Edwin Cantres
Jamaica,NY
Summary
Dynamic professional with extensive experience in community support, committed to driving meaningful change and enhancing individual well-being. Strong focus on team collaboration and results-driven outcomes, with adaptability to evolving needs. Expertise in conflict resolution, active listening, and empathy fosters a reliable and approachable presence, creating a supportive and inclusive environment. Seasoned in developing targeted improvement plans and teaching essential skills, with a proven track record of effectively working with diverse populations to promote healthy living and productivity.
Overview
10
10
years of professional experience
3
3
Certification
Work History
Community Support Professional
AHRC NYC, BROOKLYN - QUEENS
10.2018 - Current
- Community Support Professional, recording daily attaches, writing/logging monthly progress notes, Interim team lead of WOW Cyril Weinberg
Assistant Manager
JAQUES TORRES CHOCOLATE
03.2016 - 04.2018
- Create and maintain a work schedule for the team to maintain sales and positive brand/customer relations and come up with team building exercises. Arranging cash deposits and logging in hours of work time per team member
Education
No Degree - NADSP
NADSP Pilot
10.2025
Liberal Arts
KINGSBOROUGH COMMUNITY COLLEGE
06.2013
High School - undefined
JOHN DEWEY HIGH SCHOOL
06.2012
Skills
- Team Lead (Assistant / interim)
- Person-centered support
- Documentation management
- Professional Communication
- Document service records per day
- Working part of a team
- Interpersonal communication
- Reporting monthly progress notes
- Behavioral support
- Client advocacy
- Partnership building
- First aid and CPR
- Time management
- Problem-solving
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Team leadership
- Active listening
- Effective communication
- Relationship building
- Mental health counseling
- Self motivation
- Goal setting
- Disability services
- Adaptability
Accomplishments
- Collaborated with team of 3 in the development of seasonal events for the well being and advancements of the clients I have worked with over the years and collaborated with different teams on various projects.
- interim-Supervised team of 4staff members.
- Documented and resolved behavioral issues which led to positive outcomes and a better understanding of clients needs and support system.
- Received commendation from OPWDD for successfully completing the NADSP pilot level 1
- Employed recreational and independent techniques to encourage growth and learning while building community within the workplace and various groups.
Certification
NADSP Certification DSP-I
Mental Health First Aid
CPR certified
HOBBIES
Cooking, Photography, Gaming, Writing short stories, Listening to music, Watching movies, Modding PC programs, Quality time with my pets
Mental Health First Aid
I am Mental health first Aid certified as of 2025 and have used my training to provide help to someone experiencing a mental health or substance use challenge.
Languages
English
Native or Bilingual
Timeline
Community Support Professional
AHRC NYC, BROOKLYN - QUEENS
10.2018 - Current
Assistant Manager
JAQUES TORRES CHOCOLATE
03.2016 - 04.2018
Liberal Arts
KINGSBOROUGH COMMUNITY COLLEGE
High School - undefined
JOHN DEWEY HIGH SCHOOL
No Degree - NADSP
NADSP Pilot