Edwin Cornejo
Inglewood,CA
Summary
Talented BarBack known for always goes the extra mile to keep customers happy. Expertise include bar management, classic cocktail recipes and inventory control. Successful at consistently delivering high-quality service and making customers feel at home. Energetic assist customer with 11 years of experience providing prompt, friendly service to patrons. Well-versed in measuring ingredients, mixing cocktails and calculating tabs. Hardworking individual recognized for accuracy and strong attention to detail.
Overview
11
11
years of professional experience
Work History
DRA /BARBACK/FR/
LAX MARRIOTT HOTEL
City of Los Angeles, CA
05.2018 - Current
- Restocked ice, condiments and snacks.
- Replaced empty kegs and soda syrups.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Used cash registers and credit card machines to cash out customers..
- Checked ID cards and verified bar guests were of legal age.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Checked dining area supplies of linens, wrapped silverware and replenished low stock.
Server Assist/RS/BB
The Ritz-Carlton Hotel Company
Truckee, CA
07.2017 - 05.2018
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean. .. ompleted ordered with speed and accuracy, maintaining exceptional service standards each day.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Increased sales significantly by upselling higher-end products to customers.
Banquet Server/Server Drinks/BB
The Ritz-Carlton Hotel Company/ JW Marriott
City of Los Angeles, CA
04.2012 - 06.2017
- Arranged linens and table settings according to seating plan and event theme.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Guided arriving guests to tables, took drink orders and relayed information to bartenders.
- Answered guest questions about event plans and food service choices.
Education
High School Diploma -
Hempstead High School
Hempstead, NY06.1994
Skills
- Work Coordination
- Problem Detection and Resolution
- Quantity Estimation
- Persuasive Approach
- Customer Relations
- Beverage and Ice Dispenser Refilling
- Room Inventory
- Glass Polishing
Timeline
DRA /BARBACK/FR/
LAX MARRIOTT HOTEL
05.2018 - Current
Server Assist/RS/BB
The Ritz-Carlton Hotel Company
07.2017 - 05.2018
Banquet Server/Server Drinks/BB
The Ritz-Carlton Hotel Company/ JW Marriott
04.2012 - 06.2017
High School Diploma -
Hempstead High School
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