Edwin De Leon

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.

• Enhanced system performance by diagnosing and repairing malfunctioning equipment during field installations.
• Increased customer satisfaction by providing timely and efficient troubleshooting for technical issues.
• Reduced downtime with regular maintenance checks and preemptive repairs on installed systems.
• Collaborated with engineering teams to optimize installation processes, improving overall project efficiency.
• Government contractor for U.S. Naval Base.

Same as above.

• Improved project efficiency by consistently monitoring work progress and providing timely feedback to team members.
• Enhanced team productivity with thorough training sessions on safety protocols and daily task management.
• Reduced project completion time by effectively delegating tasks and setting clear goals for the field team.
• Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
• Developed strong rapport with clients through excellent customer service skills and attention to detail on projects.

• Improved customer satisfaction by efficiently troubleshooting and resolving cable-related issues.
• Enhanced network performance for clients through regular maintenance and system upgrades.
• Streamlined cable installation processes, resulting in faster service delivery to customers.
• Conducted comprehensive site surveys to identify optimal locations for cable infrastructure installations.
• Provided exceptional customer service, addressing client concerns promptly and professionally.
• Updated technical knowledge through industry training courses, ensuring expertise in cutting-edge technologies.

• Increased client satisfaction by implementing innovative business strategies and streamlining processes.
• Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
• Established strong customer relationships through excellent communication and attentive service.
• Conducted market research to inform product development decisions and identify potential growth areas.
• Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
• Developed a high-performing team through effective recruitment, training, and performance management.