Experienced in office management and administration with a proven track record of optimizing productivity, efficiency, and service quality in diverse environments. Highly dependable and ethical support specialist and leader who seamlessly integrates advanced organizational, technical, and business skills to drive success. Collaborates effectively with cross-functional teams to ensure operational and service excellence throughout the organization.
Overview
22
22
years of professional experience
Work History
Cosmetics and Fragrances Sales Manager
Dillards Department Store
11.2021 - Current
Contributed to the development and launch of successful new product lines by providing valuable market insights and customer feedback.
Coordinated in-store events that showcased featured cosmetics and fragrances, driving customer interest and sales growth.
Implemented targeted marketing campaigns, successfully promoting specific products to increase overall revenue.
Provided exceptional customer service by addressing concerns promptly and recommending suitable products based on individual needs.
Office Manager
Foxworth-Galbraith Lumber Company Truss
12.2007 - 05.2021
Coordinate and train employees on procedures and regulations pertaining to employee safety to ensure compliance regulations are enforced
Participate in Occupational Safety and Health Administration (OSHA) inspections
Responsible for performing all payroll duties
Perform clerical duties on a daily basis, tasks such as answering phones, filing and data entry
Invoice all jobs as well as scheduling all deliveries
Problem solving with a personable touch on a daily basis
New employee orientation and implement human resource policies and procedures
Monitor performances and handle employee complaints, grievances and disputes
Maintain human resource information system and employee database
Coordinate employee safety and oversee their welfare
Manage company's social media campaign, client marketing functions
Plan all events for company
Many other duties as assigned to perform administrative support
Contracts Specialist / Accounting Clerk
Stonegate/Structures Unlimited
07.2007 - 12.2007
Performed all aspects of administrative project management to assure office ran smoothly
Performed contract work through completion and verification
Accounting experience to include Accounts Payable and Accounts Receivable
Human Resources administrator (including new associate benefits enrollment)
Prepared and submitted customer invoices
Posted payments for bank and performed other reconciliations
Administrative support
Executive Assistant/Office Manager
Cooks Home Center
06.2003 - 07.2007
Monitored customer accounts for non-payment and delayed payment
Analyzed discrepancies and unpaid items
Processed invoices and maintained vendor files
Updated, verified and maintained accounting journals and ledgers
Maintained other financial records
Collected, confirmed and processed timesheets (monitoring overtime)
Prepared and distributed payroll checks
Tracked employee vacation and sick time
Assisted in month end reporting
Resolved all problems and discrepancies accounting data
Assisted in monthly audits
Many other duties as assigned to perform administrative support
Supervisor of Sterilization at Midwestern University College of Dental MedicineSupervisor of Sterilization at Midwestern University College of Dental Medicine