Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Edwin Feliz

Manchester,NH

Summary

Dynamic professional with a strong background in equipment repair and customer service, honed during my tenure as a Radar Repairer with the United States Army National Guard. Proven expertise in troubleshooting and problem-solving, complemented by effective teamwork and communication skills, ensuring high-quality results and enhanced customer satisfaction.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Radar Repairer

United States Army National Guard
03.2024 - 05.2025
  • Troubleshot complex issues effectively using diagnostic tools, manuals, schematics, or other resources available to find appropriate solutions quickly.
  • Collaborated with team members to complete complex repair projects, ensuring high-quality results and timely completion.
  • Performed preventative maintenance on various equipment models to minimize future breakdowns and extend their lifespan significantly.
  • Developed expertise in repairing a wide range of equipment, including electrical systems, mechanical components, and software-related issues.
  • Promoted a positive work environment through respectful interactions with colleagues and clients alike while working on challenging repair projects together.

Package Delivery Driver

Granite State Dispacth
02.2022 - 03.2024
  • Delivered packages to customer doorsteps and business offices.
  • Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
  • Maintained clean driving record and observed relevant traffic laws to reduce risks.
  • Improved customer satisfaction by ensuring timely and accurate package deliveries.
  • Contributed to team success by effectively communicating with dispatchers, managers, and coworkers to address issues or concerns.

Shift Leader

Life Is Good
06.2020 - 06.2022
  • Maintained a safe working environment by enforcing safety policies and conducting regular inspections.
  • Increased employee engagement by fostering open communication channels and offering constructive feedback during performance reviews.
  • Supported quality control initiatives by consistently adhering to established protocols and guidelines during daily operations.
  • Provided comprehensive reports on shift performance, identifying areas for improvement and proposing corrective actions.
  • Collaborated with other shift leaders to harmonize procedures and share best practices across shifts.

Delivery Driver

UPS
05.2019 - 06.2021
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Plumber's Apprentice

Lachance Plumbing and Heating
07.2017 - 04.2020
  • Maintained a safe working environment through strict adherence to OSHA guidelines and best practices.
  • Ensured timely arrival at job sites by maintaining punctuality and effective route planning strategies.
  • Upheld company reputation by exemplifying professionalism during all interactions with clients.
  • Participated in emergency repair situations, providing prompt assistance to restore functionality quickly.
  • Facilitated smooth communication between lead plumbers and clients regarding project progress updates or concerns.

Cashier

Sunoco Gas Station
11.2014 - 07.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.

Education

High School Diploma -

Pinkerton Academy
Derry, NH
06-2013

Skills

  • Power tool operation
  • Workplace safety
  • Electrical repairs
  • Hand tool mastery
  • Troubleshooting expertise
  • Component replacement
  • Customer service
  • Mechanical skills
  • Electrical troubleshooting
  • Equipment Repair
  • Teamwork
  • Multitasking Abilities
  • Problem-solving abilities

Certification

  • CertTec Bee
  • Secrete Security Cleanece

Timeline

Radar Repairer

United States Army National Guard
03.2024 - 05.2025

Package Delivery Driver

Granite State Dispacth
02.2022 - 03.2024

Shift Leader

Life Is Good
06.2020 - 06.2022

Delivery Driver

UPS
05.2019 - 06.2021

Plumber's Apprentice

Lachance Plumbing and Heating
07.2017 - 04.2020

Cashier

Sunoco Gas Station
11.2014 - 07.2017

High School Diploma -

Pinkerton Academy

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