Summary
Overview
Work History
Education
Skills
Timeline
Section name
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Edwin Griffin

Experienced General Manager
Panama City,FL

Summary

Experienced Association Manager and Business Owner with over 46 years of diverse leadership experience in business operations, resort and condominium management, and custom wood design. Proven ability to oversee multi-million-dollar projects, build and mentor teams, and deliver excellent customer service. Recognized with a PCAM designation #1583, held by fewer than 1,700 professionals nationwide in July 2007. Experienced in fiscal management, strategic planning, and association governance, paying attention to details and the ability to adapt to varying circumstances.

Overview

51
51
years of professional experience

Work History

General Manager / Association Manager

StillWaters Residential Association
02.2023 - 09.2025
  • 2,300-acre gated residential community with 1,600+ homes, marina, golf course, restaurants, and private roads.
  • Managed Master Association and 9 Sub-Associations
  • Spearheaded capital improvements, improved financial systems, and led staff development.
  • Enhanced community services, safety, and resolved legacy financial issues.

Owner

Griffin’s Custom Wood Designs
06.2019 - 01.2023
  • Custom wood design company producing handcrafted furniture, décor, and military-themed displays.

Association Manager

Shores of Panama Resort
04.2018 - 08.2019
  • 23-story, 709-unit beachfront resort with pools, spa, security, and retail amenities.
  • 24/7 gated security, lagoon swimming pool, indoor pool, 2 hot tubs, 2 saunas, 2 steam rooms, fitness center, conference center, tiki bar, grill, gift shop, spa.
  • Responsible for the bid process and overseeing the ongoing building projects with the building that currently includes.

Association Manager

Resort Collection
01.2015 - 12.2018
  • Association Manager, Tidewater Beach Resort and beachfront and residential communities. 400-unit 32 story Hi-Rise. Major repairs to east and west walls, major sewage leak under the building, major elevator upgrades to all 5 elevators. New coating on all 32 walkway floors.

Association Manager

Resort Collection
03.2018 - 03.2018
  • Managed Ocean Villa and Annabella Town Home Associations, beachfront, and residential communities. Association Manager for Resort Association Management, managing 2 associations until my retirement in May of 2019.

General Manager

Long Beach Resort
10.2013 - 12.2014
  • Four-tower, 360-unit condominium resort with 24/7 gated security and pools. Association management, A/R, A/P, payroll.

Association Manager

Tops’l Beach Manor
06.2012 - 10.2013
  • Association Manager, 120-unit luxury beachfront condominium in a private resort complex with 8 employees. Responsible for the day-to-day operations of association management, maintenance, and shared areas. Built & started an on-site association office from scratch after splitting shared management with another property.

Vice President

Sentry Management
04.2010 - 06.2012
  • South Orlando (Kissimmee) Division Vice President for Sentry Management in Orlando, FL
  • Responsible for the operation, development, and growth of Association Management in the Southern Division.
  • Forty-seven (47) Homeowner and Condominium associations mostly portfolio management (5385 units)
  • Responsible for Six Association Managers, Division Administrator, Accounting.

VP of Operations

Oaseas Resorts
02.2008 - 03.2010
  • Managed operations for 11 condominium associations totaling 1,760 units and 10 association managers. Day to Day operations management of the company, routine inspections of each development.

Director of CAM Operations

Royal American Hospitality
02.2005 - 02.2008
  • Director of HOA operations across 13 resort properties with over 2,200 units and 10 properties. Day to Day management of the company CAM operations to include Budgeting, mentoring, visiting, and making routine inspections of each development.

General Manager

The Summit Owners Association
07.2003 - 02.2005
  • Managed 450-unit condominium with 50 + employees.
  • Handled 2.4 million dollars in repairs from the devastation of Hurricane Ivan and ensuing tornadoes; new roof replacement, east and west wall replacement, replacement of mansard, worked with SERVPRO to take care of 268 water damaged units and drywall replacement as well as documenting the damage and repairs for board members, owners, and insurance companies. Managed a staff of 25 Security guards for 3 daily shifts. Negotiated and oversaw major upgrade of fire detection system due to so many faulty alarms. Oversaw Total upgrade of 4 hi-rise elevators. Oversaw the replacement of the east and west walls and total membrane roof replacement. Replaced the carpet on all walkway floors.

General Manager

Abbott Resorts / Gaylord’s / Resort Quest
02.2000 - 06.2003
  • Oceania - 71-unit upscale gated condominium with rental, housekeeping, and association services. Oversaw the Glass replacement on the beach side of the building (south side was solid glass across the back. Oversaw elevator upgrades and lobby tile replacement.

President / Owner

Sports Huddle
10.1974 - 11.1999
  • Started family retail Sporting Goods store and screen-printing business serving local schools and teams at the age of 19. Due to the closing of Russell Corporation and the local effects to the town and economy, after 25 years in business I closed the doors the business in November of 1999.

