Edwige Jean
Pompano Beach
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
6
6
years of professional experience
Work History
Warehouse Worker
Baer'S Furniture
Pompano Beach
03.2016 - 07.2022
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Used pallet jacks to move items to and from warehouse locations.
- Operated scanners, computers, and other equipment to track orders.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Staged and sorted multiple types of products for loading.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Maintained stock levels in accordance with company policies.
- Packed boxes and stock using organizational guidelines.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Inspected incoming shipments for damage or discrepancies.
- Secured items in truck by strapping over protective padding.
- Assisted in packaging and labeling of products for shipment.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Used scanners to track parcel information, condition or receipt.
CSR
Teleperformance
North Lauderdale
02.2017 - 07.2017
- Gathered feedback from customers regarding products and services.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Handled customer inquiries and complaints in a timely manner.
- Analyzed customer feedback data to identify areas of improvement.
- Performed account maintenance activities such as updating client information in databases.
- Collaborated with other teams within the organization to resolve complex issues related to customers' accounts.
- Developed strong relationships with customers to ensure satisfaction and loyalty.
- Processed orders, forms, applications, and requests.
Education
High School Diploma -
Coralsprings High School
Coral Springs, FL06-2010
Skills
- Forklift operation
- Inventory management
- Order tracking
- Shipping and receiving
- Customer service
- Team collaboration
- Time management
- Problem solving
- Packing and labeling
- Stock replenishment
- Verbal communication
- Communication
- Computer skills
- Calm under pressure
- Attention to detail
- Problem resolution
Timeline
CSR
Teleperformance
02.2017 - 07.2017
Warehouse Worker
Baer'S Furniture
03.2016 - 07.2022
High School Diploma -
Coralsprings High School