Edwin Arellano-Salgado

• Operated and monitored SLAM equipment to ensure optimal performance and efficiency.
• Executed daily inventory checks to maintain accurate stock levels and availability.
• Collaborated with team members to streamline operational processes and enhance productivity.
• Conducted quality control inspections to identify and rectify defects in products.
• Fixed various quality and defects that Amazon Associates pushed through the line, in order to fulfill customer satisfaction in a timely matter.

• Analyzed data trends to identify root causes of recurring issues and inform decision-making.
• Supported project management efforts by tracking progress and ensuring adherence to timelines.
• Defined problems to identify, prioritize and select alternatives.
• Helped Amazon Associates identify and fix order issues
• Fixed AA’s order issues to fulfill customer satisfaction.
• Learned and usevarious tools and equipment to find solutions to difficult or complex issues.
• Researched and extracted data to complete tasks.
• Defined problems to make decisions and moved forward to support quick resolution.

•I work closely with management and operations to ensure our department keeps running

• I love to work/clear jams in the AFE1 tray sorter

• Facilitated training sessions to enhance employee knowledge on process compliance and operational standards.
• Collaborated with team to ensure processes and improve overall operational efficiency.
• Documented and communicated process workflows to ensure clarity and consistency across all operational procedures.
• Monitored compliance regulations and implemented corrective actions when necessary.
• Created detailed reports on process performance to support data-driven decision-making.
• Improved process efficiency by analyzing struggles we faced in operations and implementing targeted improvement strategies.
• Participated in regular team meetings to discuss process challenges and share best practices.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

• Facilitated onboarding sessions for new employees, enhancing their understanding of company culture and processes.
• Collaborated with trainers to develop effective learning materials tailored to diverse employee needs.
• Supported performance evaluations by gathering and analyzing feedback from team members and supervisors.
• Conducted feedback/ Audits collection initiatives, identifying areas for improvement in training delivery and content.
• Assisted in onboarding support activities, ensuring new hires felt welcomed and informed from day one.
• Evaluated student progress regularly to ensure they understand company processes.
• Boosted employee performance and confidence by providing regular constructive feedback and coaching.

• Supervised daily shift to ensure company standards and policies.
• Coordinated shift schedules to not go over labor and maintain service efficiency.
• Resolved customer complaints promptly, enhancing overall guest satisfaction.
• Monitored inventory and assisted with stocking procedures.
• Implemented best practices to improve workflow and reduce service times.
• Created a positive team environment through effective communication and support.
• Ensured compliance with health and safety regulations during daily operations.
• Managed cash register operations, ensuring accurate transactions and accountability.
• Assisted in training sessions to develop employees' skills and knowledge.
• Completed store opening and closing procedures and balanced tills.
• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and organized work environment, ensuring safety standards were met consistently.
• Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times, counted the safe and sales of the day.
• Helped store management meet standards of service and quality in daily operations.
• Enhanced customer satisfaction through effective conflict resolution and prompt service.

• Supervised daily shift to ensure company standards and policies.
• Coordinated shift schedules to not go over labor and maintain service efficiency.
• Resolved customer complaints promptly, enhancing overall guest satisfaction.
• Monitored inventory and assisted with stocking procedures.
• Implemented best practices to improve workflow and reduce service times.
• Created a positive team environment through effective communication and support.
• Ensured compliance with health and safety regulations during daily operations.
• Managed cash register operations, ensuring accurate transactions and accountability.
• Assisted in training sessions to develop employees' skills and knowledge.
• Completed store opening and closing procedures and balanced tills.
• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and organized work environment, ensuring safety standards were met consistently.
• Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times, counted the safe and sales of the day.
• Helped store management meet standards of service and quality in daily operations.
• Enhanced customer satisfaction through effective conflict resolution and prompt service.