Edwin Bailey
Summary
Driven IT Support Specialist with a proven track record at Pee Dee Math Science and Technology Academy PDMSTA, excelling in technical support and issue troubleshooting. Skilled in software installation and fostering team collaboration, I significantly enhanced office efficiency and equipment reliability. Demonstrates strong problem-solving abilities and a commitment to maintaining high-quality standards in technology management.
Overview
3
3
years of professional experience
Work History
IT Support Specialist
Pee Dee Math Science and Technology Academy PDMSTA
09.2021 - Current
- Support general office tasks, including inventory management and supplies, to contribute to a well-organized work environment.
- Maintain documentation of technical procedures and support requests to streamline operations
- Assist in the setup and maintenance of office technology, ensuring all equipment is fully operational.
- Provide technical support to staff, troubleshooting hardware, software, and network issues to ensure seamless operations.
- Collaborate with team members on IT projects, implementing improvements to existing systems and processes.
Cake Baker
Nothing Bundt Cake
09.2022 - 05.2023
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Assist kitchen staff by keeping work areas clean and stocked with necessary supplies, contributing to smooth kitchen operations.
- Operate dishwashing machines and hand-wash items as needed, ensuring timely turnaround for service.
Education
Associate of Arts - Computer Technology
Central Carolina Technical College
Guignard Drive Sumter, SC 2915005.2025
Associate of Arts - Engineering Design Technology
Central Carolina Technical College
Guignard Drive Sumter, SC 2915012.2024
Skills
- Software Installation
- Printer troubleshooting
- Ticketing system proficiency
- Mobile Device Management
- Asset Management
- Technical Support
- Issue Troubleshooting
Timeline
Cake Baker
Nothing Bundt Cake
09.2022 - 05.2023
IT Support Specialist
Pee Dee Math Science and Technology Academy PDMSTA
09.2021 - Current
Associate of Arts - Computer Technology
Central Carolina Technical College
Associate of Arts - Engineering Design Technology
Central Carolina Technical College
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