Edwin Fontanez
Plainfield,IL
Summary
Offering strong foundation in communication and problem-solving, eager to learn and grow. Brings quick learning ability and adaptability to new systems and processes. Ready to use and develop strong communication and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Independent Contractor
Mail Carrier
06.2020 - Current
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Adapted quickly to changing demands or unforeseen challenges within a project''s scope without compromising results.
- Consulted with customers to assess needs and propose optimal solutions.
- Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
- Maintained detailed records of project progress, expenses, and communications for accurate invoicing and future reference.
Driver
Aramark
08.2018 - 05.2020
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Education
High School Diploma -
Plainfield South High School
Plainfield, IL05.2011
Skills
- Client relationship building
- Workload management
- Deadline adherence
- Safety compliance
- Customer service
- Bilingual (Spanish)
- Adaptability to changing conditions
- Excellent communication
- Vehicle maintenance knowledge
- Problem resolution
- Hazardous materials handling
- Vehicle maintenance
- Time management
- Problem-solving
Timeline
Independent Contractor
Mail Carrier
06.2020 - Current
Driver
Aramark
08.2018 - 05.2020
High School Diploma -
Plainfield South High School
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