Edwin Ballines
Kalamazoo,USA
Summary
Motivated Human Resource student with extensive experience in customer service, administrative support, and operational roles. Demonstrates strong communication skills, bilingual proficiency in English and Spanish, and a great foundation in business principles.
Overview
7
7
years of professional experience
Work History
Accountancy Department Student Worker
Western Michigan University
08.2022 - Current
- Proctored exams for students, maintaining academic integrity.
- Contributed to a positive campus atmosphere through exceptional customer service, assisting students and faculty with inquiries and concerns.
- Managed front desk duties effectively, handling incoming calls and walk-in inquiries professionally while maintaining confidentiality.
- Provided administrative support to ensure smooth office operations.
Server
Torti Taco
08.2022 - Current
- Managed catering orders, ensuring accuracy and timely delivery.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Mentored new staff, fostering team development.
Machine Operator
Sturgis Molded products
01.2018 - 10.2018
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
Education
Bachelor's degree - Human Resource management
Western Michigan University
Kalamazoo, MI05.2025
Associate of Business - Associate of business
Glen Oaks Community College
Centreville, MI08.2022
Skills
- Skilled in spreadsheet management and software applications
- Fluent in English and Spanish
- Effective time management
- Data entry
- File management
- Presentation creation
Timeline
Accountancy Department Student Worker
Western Michigan University
08.2022 - Current
Server
Torti Taco
08.2022 - Current
Machine Operator
Sturgis Molded products
01.2018 - 10.2018
Associate of Business - Associate of business
Glen Oaks Community College
Bachelor's degree - Human Resource management
Western Michigan University
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