Education

Business

Auburn University
01.1974

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Air Force National Guard | 187th Air Tactical Reconnaissance
Montgomery, AL
07.1977

Physical Education and Recreation

Central Alabama Community College
01.1973

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Jefferson Davis High School
Montgomery, AL
01.1971

Skills

  • Condominium & HOA Operations
  • Strategic Planning
  • Budgeting & Financial Oversight
  • Microsoft Office Suite & Accounting Software
  • Staff Training & Development
  • Customer Service & Conflict Resolution
  • Project Management & Vendor Coordination
  • Team Leadership & Performance Management
  • In-depth knowledge of Condominium operations at all levels
  • In-depth knowledge of Homeowner Association (single family homes) operations
  • Portfolio Management
  • Strategic Planning
  • Detailed in the following:
  • Microsoft Word, Excel, Power Point, Outlook, Publisher, ADP Payroll, Constant Contact, Community Newsletters, AI, Microsoft Teams, QuickBooks On-line, QuickBooks Desktop, Peachtree, Adobe Illustrator
  • Employment Staffing, Training, Development, Team development, Program Management
  • Team Leadership and Mentoring
  • Performance Standards
  • Excellent negotiation and management skills
  • Property Management Systems
  • Ability to work under pressure
  • Enthusiastic, confident, and determined with good sense of responsibility
  • Ability to solve problems with empathy and patience
  • Goal Oriented, everyone needs to be challenged
  • Organization and very meticulous with good analytical skills
  • Good Supervisory, Decision Making & Customer Service skills

Timeline

General Manager / Association Manager

StillWaters Residential Association
02.2023 - 09.2025

Owner

Griffin’s Custom Wood Designs
06.2019 - 01.2023

Association Manager

Shores of Panama Resort
04.2018 - 08.2019

Association Manager

Resort Collection
03.2018 - 03.2018

Association Manager

Resort Collection
01.2015 - 12.2018

General Manager

Long Beach Resort
10.2013 - 12.2014

Association Manager

Tops’l Beach Manor
06.2012 - 10.2013

Vice President

Sentry Management
04.2010 - 06.2012

VP of Operations

Oaseas Resorts
02.2008 - 03.2010

Director of CAM Operations

Royal American Hospitality
02.2005 - 02.2008

General Manager

The Summit Owners Association
07.2003 - 02.2005

General Manager

Abbott Resorts / Gaylord’s / Resort Quest
02.2000 - 06.2003

President / Owner

Sports Huddle
10.1974 - 11.1999

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Air Force National Guard | 187th Air Tactical Reconnaissance

Physical Education and Recreation

Central Alabama Community College

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Jefferson Davis High School

Business

Auburn University

Section name

  • Dear Board of Directors / Hiring Manager:
  • As an accomplished executive with over two decades of experience leading diverse teams, streamlining complex systems, and delivering sustainable organizational improvements, I am excited to bring my abilities to your organization. My career has consistently proven my ability to transform underperforming assets, implement operational efficiencies, and foster a culture of accountability and service excellence.
  • In my most recent role as General Manager at StillWaters Residential Association, I oversaw day-to-day operations for a 2,300-acre community, including key amenities such as golf courses, marinas, and restaurants. I led multimillion-dollar infrastructure and capital improvement projects, restructured financial systems, and introduced innovative service enhancements to support over 1,600 homeowners. My direct leadership style and strategic approach enabled the resolution of longstanding financial discrepancies and elevated the association's operational performance.
  • Prior to that, I held executive leadership roles overseeing high-rise condominiums, Homeowner Associations and resort properties across Destin, Panama City Beach, Orlando, and Miramar Beach, Florida. As Vice President of Operations, I directed eleven resorts and mentored a team of 10 general managers. I successfully guided disaster preparedness and recovery efforts during hurricanes, executed complex restoration projects, and built strong partnerships with boards of directors to ensure alignment and accountability. I aided new homeowners buying their first property or other property issues after the purchase, as well as shared areas of the development, performing regular inspections of the property. Over the years, I have dealt with the renters, about quality of the unit(s), property amenities, noise complaints, and rental damage.
  • Additionally, as Owner of Griffin’s Custom Wood Designs, I built a successful business from the ground up, showing my enterprising spirit, financial acumen, and client-focused innovation.
  • My ability to improve operations, lead high-performing teams, and manage large-scale assets uniquely positions me to add value to your leadership team. I am confident that my comprehensive experience and dedication to operational excellence align with your organization’s goals.
  • Thank you for considering my application. I would welcome the opportunity to further discuss how my background and skills can contribute to your continued success. Please feel free to contact me at your convenience to schedule an interview.
  • Warm regards
Edwin GriffinExperienced General Manager