Edwin Cook Jr.
Summary
Dynamic Driver Trainer with QAC Board of Education, skilled in defensive driving and driver assessment. Developed tailored training programs that enhanced driver performance and safety. Proven ability to manage customer needs effectively, fostering a cohesive team environment while ensuring compliance with federal regulations. Committed to continuous improvement and operational excellence.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Driver Trainer
QAC Board of Education
08.2020 - Current
- Developed tailored training programs for individual drivers, addressing specific areas of improvement.
- Evaluated driver performance through ride-alongs, providing constructive feedback for continuous improvement.
- Facilitated effective communication between drivers, dispatchers, and management, promoting a cohesive team environment.
- Taught drivers how to drive, shift and back up buses.
- Established a positive learning environment, fostering open communication between trainers and trainees.
- Conducted test screenings for driver candidates and tabulated results.
- Improved fleet efficiency through regular vehicle inspections and maintenance scheduling, optimizing vehicle use.
- Scheduled mileage readings for reporting to accounting office and vendors.
- Assisted with scheduling of repairs, fleet levels monitoring, driver assignments and preventive maintenance.
- Sourced high-quality replacement parts at competitive prices via relationships with reputable suppliers.
- Assisted coworkers in diagnosing complex mechanical problems when additional expertise was required.
- Contributed to budget management by carefully tracking expenses related to parts procurement and labor costs.
- Communicated effectively with team members to coordinate efficient completion of daily tasks while minimizing downtime for vehicles awaiting repair or maintenance services.
- Maximized vehicle longevity with regular maintenance checks, including oil changes, filter replacements, and tire rotations.
- Completed specialized training in electronic control systems to enhance diagnostic capabilities for modern bus technologies.
- Ensured adherence to federal regulations regarding emissions control devices on diesel-powered school buses.
- Enhanced fleet performance by maintaining and repairing school buses according to manufacturer guidelines.
- Reduced downtime for buses with prompt diagnosis and repair of mechanical issues.
- Ensured timely maintenance by creating and adhering to a preventive maintenance schedule for the entire fleet.
- Stayed informed on industry advancements through participation in professional networking events and continuing education courses.
- Optimized performance of air conditioning systems in buses through routine servicing and component replacement when necessary.
- Improved bus safety by conducting thorough inspections and identifying necessary repairs.
- Streamlined repair processes through accurate record-keeping of parts inventory, work orders, and completed tasks.
- Diagnosed mechanical problems for repair or replacement.
- Handled repairs, replacing broken components and inspecting engines for wear and tear.
- Used specialized tools and equipment to diagnose and repair issues with diesel engines.
- Conducted full operational compliance inspections before releasing vehicles for use.
- Adhered to safety regulations while servicing vehicles, preventing injuries and accidents.
- Collaborated with other mechanics to inspect diesel engines for signs of damage.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
- Ordered new parts for broken belts, hoses and filters, resupplying inventory.
- Determined cost-effective solutions to mechanical issues, saving company money.
- Checked completed repairs in buses and trucks, confirming correct servicing procedures.
- Organized test drives in buses and trucks to identify needed repairs.
Farmer
Self Employed
1970 - 2025
- Maintained and repaired various farming equipment.
- Enforced proper storage of crops, fertilizers and materials used in agricultural production.
- Selected and purchased supplies and equipment such as seed, farm machinery, and livestock.
- Improved overall farm efficiency with the adoption of modern agricultural technology and equipment.
- Identified, isolated and treated diverse pests and diseases in crops and livestock.@
- Ensured timely planting and harvesting schedules for maximum productivity and minimal waste.
- Enhanced soil quality through regular testing, targeted fertilization, and proper crop rotation practices.
- Visited fields regularly to inspect and estimate maturity dates of crops and damage due to weather.
- Implemented pest control strategies that minimized damage to crops without harming the environment or wildlife.
- Maintained accurate records of all farming activities, including expenses, income, yields, and labor hours for tax reporting purposes as well as identifying areas for improvement.
- Utilized chemical and non-chemical methods to protect crops from weeds and pests.
- Monitored livestock health and administered medication and vaccinations at established intervals.
- Optimized livestock health through effective feeding programs, vaccination schedules, and regular check-ups from veterinarians.
- Assisted in development of sustainable agricultural practices and policies to reduce waste.
- Developed strong relationships with suppliers to secure favorable pricing on seeds, feed, and equipment.
- Maintained farm equipment for optimal performance, reducing downtime and increasing productivity.
- Conducted soil tests to determine nutrient deficiencies and adjusted fertilization practices accordingly.
- Monitored weather patterns to optimize planting and harvesting schedules, minimizing crop loss.
- Managed farm budget and financial records, keeping farm profitable through strategic planning.
- Improved soil health by rotating crops and utilizing natural fertilizers.
- Implemented pest management strategies to protect crops, ensuring higher quality produce.
- Performed repairs and preventive maintenance on equipment and property.
- Inspected and repaired equipment for livestock and crop management.
John Deere Service Manager/Driver/Mechanic Supervisor
John Deere WN COOPER & SON/ CHAIRES BROTHERS/QUEEN ANNE TRACTOR
08.1977 - 09.2000
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Analyzed service reports to identify areas of improvement.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.
