Edwin Griffin
Columbia,SC
Summary
Professional with strong background in operations management and leadership. Skilled in optimizing processes, enhancing productivity, and driving team collaboration to meet organizational goals. Adept at adapting to changing business needs and ensuring consistent performance. Reliable, results-focused, and proficient in strategic planning, problem-solving, and team development.
Overview
13
13
years of professional experience
Work History
Fulfillment Operations Team Leader
Target
04.2023 - 09.2025
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Proactively identified potential risks or obstacles, developing contingency plans to minimize disruptions to operations.
- Improved team efficiency and productivity by restructuring workflow and managing assignments.
- Helped set and manage objectives for quality, productivity and compliance.
- Achieved superior service levels by closely monitoring performance metrics and addressing any issues promptly.
- Managed high workload with consistent record of achieving deadlines and production targets.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Maximized performance by monitoring daily activities and mentoring team members.
General Merchandiser
Target
05.2019 - 09.2025
- Complete efficient weekly pricing changes for general merchandise categories.
- Push and stock product in multiple departments and consistently met time targets.
- Set up regular and promotional signage throughout sales floor.
- Maintain superior customer service levels by prioritizing customers' needs over merchandising assignments.
- Back up cashier staff during heavy customer flows to prevent unnecessary service delays.
- Unload deliveries from trucks in prompt fashion.
- Work with department managers to maintain adequate inventor for regular and promotional demand.
- Keep sales floor clean, neat and well-stocked for customers, helping to drive consistent sales with professional arrangements.
Resident DJ
Self Employed
02.2018 - Current
- Engage guests at special events by playing fun, lively songs and encouraging dancing.
- Play songs fitting station's format and monitored each song's length to avoid dead air.
- Install, operate and maintain audio and video equipment at venues.
- Use controllers and mixers to mix and sample music.
- Work with clients to determine requirements for each party or event.
- Adjust music plans based on crowd preferences and mood.
- Arrange libraries and playlists of music in advance of live events.
Server
Taziki's Mediterranean Cafe
10.2017 - 11.2018
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Server
J Peters Bar And Grill
01.2016 - 10.2017
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Increased sales significantly by upselling higher-end products to customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Server
Olive Garden Restaurant
08.2012 - 12.2015
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Education
Business
Midlands Technical College
Columbia, SCHigh School Diploma -
Ridgeview High School
Columbia, SC05.2011
Skills
- Motivated Team Player
- Productivity and Time Management
- Friendly and Enthusiastic
- Customer-Oriented
- Order fulfillment
- Staff training
Timeline
Fulfillment Operations Team Leader
Target
04.2023 - 09.2025
General Merchandiser
Target
05.2019 - 09.2025
Resident DJ
Self Employed
02.2018 - Current
Server
Taziki's Mediterranean Cafe
10.2017 - 11.2018
Server
J Peters Bar And Grill
01.2016 - 10.2017
Server
Olive Garden Restaurant
08.2012 - 12.2015
Business
Midlands Technical College
High School Diploma -
Ridgeview High School
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