Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing problem solving and conflict resolution skills to accomplish complex projects.
Overview
25
25
years of professional experience
Work History
Supervisor of Payroll Analytical Unit
City Of New York Parks & Recreation
03.1999 - Current
Oversee daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Ensure compliance with all payroll directives, policies and procedures issued by the New York City Offices of Payroll Administration, the Comptroller and Labor Relations regarding payments to employees
Processing pay authorizations of Managerial Lump Sums, Annuity Payments and collective bargaining increases with information provided by the appropriate oversight agencies.
Collaborated in the creation and implementation of the Employee Time & Leave Manual for all new hires.
Serve as liaison with personnel staff, borough chief clerks and oversight agencies to resolve all payroll discrepancies.
Payroll Analtyst
City Of New York Parks & Recreation
03.2002 - 08.2007
Audit all activities leading to the production and distribution of bi-weekly payroll for the entire agency.
Performed calculations of Lump Sums for unused leave balances, Uniform Allowance payments and Stipulation Awards/Fines.
Generate detailed CHRMS and City Time reports related to payroll liabilities, providing accurate financial information for management review.
Provide transfer of time balances via DP2001 to incoming and outgoing city agencies.
Customer Service Representative/Unemployment Insurance Consultant
NYC Department Of Parks And Recreation
09.1999 - 03.2002
Calculated and completed LO-12 and LO400 unemployment forms for over 2,000 summer seasonal.
Data entry into PMS system for processing Direct Deposit and Transit Benefit applications
Processing Childcare and Transitional Medicare form for employees.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving pay disputes or conflicts.
Clerical Associate/Timekeeper
City Of New York Parks & Recreation
03.1999 - 09.1999
Accountable for paying over 250 permanent and seasonal employees.
Responsible for distribution of biweekly pay checks.
Retrieved, reviewed, and analyzed payroll 160,161,700 reports to ensure employees are paid accurately.
Maintained strict confidentiality when handling sensitive information, ensuring compliance with agency policies.
Education
High School Diploma -
Murry Bergtraum High School For Business Careers
New York, NY
06.1996
Skills
Knowledgeable in Microsoft Office (Word, Excel, Access, PowerPoint)
Extensive knowledge of City Agency Database Systems, such as PMS, RMDS, PI, NYCAPS, WELFAR BENEFITS, and CHRMS/ADHOC
Complex Problem-Solving
Goal-Oriented
Languages
Spanish
Native or Bilingual
Timeline
Payroll Analtyst
City Of New York Parks & Recreation
03.2002 - 08.2007
Customer Service Representative/Unemployment Insurance Consultant
City Cleanup Corps / City Seasonal Aide at City of New York Parks & RecreationCity Cleanup Corps / City Seasonal Aide at City of New York Parks & Recreation