CORPORATE QUALITY MANAGER Adaptable Quality Manager with a 20-year background in implementing and developing improvement processes through collaboration with cross-functional teams. First-rate computer, analysis, and research skills. Specialties include achieving targets, generating new strategies, and maintaining accurate records.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Quality Systems Manager
PCA Corrugated & Display, LLC
02.2019 - Current
Directly manage and coordinate all plant quality management system aspects, including internal and external regulatory compliance.
Manage team quality analysts and auditors to fulfill compliance requirements.
Oversee process improvement events, define and monitor performance metrics, foster culture, and mentor quality teams.
Direct ISO9001:2015 and ISO22000/ TS 22002 certification audits to zero findings in four years.
Analyzed data from various sources to identify areas for improvement within the organization's Quality Systems.
Assisted in developing design control documents, including risk management plans, validation protocols, test methods, and work instructions.
Collaborated with cross-functional teams to develop strategies that align with corporate objectives while maintaining regulatory compliance.
Developed and implemented quality assurance processes to ensure product compliance with customer requirements.
Archived quality audit reports and generated a searchable index to facilitate improved report access.
Partnered with sales and marketing teams to ensure customer feedback was utilized for continuous organizational improvement initiatives.
Plant Quality Manager
Consolidated Container Company
01.2016 - 02.2019
Directly manage and coordinate all plant quality management system aspects, including internal and external regulatory compliance.
Manage team inspectors and auditors to fulfill compliance requirements.
Manage plant internal and external regulatory compliance activities.
Led ISO9001:2015 integration from ISO9001:2008 and maintained HACCP and GMP programs as part of the plant quality management system.
Facilitate monthly plant quality training to ensure employees are updated on new and existing Quality, HACCP, and GMP practices and processes.
Lead plant focus improvement / continuous Improvement activities.
Increased efficiency of the QMS by regularly reviewing procedures and making updates based on changing business needs or industry advancements.
Plant Quality Manager
Simpson Strong, Tie
12.2013 - 01.2016
Supervised the operations of two quality testing laboratories to ensure products aligned with existing specifications.
Recruited and managed a team of chemists and quality specialists to enhance product quality.
Closely coordinated with Engineering and Research and Development departments to identify and implement best testing practices for both plant and testing laboratories.
Established standards metrics for risk management, and other key performance indicators for plant management.
Formulated and implemented a branch quality management system that included all manufacturing and purchasing processes.
Created repeatable, sustainable, and quantifiable manufacturing processes and quality assurance metrics for both plant and testing laboratories.
Applied Six Sigma and Lean methodologies to spearhead ongoing process improvement projects in the plant.
Improved testing methods for raw materials, in-process, and final product sampling by 90%.
Improved final product testing lead time by 66%.
Managed vendor quality management system to ensure regulatory requirements were achieved.
Streamlined production processes by identifying areas for improvement and implementing corrective actions.
Promoted a proactive approach to risk management within the organization, mitigating potential concerns before they escalated into larger issues.
Senior Project Quality Engineer
Skybitz, Inc
04.2008 - 10.2013
Primary resource in resolving technical issues impacting product performance or facility systems.
Evaluated Contract Manufacture's weekly production data and submitted reports to the Operation and Engineering departments.
Directed a $525K Dock-to-Stock Continuous Improvement Project from a contract manufacturer in Mexico to the warehouse in Virginia, with a projected savings of $3.5M over five years.
Served as project lead to facilitate quality projects and coordinate with key stakeholders.
Developed Lean transformation initiatives to enhance performance, quality, safety, delivery, cost, and CM production.
Conducted root cause analysis for recurring non-conformances, leading to the implementation of corrective actions and continuous improvement initiatives.
Developed comprehensive quality control plans, resulting in increased product reliability and fewer defects.
Championed the adoption of advanced statistical methods for data analysis and process control, increasing the overall effectiveness of quality monitoring efforts.
Reduced production waste by optimizing materials usage and implementing lean manufacturing principles.
Implemented rigorous supplier audits to ensure adherence to established quality standards, reducing instances of non-compliance and fostering strong relationships with key suppliers.
Education
Bachelor of Science - Technical Management
DEVRY UNIVERSITY
Arlington
12.2005
Associate of Applied Science - Industrial Engineering Technology
WAKE TECHNICAL COLLEGE
Raleigh, NC
05.1994
Skills
Technical Guidance
Lead Auditor (ISO9001:2015)
Risk Management Processes
Mastery of Quality Processes
Strategic Execution
Continuous Improvement Process
Lead Auditor (FSSC)
Quality Risk Management Planning
Process Improvement Initiatives
Problem-Solving Ability
GMP Knowledge
Accomplishments
Achieved zero findings audits for 4 years through effectively deep diving into production and management systems processes.
Certification
Lead Auditor ISO9001:2015
Advanced Product Quality Planning (APQP)
Statistical Process Control (SPC)
HACCP
GMP
Certified Quality Auditor
Six Sigma Green Belt
FMEA
Timeline
Quality Systems Manager
PCA Corrugated & Display, LLC
02.2019 - Current
Plant Quality Manager
Consolidated Container Company
01.2016 - 02.2019
Plant Quality Manager
Simpson Strong, Tie
12.2013 - 01.2016
Senior Project Quality Engineer
Skybitz, Inc
04.2008 - 10.2013
Bachelor of Science - Technical Management
DEVRY UNIVERSITY
Associate of Applied Science - Industrial Engineering Technology
WAKE TECHNICAL COLLEGE
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