To continue a career in the Security industry and be a part of the company management and share my experiences as an AHA Instructor and my experiences of 7 years at the Allied Universal.
Work History
Assistant RCFE Administrator- DSS Certified October 2025
Soliven Home Care | 10.2025undefined
Updated staff training on CPR, First Aid, dementia care, medication management, documentation, and medical clearances to ensure compliance and enhance resident safety.
Monitored facility temperature to ensure a comfortable environment for residents., water hot and cold. Oversaw food storage to comply with safety regulations and prevent spoilage., Executed proper handling of food to prevent contamination and uphold health standards., Ensured timely administration of resident medications to support health and compliance. as medications have a cycle time and Recorded medication documentation accurately to ensure regulatory compliance., Executed weekly marketing initiatives to enhance community engagement and visibility. and Ensured all food items were clearly labeled to comply with safety standards..
Coordinated daily administrative tasks to enhance operational efficiency.
Managed scheduling of client appointments and staff assignments, ensuring optimal service delivery.
Developed and maintained organized filing systems for client records and documentation.
Owner/Instructor
23 Years 1 Month
American Heart Association You have my Heart CPR | 07.2003 - Current
Conducted a class of Basic Life Support CPR and Heart Saver First Aid for multiple health care facilities, hospitals, and medical offices.
Developed and implemented CPR training programs to enhance community health awareness.
Collaborated with healthcare professionals to ensure compliance with American Heart Association guidelines.
Managed scheduling and logistics for CPR classes, optimizing resource allocation.
Front Desk Officer – Badge Administrator
6 Years 7 Months
Allied Universal- United health Care Group | 10.2019 - 05.2026
Managed front desk operations, issued employee photo IDs and building access passes, and assisted guests with registration.
Monitored CCTV, coordinated job requests for facilities maintenance, documented incident reports, and ensured temperature monitoring of server and IDF rooms.
Reviewed and revised Allied Universal security and safety documentation each month.
Updated training policies for UHG monthly and conducted CPR training sessions for Allied Universal staff.
Obtained Guard Card G6457623 to ensure compliance with security regulations.
PRO-Medical Assistant
3 Years 1 Month
Mabuhay Shriners and Grand Lodge of the Philippines | 01.2015 - 02.2018
Engaged with nonprofit charitable organizations to support community initiatives. as a Freemasons Member of the Grand Lodge of California, I voluntarily offered my services in the field of medical and public relations (media).
The Shriners International main office in Tampa FL is an appendant body of freemasons, a Philanthropic organization that helps and assists crippled and burnt children and has 22 hospitals.
I develop and update Mabuhay Shrine emergency medical equipment, for emergency purposes at every Shriner’s Ceremonial and outdoor activities.
Assisted patients and guardians in securing travel documents and scheduling interviews at the US Embassy in Manila until their flights to Hawaii and California Shriners Hospitals.
Assisted in creating media publications to enhance organizational outreach, medical missions and as Photo Editor of the Cable tow magazine and served a term of Grandmaster as an Aide and Photographer.
Executive Director – Business Management and Training
2 Years 1 Month
Southland Medical Response | 05.2008 - 06.2010
Managed the updates of business licenses, operations, logistics, staff training, EMS requirements, hiring, contracts, marketing, and conducted AHA classes.
Participated in meetings and represented the company at multiple medical and health care facilities, hospitals, and with medical professionals and administrators to resolve arising issues.
Developed strategic initiatives to enhance operational efficiency and patient care quality.
Led cross-functional teams in implementing innovative medical response protocols and procedures.
Streamlined resource allocation processes, resulting in optimized service delivery across departments.
Administrator RCFE
3 Years 10 Months
Haven of Joy (RCFE) | 07.2006 - 05.2010
RCFE Administrator (Second Job from 2006 to 2010)
Evaluated employee training on all aspects of care, addressing individual attitudes, shortcomings, and specific needs of residents with memory issues and those who are bed bound, including daily assessments for bed sores.
Ensured staff compliance with training requirements for CPR, First Aid, and medication management.
Monitored facility temperature to ensure comfort for residents and prevent safety hazards.
Be aware on facility temperature, water hot and cold.
Updated resident information files daily, monitored resident appointments, planned daily activities, managed menus, reported incidents, and ensured confidentiality of medical records.
Daily updating of resident information file, be aware on Resident/Patient Dr appointment, advance daily activity, menus, any issues/incident should be reported and medical record should be known inside and not to be brought outside.
Proactively managed security measures to ensure resident safety at all times.
Licensee: Rod Marquez
Business Development Manager
6 Months
Patriot Ambulance | 11.2007 - 05.2008
Conducted classes at various healthcare facilities and hospitals.
Developed strategic partnerships to enhance service offerings and expand market reach.
Identified new business opportunities through market analysis and networking initiatives.
Collaborated with cross-functional teams to align business development strategies with operational goals.
