Summary
Overview
Work History
Education
Skills
Timeline
Education and Training
Generic

Edwin Evans

Sag Harbor,NY

Summary

Dynamic Parts Advisor with over 20 years of expertise in automotive parts management, dedicated to delivering exceptional customer service and optimizing inventory control. Proficient in CDK Global, DealerTrack, and Reynolds & Reynolds, with strong multitasking abilities to effectively support the parts needs of multiple technicians simultaneously. Recognized for reliability and adaptability in high-pressure environments, consistently pursuing opportunities for personal and team development. Committed to contributing to an established organization that values hard work and excellence in service delivery, fostering a positive impact within the team.

Overview

36
36
years of professional experience

Work History

Parts Advisor

BMW Of Southampton
05.2011 - Current
  • Examine, tag, and ship all warranty parts to manufacturer in a timely manner.
  • Unload cages, stock shelves and replenish all parts as needed.
  • Communicate necessary parts needs and issues to appropriate supervisors in timely fashion.
  • Kept current on market and product trends to effectively answer customer questions.
  • Look up and pull all parts for technicians
  • Place special parts orders for customers as well as wholesale repair and collision shops
  • Consistently put customers first by handling needs with sense of urgency and compassion.
  • Kept parts neatly stacked and ready for purchase to boost sales.
  • Take inventory of stock and replenished with current merchandise from established vendors to maintain adequate supply levels for expected demand
  • Place and receive stock orders, VOR orders, and coded parts orders
  • Advise customers on parts selection and availability, enhancing service quality.
  • Process orders efficiently using dealership management systems to streamline operations.

Parts Advisor

Habberstad Bmw
08.2010 - 05.2011

Examined, tagged and shipped all warranty parts to manufacturer in a timely manner.

•Unloaded cages, stocked shelves and replenished all parts as needed.

•Communicated necessary parts needs and issues to appropriate supervisors in timely fashion.

•Kept current on market and product trends to effectively answer customer questions.

•Looked up and pulled all parts for technicians

•Placed special parts orders for customers

•Consistently put customers first by handling needs with sense of urgency and compassion.

•Kept parts neatly stacked and ready for purchase to boost sales.

•Took inventory of stock and replenished with current merchandise from established vendors to maintain adequate supply levels for expected demand

•Placed and received stock orders, VOR orders, and coded parts orders

Parts Advisor

Bmw Of Southampton
08.1998 - 04.2010

Examined, tagged and shipped all warranty parts to manufacturer in a timely manner.

•Unloaded cages, stocked shelves and replenished all parts as needed.

•Communicated necessary parts needs and issues to appropriate supervisors in timely fashion.

•Kept current on market and product trends to effectively answer customer questions.

•Looked up and pulled all parts for technicians

•Placed special parts orders for customers as well as wholesale repair and collision shops

•Consistently put customers first by handling needs with sense of urgency and compassion.

•Kept parts neatly stacked and ready for purchase to boost sales.

•Took inventory of stock and replenished with current merchandise from established vendors to maintain adequate supply levels for expected demand

•Placed and received stock orders, VOR orders, and coded parts orders

Parts Advisor

Mercedes-Benz Of Southampton
08.1998 - 06.2007

Examined, tagged and shipped all warranty parts to manufacturer in a timely manner.

•Unloaded cages, stocked shelves and replenished all parts as needed.

•Communicated necessary parts needs and issues to appropriate supervisors in timely fashion.

•Kept current on market and product trends to effectively answer customer questions.

•Looked up and pulled all parts for technicians

•Placed special parts orders for customers as well as wholesale repair and collision shops

•Consistently put customers first by handling needs with sense of urgency and compassion.

•Kept parts neatly stacked and ready for purchase to boost sales.

•Took inventory of stock and replenished with current merchandise from established vendors to maintain adequate supply levels for expected demand

•Placed and received stock orders, VOR orders, and coded parts orders

Parts Counterman

Kalbachers Auto & Marine
04.1990 - 07.1998

Examined, tagged and shipped all warranty parts to manufacturer in a timely manner

•Unloaded boxes, stocked shelves and replenished all parts as needed.

•Communicated necessary parts needs and issues to appropriate supervisors in timely fashion.

•Kept current on market and product trends to effectively answer customer questions.

•Looked up and pulled all parts for technicians

•Placed special parts orders for customers as well as wholesale repair and collision shops

•Consistently put customers first by handling needs with sense of urgency and compassion.

•Kept parts neatly stacked and ready for purchase to boost sales.

•Took inventory of stock and replenished with current merchandise from established vendors to maintain adequate supply levels for expected demand

Education

High School Diploma -

Westhampton Beach High School
Westhampton Beach, NY
5 1984

Electrical Installation - Electrician

BOCES - HB Ward Technical Center
Riverhead, NY
5 1984

Skills

  • Operational efficiency enhancement
  • Service-oriented communication skills
  • Customer issue management
  • Project coordination
  • Strong communication abilities in both verbal and written forms
  • Parts inventory management
  • Logistics management
  • Warranty management

Timeline

Parts Advisor

BMW Of Southampton
05.2011 - Current

Parts Advisor

Habberstad Bmw
08.2010 - 05.2011

Parts Advisor

Bmw Of Southampton
08.1998 - 04.2010

Parts Advisor

Mercedes-Benz Of Southampton
08.1998 - 06.2007

Parts Counterman

Kalbachers Auto & Marine
04.1990 - 07.1998

Electrical Installation - Electrician

BOCES - HB Ward Technical Center

High School Diploma -

Westhampton Beach High School

Education and Training

other,other
Edwin Evans