- Coordinated warranty claims processing, advocating on behalf of customers to ensure prompt resolution of covered repairs or replacements.
- Conducted regular performance evaluations for staff members, offering constructive feedback and facilitating professional development opportunities.
- Increased repeat business by fostering strong client relationships through personalized service and frequent follow-ups to ensure satisfaction.
- Implemented strategies to increase customer service satisfaction ratings.
- Increased overall revenue by upselling additional services and products during routine maintenance visits.
- Monitored service staff performance and provided feedback for improvement.
- Improved customer satisfaction by implementing streamlined service processes and staff training programs.
- Implemented inventory management systems to reduce costs and increase efficiency in the service department.
- Streamlined scheduling procedures, optimizing technician deployment to maximize productivity and minimize client wait times.
- Coordinated cross-departmental efforts to address complex customer issues, facilitating better communication and collaboration between teams.
- Continuously reviewed service offerings to identify areas for improvement or expansion based on market trends or customer feedback.
- Enhanced team morale through regular recognition of exceptional performance and organizing team-building events.
- Developed strong relationships with vendors and suppliers, resulting in improved product support and better pricing for customers.
- Mentored junior technicians, fostering a positive team dynamic that encouraged knowledge sharing and skill development.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Ensured compliance with industry regulations by staying current on relevant updates and adjusting company policies accordingly.
- Increased team productivity with introduction of new performance management system, focusing on individual strengths and areas for improvement.
- Established proactive maintenance program for service equipment, reducing downtime and maintaining high service standards.
- Spearheaded digital transformation initiative, introducing new software tools to improve service scheduling and customer communication.
- Developed comprehensive training program for new hires, ensuring high level of competence and adherence to company standards.
- Facilitated cross-functional team collaboration, improving resolution time for complex service issues.
- Streamlined warranty claim processes, enhancing customer satisfaction by ensuring timely resolution of service issues.
- Resolved mechanical issues using both technical and manual skills.
- Assembled and disassembled equipment to perform repairs and maintenance.
- Frequently diagnosed mechanical problems and determined how to correct issues.
- Maintained clean and organized work area to easily locate repairing tools and equipment.
- Monitored equipment performance to confirm proper and efficient function.
- Identified mechanical problems and determined best solutions for correction.
- Inspected and tested equipment, machinery and components to diagnose issues, recognize defects, and determine appropriate repairs.
- Followed guidelines while performing maintenance and repairs to prevent work-related injuries.
- Ensured safe working environment through strict adherence to safety protocols and guidelines.
- Completed complex repair projects within tight deadlines, minimizing production disruptions and ensuring timely delivery of finished products to customers.
- Kept detailed records of repairs and maintenance for reference in future work.
- Improved machine efficiency by conducting regular maintenance and troubleshooting tasks.
- Utilized varied tools and equipment to test and troubleshoot mechanical systems.
- Provided technical assistance during new equipment installations, reducing commissioning timeframes while ensuring proper setup according to manufacturer specifications.
- Supported continuous improvement initiatives by actively participating in cross-functional teams focused on process optimization.
- Performed root cause analysis on equipment failures, leading to a reduction in unplanned maintenance events.
- Kept track of equipment maintenance schedules using computerized maintenance management systems.
- Optimized workflow, resulting in increased productivity, by streamlining processes and standardizing procedures.
- Achieved high levels of customer satisfaction through prompt resolution of technical issues and effective communication with clients throughout the service process.
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Dropped and hooked trailers and changed configuration of equipment.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
- Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
- Increased efficiency in loading and unloading processes, utilizing proper equipment handling techniques.
- Achieved high levels of customer satisfaction, reliably meeting specific delivery instructions.
- Contributed to culture of safety, participating actively in safety meetings and trainings.
- Maintained high standards of vehicle cleanliness and organization, ensuring readiness for inspections.
- Maintained clean driving record, adhering strictly to traffic laws and safety regulations.
- Enhanced safety by conducting regular vehicle inspections and routine maintenance.
- Ensured timely delivery of goods across multiple states, contributing to consistent customer satisfaction.
- Reduced downtime by promptly reporting and addressing maintenance issues.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Education
Vocational
Queen Anne's County High School
Centreville, MD06-1979
Skills
- Defensive driving
- Driver assessment
- Managing customer needs
- Emergency procedures
Certification
- Forklift operator License - active
- 'John Deere technical- active
- small engine ie. Kohler, Kawasaki, Briggs and Stratton, techumse
- Kubota tractor
Class A CDL license
Clean driving record.
Extensive low boy experience.
Experience hauling over weight and over sized equipment
Can operate any type of truck or equipment
Experience
Come from a farming background
Have experience using multiple pieces of farm and industrial equipment including hand held equipment i.e. chainsaws and trimmers
Knowledge of small engine repair and maintenance including diesel engine repair and maintenance
Timeline
Driver Trainer
QAC Board of Education
08.2020 - Current
John Deere Service Manager/Driver/Mechanic Supervisor
John Deere WN COOPER & SON/ CHAIRES BROTHERS/QUEEN ANNE TRACTOR
08.1977 - 09.2000
Farmer
Self Employed
1970 - 2025
Vocational
Queen Anne's County High School
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