Marketing Director
1 Year 8 Months
Calmed Ambulance LLC | 03.2006 - 11.2007
Develop their new established office on their operations, logistics, dispatch new guidelines, introduced the company at the medical industry, teaching AHA classes and their marketing strategy.
Developed comprehensive marketing strategies to enhance brand visibility and customer engagement.
Led cross-functional teams in executing digital marketing campaigns across multiple platforms.
Analyzed market trends and consumer insights to refine product positioning and messaging.
Marketing Director
3 Months
Calmed Ambulance Inc | 12.2005 - 03.2006
Created foundational office processes to establish office on their operations, logistics, dispatch Formulated new procedural guidelines, Showcased company offerings in healthcare at the medical industry, teaching AHA classes and Crafted targeted marketing plan.
Developed comprehensive marketing strategies to enhance brand visibility and engagement.
Led cross-functional teams to execute integrated marketing campaigns across multiple channels.
Analyzed market trends and consumer insights to inform strategic decision-making and positioning.
Sales Representative – BLS Instructor
6 Months
Americare Ambulance | 05.2005 - 11.2005
Attend on the company marketing on selling the ambulatory services at different hospital, medical facilities, assisted living, board and care. Conducted different in services as their AHA Instructor.
Developed marketing strategies and provided consultations to establish a new ambulance company.
Developed strong relationships with clients to enhance customer satisfaction and retention.
Executed sales strategies to promote Americare’s ambulance services in local communities.
Coordinated with dispatch teams to ensure timely response and service delivery for emergency calls.
Contractor – Account Executive - BLS Instructor
4 Months
Ambumed Ambulance | 01.2005 - 05.2005
Establish the company outlook on their marketing strategy, operations documentation, conduct BLS classes at the different medical facilities and hospitals in the Los Angeles area. Stay on a 6 months contract.
Managed client accounts, ensuring satisfaction and timely service delivery.
Developed strategic relationships with clients to enhance retention and loyalty.
Collaborated with cross-functional teams to optimize operational processes and service efficiency.
Providers Relations – BLS Instructor
1 Year 7 Months
Priority One Ambulance | 01.2003 - 08.2004
Increased the company's visibility in Los Angeles city and county quickly, addressing issues at different medical facilities throughout the area. I was sent to CPR Lady and trained to become an AHA Instructor, sent to San Diego for Paramedic training. Assigned as an Instructor and developed marketing strategies to promote training programs.
Developed and delivered engaging BLS training sessions for diverse audiences.
Assessed participants' skills through practical evaluations and feedback sessions.
Collaborated with team members to refine training materials and instructional approaches.
Assistant Inventory Control Manager-F.E. Supervisor
2 Years
Jettro-Restaurant Depot | 01.2001 - 01.2003
Trained cashiers on closing procedures and addressed various front end tasks.
Assigned and promoted as Assistant Inventory Control Manager at Jetro Restaurant Depot branch in Oakland California, to where I was trained to be certified on forklift operations, lifter. Responsible at early morning updating new prices of the products.
Maintained accurate inventory control list and updated everyday prices at the different fast moving items.
Education
High School Diploma
Manila High School | Intramuros, Philippines
Skills
Documentation and reporting
Office administration
Administrative support
Regulatory compliance
Team leadership
Data confidentiality
Customer service
Team collaboration
Team building and leadership
Conflict resolution
Goal setting
Employee supervision
Certification
American Heart Association Instructor 2003 to 2026 (Certified)
Department of Social Services RCFE Administrator October 2025 to present
Bureau of Security and Investigative Services Registration G6457623 Expiration: 09-30-2027
Timeline
Assistant RCFE Administrator- DSS Certified October 2025
Soliven Home Care
10.2025 Read More
Front Desk Officer – Badge Administrator
Allied Universal- United health Care Group
10.2019 - 05.2026Read More
PRO-Medical Assistant
Mabuhay Shriners and Grand Lodge of the Philippines
01.2015 - 02.2018Read More
Executive Director – Business Management and Training
Southland Medical Response
05.2008 - 06.2010Read More
Business Development Manager
Patriot Ambulance
11.2007 - 05.2008Read More
Administrator RCFE
Haven of Joy (RCFE)
07.2006 - 05.2010Read More
Marketing Director
Calmed Ambulance LLC
03.2006 - 11.2007Read More
Marketing Director
Calmed Ambulance Inc
12.2005 - 03.2006Read More
Sales Representative – BLS Instructor
Americare Ambulance
05.2005 - 11.2005Read More
Contractor – Account Executive - BLS Instructor
Ambumed Ambulance
01.2005 - 05.2005Read More
Owner/Instructor
American Heart Association You have my Heart CPR
07.2003 - CurrentRead More
Providers Relations – BLS Instructor
Priority One Ambulance
01.2003 - 08.2004Read More
Assistant Inventory Control Manager-F.E. Supervisor
Merchandise Planner | October 2024 - December 2025 at Adina Reyter Fine JewelryMerchandise Planner | October 2024 - December 2025 at Adina Reyter Fine Jewelry