and constantly improved sales prospecting, follow-up and upsell processes.
- Cultivated long-term relationships through focused effort on customer's unique needs and finding best solutions.
- Prospecting, cold-calling, and generating new sales leads
- Developed new business opportunities with existing clients by promoting company products and services
- Educated clients about innovative business solutions
- Provided follow-up training for new business clients
- Maintaining, tracking, and reporting of sales funnel stages progress through Salesforce.com
Solutions Manager
Verizon Wireless Corporation
08.2013 - 06.2016
- Managed and motivated sales team to increase sales and ensure efficiency
- Maintained store staff by recruiting, selecting, orienting, and training employees
- Maintained store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results
- Analyzed sales figures and forecasting future sales
- Identified current and future customer requirements by establishing rapport with potential and actual customers and other persons in position to understand service requirements
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
Retail Sales Representative
Verizon Wireless Corporation
06.2012 - 08.2013
- Meeting and exceeding quota and revenue targets for net activations, customer renewals, accessories, handsets, and enhanced services
- Demonstrating equipment functions and network capability
- Performing rate package evaluations and propose solutions that best benefit the company and the customer
- Customer Retention: Maintaining and growing existing customer base and manage churn
- Contacting existing customer base for education on new technology solutions, follow-ups, contract renewals, various data, accessory, and handset upsell opportunities
- Ensuring customer satisfaction and resolve all customer issues and concerns
- Order Processing: Accurately and efficiently processing customer transactions, audit and reconcile daily cash receipts
- Training/Meetings: Responsible for thorough knowledge of all store functions
Remain current on all wireless products, services, industry and competitive trends
Retail Sales Manager
Prime Mobile Communications
01.2012 - 07.2012
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Submitted reports to senior management to aid in business decision-making and planning.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Recruited, hired and trained associates to develop into productive team members with excellent product knowledge.
- Managed and motivated sales team to increase sales and ensure efficiency
- Analyzed sales figures and forecasting future sales
- Oversaw staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development
Education
Bachelor of Science - Pre-law And Political Science
Albany State University
Albany, GASkills
- B2B Sales
- Strong Interpersonal Skills
- Hunter's Mentality
- Sales Excellence
- Business Acumen
- Wireless Technologies
- IOT
- SaaS
- Fleet Intelligence & Analytics
- Wireline Services
- Mobile Broadband & Internet
- Territory Management
- Lead Generation
- Business Development & Planning
- Database & Order Management
- Proficiency with CRM Systems
- Sales Funnel Development
- Precise Forecasting Abilities
- Business Networking
- Cold Calling & Prospecting
- Strategic Sales Strategy & Planning
- Multiple Vertical Expertise
- Relationship Building
- World Class Customer Service
- Extreme Self Organization Skills
Accomplishments
- President's Cabinet Award Recipient
- Winners Circle Award Recipient
- President's Cabinet Award Recipient
- Winners Circle Award Recipient
- Susan G. Komen- Oct. 2014- Current
- March of Dimes- Jun. 2011- Current
- 2nd Harvest Feed the Hungry Food Bank | Jan. 2015- Current
- Domestic Violence & Child Advocacy Center | May 2010- Current
- Autism Speaks| May 2018- Current
- Autism Society of America | May 2018- Current
Verizon Wireless- Feb. 2017
Verizon Wireless' annual prestigious sales excellence and execution award given to the top 1 percent of their entire company's salesforce
Verizon Wireless- Feb. 2017
Verizon's award that recognizes the top ten percent the company's sales staff
Verizon Wireless- Feb. 2016
Verizon Wireless' annual prestigious sales excellence and execution award given to the top 1% of their entire company's salesforce
Verizon Wireless- Feb. 2013- Feb. 2016
Verizon's award that recognizes the top ten percent the company's sales staff. I have been a recipient of this award three years consecutively
Volunteer | Research for Breast Cancer awareness and cure
Volunteer | Fighting Premature Birth: The Prematurity Campaign
Volunteer | Poverty Alleviation
Volunteer | Assistance for victims of domestic violence and child abuse
Volunteer | Advocacy and acceptance for those with and/or on the Autism spectrum. Research, education, support, information and referral for those who might take care of someone with Autism
Volunteer | Creating connections, empowering everyone in the Autism community with the resources needed to live fully. Creating a world where everyone in the Autism community is connected to the support they need, when they need it
Certification
- [Professional Selling Certification], [Miller-Heiman] - [Issued Feb. 2019]
- [SaaS Black Belt Third Degree], [T-Mobile for Business] - [Issued May 2020]
Timeline
Enterprise Account Executive
Spectrum Enterprises LLC, A Charter Communications
05.2023 - Current
Account Manager- Retail SMB- Business Sales
Verizon Business Group
01.2022 - 05.2023
Business Account Executive II
Cox Business
07.2021 - 01.2022
Account Executive | Business Sales
T-Mobile Business
03.2020 - 07.2021
Sr. Business Account Executive | SMB Direct Sales
Comcast Business
02.2019 - 03.2020
Business Account Manager | Government
Verizon Wireless Corporation
08.2017 - 02.2019
Solutions Specialist
Verizon Wireless Corporation
06.2016 - 08.2017
Solutions Manager
Verizon Wireless Corporation
08.2013 - 06.2016
Retail Sales Representative
Verizon Wireless Corporation
06.2012 - 08.2013
Retail Sales Manager
Prime Mobile Communications
01.2012 - 07.2012
Bachelor of Science - Pre-law And Political Science
Albany State University
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