Edward "Will" Duncan
Springfield,MO
Summary
Analytical intern with a strong background in research analysis and project management. Demonstrated success in ensuring compliance with banking regulations and improving operational efficiency through organized documentation and quality control measures.
Overview
4
4
years of professional experience
Work History
Intern/Teller
State Bank of Southwest Missouri
Springfield, MO
05.2025 - 08.2025
- Processed customer transactions accurately using banking software systems.
- Streamlined daily operations by organizing document filing and enhancing records management efficiency.
- Maintained accurate records of all activities during internship to support operational transparency.
- Conducted research on banking regulations to ensure compliance with industry standards.
- Participated in training sessions to deepen understanding of banking procedures.
- Established specific project goals to measure progress and evaluate outcomes.
- Monitored operations and reviewed metrics to evaluate company performance and identify areas for improvement.
Lumber Associate
Home Depot
Springfield, MO
06.2024 - 12.2024
- Guided customers in selecting and locating appropriate lumber products to meet project needs.
- Ensured compliance with safety procedures while handling heavy materials.
- Operated power tools to cut and shape lumber products.
- Executed loading and unloading of materials, including drywall, shingles, and plywood, to facilitate customer orders.
- Maneuvered heavy loads around lumberyard and job sites using forklifts and handling equipment.
- Organized inventory of lumber and building materials to streamline operations.
- Supported delivery operations by preparing orders for timely shipment.
- Collaborated with approved vendors to source and receive products for customer needs.
Sales Associate
Moore Water & Air
Springfield, MO
06.2023 - 08.2023
- Demonstrated product features to enhance customer understanding and satisfaction.
- Assisted customers in selecting appropriate water treatment solutions.
- Informed customers about product features and technical details, emphasizing key benefits.
- Collaborated with team members to elevate overall customer service experience.
- Participated in training sessions to improve product knowledge and sales techniques.
- Coordinated with installers to ensure timely and quality appointments.
Hammons Field Locker Room Cleaner
Brokate Janitorial
Springfield, Missouri
05.2023 - 08.2023
- Cleaned locker rooms, suites, press boxes, and offices to uphold company standards and enhance customer satisfaction.
- Cleared wastebaskets and ensured proper disposal of trash in designated locations to uphold hygiene standards.
- Maintained cleaning equipment and reported any malfunctions to management promptly.
- Followed safety protocols while using cleaning chemicals and equipment effectively.
- Checked functionality of safety devices, including smoke detectors, ensuring compliance with safety regulations and promoting a safe environment.
- Collaborated with team members on special cleaning projects, improving overall facility cleanliness and guest experience.
Crew Member
Firehouse Subs
Springfield, MO
06.2021 - 01.2022
- Resolved customer complaints to improve satisfaction and loyalty.
- Assisted team members during peak hours to ensure smooth service delivery.
- Operated kitchen equipment safely, ensuring efficient food preparation.
- Prepared food items by adhering to established recipes and safety standards.
- Maintained cleanliness of workstations, dining areas, and restrooms throughout shifts.
- Stocked supplies and ingredients to ensure availability for daily operations.
- Processed transactions accurately using point-of-sale systems for customer orders.
- Executed opening and closing tasks by preparing workstations and maintaining cleanliness.
Education
Bachelor of General Studies - Economics And Political Science
University of Kansas
Lawrence, KS05-2027
High School Diploma -
Greenwood Laboratory School
Springfield, MO05-2023
Skills
- Data analysis
- Woodcutting
- Quality assurance
- Market research
- Problem-solving
- Industry research
- Shadowing experience
- Presentation skills
- Trend analysis
Timeline
Intern/Teller
State Bank of Southwest Missouri
05.2025 - 08.2025
Lumber Associate
Home Depot
06.2024 - 12.2024
Sales Associate
Moore Water & Air
06.2023 - 08.2023
Hammons Field Locker Room Cleaner
Brokate Janitorial
05.2023 - 08.2023
Crew Member
Firehouse Subs
06.2021 - 01.2022
Bachelor of General Studies - Economics And Political Science
University of Kansas
High School Diploma -
Greenwood Laboratory School