Edwin Acosta
San Francisco,CA
Summary
Detail-oriented administrative clerk with over 5 years of experience in providing exceptional administrative support. Possesses a deep understanding of various administrative procedures and processes with a dedication to ensuring accuracy and attention to detail in all tasks. Adept at handling a range of administrative tasks, including record-keeping, data entry, scheduling appointments, and organizing meetings. Proficient in various computer software and tools, including Microsoft Office Suite and Google Workplace.
Overview
8
8
years of professional experience
Work History
Security Administration Clerk
Allied Universal
09.2020 - Current
- On board new employees by cross referencing various databases to verify proper documentation prior to issuing employee badges.
- Performs monthly TSA audits to ensure proper personnel have clearance to TSA designated areas
- Stores and maintained proper files in compliance with document retention policies
- Performs Security web updates for Genentech locations from SSF, Vacaville, and Oceanside etc
- Assists senior staff in conducting audits of access control systems
- Process requests to update and/or modify data fields within various security databases
- Routinely reviews system entries; resolving and/or escalating discrepancies as they are identified.
Bilingual Case Manager
Mercy Housing
03.2019 - 09.2020
- Develop and maintain respectful, caring, ethical, and empowering relationships with residents
- Facilitate crisis prevention, de-escalation/intervention, resolution and debrief while accurately assessing needs and tailoring solutions to the individuals and the community
- Support the development and attainment of client rehabilitation goals, including development of a support system, socialization skills and participation in recreational activities
- Coordinate client treatment with a multidisciplinary team, including family members, conservators, discharge planners, and social workers when clients are hospitalized.
Bilingual Case Manager
Bayview Hunter’s Point Foundation
01.2017 - 03.2019
- Provided advocacy and linkage with community resources
- Helped with training in independent living skills
- Performed case management and crisis intervention as needed, including maintaining complete and accurate notes, mandatory reporting as needed, home visits/wellness checks
- Responsible for all aspects of the client's treatment, including formulating and following treatment plans, crisis intervention, case management and coordination of additional services.
Recreational Leader II
San Francisco Recreation & Parks
09.2015 - 01.2017
- Conduct daily transport of elementary school-age children between agency locations
- Help maintain a safe environment for children to engage in enrichment, academic, and physical activity, including assisting with daily maintenance of facility
- Support youth with completing school tasks including homework.
Education
BA - Criminal Justice
San Francisco State University
San Francisco, CA05.2016
Skills
- Counseling with Individuals and Groups ‧ Treatment Planning ‧ Care Management ‧ Community Outreach ‧
- Residential Services ‧ Dual Diagnosis / Co-Occurring Disorders ‧ Social Service / Mental Health Documentation ‧
- Computer-friendly and comfortable working with healthcare information systems ‧
- Person/client-centered, solution-oriented, team-oriented, motivated, respectful, experienced, dedicated ‧Knowledable is Ccure, Touchpoint, Appsheet, Formstack, Filemaker ServiceNow - Web content developer – Data entry – Process doc creator
Timeline
Security Administration Clerk
Allied Universal
09.2020 - Current
Bilingual Case Manager
Mercy Housing
03.2019 - 09.2020
Bilingual Case Manager
Bayview Hunter’s Point Foundation
01.2017 - 03.2019
Recreational Leader II
San Francisco Recreation & Parks
09.2015 - 01.2017
BA - Criminal Justice
San Francisco State University
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