EDWIN AROCHO
Kennett Square,PA
Summary
Dynamic Lumber Yard Foreman with proven success in team leadership, customer service, and strategic sales planning. Recognized for exceeding targets and fostering strong client relationships through attention to detail and reliability.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Lumber Yard Foreman
Peter Lumber
Kennett Square, PA
06.2017 - Current
- Led sales team to exceed quarterly revenue targets through strategic planning and execution.
- Developed and implemented training programs to enhance staff performance and product knowledge.
- Analyzed market trends to identify new business opportunities and adjust sales strategies accordingly.
- Fostered relationships with key clients, resulting in increased customer loyalty and repeat business.
- Utilized CRM systems to track sales performance and manage customer interactions effectively.
- Designed incentive programs that motivated team members and improved overall sales productivity.
- Conducted competitive analysis to inform pricing strategies and improve market positioning.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Attended industry events and conventions to explain sales opportunities.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
- Conducted comprehensive market research to identify new opportunities and trends.
- Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
- Oversaw daily operations, ensuring efficient workflow and adherence to safety protocols.
- Trained and mentored new team members on equipment handling and safety procedures.
- Conducted regular safety inspections, promoting a culture of workplace safety among staff.
- Collaborated with management to develop training programs for operational excellence.
- Streamlined lumber processing techniques, reducing waste and improving resource utilization.
- Oversaw daily operations, including staff scheduling, task delegation, and project management.
- Troubleshot operational issues quickly using problem-solving skills before they escalated into larger concerns.
- Motivated workers to exceptional performance through implementation of new strategies.
- Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance.
- Managed labor assignments and equipment allocations and met transportation, operations and production goals.
- Reviewed orders, production schedules, blueprints and shipping or receiving notices and assigned work sequences and material shipping dates and destinations.
- Mastered enterprise resource planning and logistics and supply chain software and maximized material movement rate.
CDL A OTR Driver
Thomas Transportation
Kennett Square, PA
06.2012 - 06.2017
- Operated Class A trucks for long-haul deliveries across multiple states, ensuring timely arrivals.
- Conducted pre-trip and post-trip inspections to maintain vehicle safety and compliance standards.
- Managed electronic logging device (ELD) systems to track hours of service and ensure regulatory adherence.
- Delivered exceptional customer service by communicating effectively with dispatchers and clients during transit.
- TANKER/COMBO/AIR BRAKE ENDORSEMENTS
Sales Associate/Grower
WAYS GREENHOUSES
Kennett Square, PA
01.1997 - 06.2012
- Cultivated strong customer relationships to enhance sales and customer satisfaction.
- Assisted customers in product selection, providing expert knowledge on horticultural products.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy and speed.
- Collaborated with team members to maintain organized inventory and display products effectively.
- Oversaw the growing,pruning,picking & grading of perennials/annuals
- Maintained water lines,bed steaming,greenhouses climate control
Education
High School Diploma -
WALLKILL
Wallkill, NY05.1990
CLASS A CDL - Truck Driving & Safety
SMITH & SOLOMON TRUCKING
NEW CASTLE DE08.1992
WINDOWS/DOORS CERTIFIED - Construction Project Management
ANDERSEN ACE
Bay Port, MI03-2026
Graduate Certificate - DOORS
Door Academy
On Site01.2020
Graduate Certificate - Windows
Window Academy
On Site01.2020
Skills
- Heavy equipment operation
- Wood identification
- Load planning
- Teamwork and collaboration
- Customer service
- Attention to detail
- Problem-solving abilities
- Multitasking
- Excellent communication
- Organizational skills
- Adaptability and flexibility
- Material handling
- Safety compliance
- Relationship building
- Shift planning
- Safety procedures
- Vehicle inspection
- Task prioritization
- Task delegation
- Quality control
- Documentation and reporting
- Inventory management
- Project management
Accomplishments
- Supervised team of 14 staff members.
- Documented and resolved inventory which led to drop in pricing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
CDL A Training -
- ANDERSEN ACE Training
Languages
Spanish
Native or Bilingual
Timeline
Lumber Yard Foreman
Peter Lumber
06.2017 - Current
CDL A OTR Driver
Thomas Transportation
06.2012 - 06.2017
Sales Associate/Grower
WAYS GREENHOUSES
01.1997 - 06.2012
Graduate Certificate - DOORS
Door Academy
Graduate Certificate - Windows
Window Academy
High School Diploma -
WALLKILL
CLASS A CDL - Truck Driving & Safety
SMITH & SOLOMON TRUCKING
WINDOWS/DOORS CERTIFIED - Construction Project Management
ANDERSEN ACE