Experienced higher education professional skilled in managing student records and optimizing registration processes. Proven ability to streamline administrative tasks and enhance student services. Recognized for strong collaborative skills, adaptability to changing needs, and expertise in database management and compliance.
Overview
26
26
years of professional experience
Work History
Associate Registrar
St. Joseph's University
01.2023 - 06.2024
Trained staff members on office procedures, ensuring consistent adherence to departmental guidelines and best practices.
Conducted degree audits to confirm eligibility for graduation, reducing errors and streamlining the commencement process.
Managed sensitive student information securely by adhering to strict confidentiality protocols as mandated by FERPA regulations.
Developed strong relationships with academic departments, fostering cooperation in managing curriculum changes and updates.
Contributed to the development of campus-wide academic policies through participation on various committees and task forces.
Facilitated efficient transfer credit evaluations by working closely with academic advisors and other institutions'' registrars offices.
Oversaw room scheduling for classes, meetings, and events across campus facilities to maximize space utilization efficiently.
Maintained accurate academic records by diligently verifying transcripts and updating student files accordingly.
Acted as a liaison between the Registrar''s office and other campus departments, facilitating communication and collaboration for institutional success.
Instituted quality control measures to ensure data integrity in student records, minimizing errors and discrepancies.
Organized, reviewed, and filed paperwork for secure recordkeeping.
Greeted every guest with personable approach and provided knowledgeable service.
Registrar
Pennsylvania College Of Health Sciences
09.2015 - 01.2023
Organized, reviewed, and filed paperwork for secure recordkeeping.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Ensured accurate student records by diligently maintaining and updating information in the database.
Verified paperwork accuracy and checked for completion prior to processing.
Updated computer system with latest information to keep records current and accurate.
Developed and implemented registration policies, procedures and timelines for smooth administration processes.
Assisted with accreditation efforts through meticulous record-keeping and timely submission of required documentation.
Resolved student registration issues to reduce acceptance, enrolment and payment delays.
Improved data integrity by conducting regular audits of student records and making necessary corrections.
Maintained positive relationships with faculty members to facilitate seamless coordination on course offerings, schedules, and other academic matters impacting students'' experiences.
Participated in the development of institutional policies related to registration, grading, and graduation requirements, ensuring a consistent approach across all departments.
Promoted adherence to FERPA regulations by implementing strict confidentiality protocols when handling sensitive student information.
Led transition to paperless office, reducing environmental impact and operational costs.
Negotiated with software vendors to secure cost-effective solutions for academic administration needs.
Assistant / Associate Registrar
University of the Sciences
09.1998 - 09.2015
Streamlined documentation processes by creating templates for standard forms used throughout the organization.
Served as a liaison between different departments working together on cross-functional projects thus enhancing collaboration.
Trained new employees in office procedures and protocols, ensuring a seamless transition into their roles.
Participated actively in continuous improvement initiatives which led to an optimized workflow and increased productivity.
Assisted in budget planning and financial tracking activities, contributing to sound fiscal management practices within the organization.
Implemented a new filing system that increased ease of document retrieval while decreasing time spent searching for information.
Collaborated with various departments to ensure timely delivery of projects and optimal results.
Enhanced team efficiency by streamlining administrative tasks and managing schedules.
Education
Bachelor of Science - Pharmaceutical & Healthcare Business
University of The Sciences
Philadelphia
05-2012
Skills
Activity planning
Scheduling
Scheduling coordination
Data analysis
Records management
Process improvement
Faculty collaboration
Performance review
FERPA compliance
Financial aid coordination
Report generation
Academic calendar management
Degree auditing
Graduation coordination
Catalog maintenance
Ellucian Colleague expertise
Transfer credit assessment
Academic policy enforcement
Timeline
Associate Registrar
St. Joseph's University
01.2023 - 06.2024
Registrar
Pennsylvania College Of Health Sciences
09.2015 - 01.2023
Assistant / Associate Registrar
University of the Sciences
09.1998 - 09.2015
Bachelor of Science - Pharmaceutical & Healthcare Business
University of The Sciences
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