Edwin Garcia
Dundee,FL
Summary
- Dynamic and adaptable professional with a proven track record at Freddy's Frozen Custard & Steakburgers, excelling in fast-paced environments. Demonstrated ability to enhance team collaboration and workload management, significantly improving kitchen efficiency. Skilled in customer service and conflict resolution, ensuring guest satisfaction and safety. Results-driven professional in retail sales, known for high productivity and efficient task completion.
- Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration as shown with my time with burlington.
- Energetic professional with background in amusement and recreation, skilled in operating rides, managing game stations, and ensuring guest satisfaction. Possess strong communication abilities, adept at problem-solving and maintaining safety protocols. Contributed to creating memorable experiences for visitors by consistently delivering friendly service and efficiently managing attractions. Demonstrated ability to work effectively both independently and as part of a team, enhancing overall operations and guest enjoyment with my time at Seaworld.
Overview
2
2
years of professional experience
Work History
Line Cook
Freddy's Frozen Custard & Steakburgers
Lake Wales, FL
03.2023 - 06.2025
- Stocked and restocked kitchen supplies as needed.
- Cooked multiple orders simultaneously during busy periods.
- Tracked inventory levels of all products used in the kitchen on a daily basis.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
- Ensured that all dishes were prepared according to recipe specifications.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
Attractions Cast Member
Sea World
Orlando, FL
08.2024 - 01.2025
- Provided excellent customer service to guests by answering questions, resolving complaints, and responding to feedback in a timely manner.
- Remained up to date on emergency practices and procedures to guide patrons to safety if necessary.
- Assisted with loading and unloading of rides to ensure a safe environment for guests.
- Ensured safety of all guest by monitoring ride queues, enforcing rules, and providing assistance when needed.
- Participated in team meetings discussing operational issues and customer service initiatives.
- Greeted guests and provided information regarding attractions, dining options, and special events.
Sales Associate
Burlington
Davenport, FL
08.2023 - 12.2023
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Handled returns and exchanges according to company policies.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Issued receipts, refunds, credits or change due to customers.
- Greeted customers promptly and responded to questions.
- Discounted purchases by scanning and redeeming coupons.
Education
Some College (No Degree) -
Discovery Highschool
Lake Alfred, FLSkills
- Team collaboration
- Workload management
- Dependable
- Quick
- Effective prioritization
- Time management skills
- Customer assistance
- Adaptability, flexibility in changing environments
- Conflict resolution
- Reliability and punctuality
- Attention to detail
- Clear communication
- Work ethic and integrity
- Customer service
Timeline
Attractions Cast Member
Sea World
08.2024 - 01.2025
Sales Associate
Burlington
08.2023 - 12.2023
Line Cook
Freddy's Frozen Custard & Steakburgers
03.2023 - 06.2025
Some College (No Degree) -
Discovery Highschool