Resourceful Inventory Specialist with a drive to maximize customer engagement and sales revenues. Adept at multitasking in challenging, fast-paced environments. Excels in merchandising, tagging, and display set-up.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Inventory Specialist
Kroger
Groveland, US
03.2023 - Current
Inspect returned merchandise
Track incoming and outgoing products
Provide inventory control reports as required
Maintain count accuracy (digital and physical counting)
Updating database with incoming and outgoing products
Loading and unloading deliveries
Maintain a safety while using equipment and tools
Dispose of obsolete inventory as directed
Delivery Driver
Kroger Fulfillment Center
Groveland, US
02.2022 - 02.2023
Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor
Provide excellent customer service while delivering orders to the customer
Control and maintain an accurate record of customer deliveries
Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
Shipping and Receiving, Return Merchandiser, Customer pick up
City Furniture
Ocoee, US
09.2020 - 09.2021
Inspect and reconcile quantities returned with that of the returns forms and documents
Ensure customer satisfaction through handling of product returns and exchanges
Maintain and manage a database of all product returns and exchanges
Adhere to and comply with corporate standards and procedures in handling returns
Responsible for tracking inventory levels, handling all aspects of shipping and receiving, and keeping accurate records
On the shipping side, they package items, print labels
Warehouse Supervisor
Diamond Resorts
Winter Garden, US
06.2018 - 09.2020
Ensures inventory is accurate and maintained at appropriate levels and policies and procedures are enforced to ensure efficient, effective, and safe warehouse operations
Prepares and distributes work schedules in accordance with business needs and customer requirements
May assist with recruiting, hiring, and establishing performance expectations and may handle basic personnel matters and administer verbal warnings
Trains associates on a variety of position-related processes, procedures, and tasks
Manages and maintains warehouse fleet and the warehouse material handling equipment
Crane Operator/Rigger/Heavy Equipment
Dura Stress
Leesburg, US
12.2015 - 06.2019
Attach loads to rigging to provide support or prepare them for moving, using hand and power tools
Select gear such as cables, pulleys, and winches, according to load weights and sizes, facilities, and work schedules
Also Operate different Equipment such as Long Reach Forklift, Rollers, Crusher
Delivery Driver
Domino's
Clermont, US
08.2017 - 08.2018
Driving skills, time management, multitasking, customer service skills, attention to details, and communication abilities
Customer's Service Supervisor
Virtual Passport Llc
Clermont, US
04.2010 - 05.2015
Managing incoming calls and customer service inquiries
Generating sales leads that develop into new customers
Identifying and assessing customers' needs to achieve satisfaction
Billing Specialist
Comcast
Leesburg, US
10.2012 - 10.2014
Facilitates interactions with customers in a way that is in accordance with the Company's service delivery strategy
Establishes rapport and promotes effective relationships, upholding Compact's commitment to the customer experience through our Credo, Voice of the Customer (VOC) surveys, and the Comcast Customer Guarantee
Responsible for answering incoming calls regarding technical questions and problem resolution related to Comcast products as well as customer equipment
Handles billing overflow calls
Works to minimize and/or reduce truck rolls
Offers Comcast products and services to meet customer needs
Exercises sound judgment within the scope of their empowerment, and acts in the best interest of both the customer and company
Shipping and Receiving Supervisor
Walmart
Clermont, US
02.2009 - 08.2011
Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment by performing the following duties to quality and productivity standards
Bellman/Valet
Gaylord Palms Resort and Convention Center
Kissimmee, US
12.2007 - 05.2009
Assisting guests with luggage, meeting and greeting guests upon arrival and departure, provide assistance to front desk staff and to concierge, as well as providing lobby doors coverage
Forklift Operator
Niagara Bottling
Groveland, US
03.2008 - 02.2009
Operate powered industrial trucks to load and unload materials and deliveries and move them to and from storage areas, machines and loading docks, into railroad cars or trucks or storage facilities
Shipping and Receiving Supervisor
Home Depot Distribution center
Groveland, US
09.2005 - 12.2007
Responsible for overseeing a wide variety of warehouse activities including shipping and receiving raw materials and ensuring receiving reports accurately report material received
Education
High school - Computer
South Lakes High School
Groveland, FL
05.2000
Skills
Safety-Focused Forklift Operator
Hydraulic Systems
Inventory Coordination
Technical Assistance
Customer Engagement
Collaborative Team Development
Operational Management
Efficient Route Navigation
Inventory Control
Logistics Oversight Skills
Inventory Management
Crane Operation
Pallet Jack Operation
Logistics
Freight Experience
Technical Proficiency
Warehouse Distribution Experience
Route Optimization
Material Management
Efficient Order Fulfillment
Mechanical Assembly
Inventory Control
Freight Operations
Certification
Certified Forklift Operator
Driver's license
Additional Information
I'm bilingual speak and write both English and Spanish.
Assessments
Sales skills, Proficient, 10/01/20
Personal Information
Willing To Relocate: Anywhere
Authorized To Work: US for any employer
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Inventory Specialist
Kroger
03.2023 - Current
Delivery Driver
Kroger Fulfillment Center
02.2022 - 02.2023
Shipping and Receiving, Return Merchandiser, Customer pick up