Summary
Overview
Work History
Education
Skills
Timeline
Generic

Edwin Humphrey

Athens,TX

Summary

I thrive on challenges and I constantly set goals for myself, so I have something to strive toward. I am always looking for an opportunity to do better and achieve greatness.

Overview

11
11
years of professional experience

Work History

Picker Packer

Volt Workforce Solutions
11.2022 - Current
  • Conducted periodic inventory audits to verify accuracy.
  • Used RF scanners to track orders and verify accuracy.
  • Operated farming equipment to move goods safely from fields to collection points.
  • Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Checked packing slips and other documentation to appropriately box items requested by clientele.
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Worked fast to meet assigned daily picking quotas.
  • Verified proper labeling and identification on all orders before shipment.
  • Followed safety protocols and procedures to minimize workplace accidents.

Manager

First cash pawn
11.2017 - 11.2022
  • I identified problems/inquiries and resolved in a timely manner with high satisfaction
  • Run a shift of 4 people, set expectations
  • Monitor the daily activities of 4 staff members
  • Addressed customer service concerns, resolving issues
  • Record inventory usage and reorder supplies as needed
  • Organize work schedules and requests for time off
  • Design and implement new ideas for customer service and employee satisfaction
  • Meet and exceed all goals as directed by management
  • Routinely inspect company property and equipment, creating repair tickets as needed to ensure a comfortable and safe space for employees and guests
  • Onboarded new employees with training and new hire documentation.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Established team priorities, maintained schedules and monitored performance.

Non-Commission Officer

Champion Security Agency
07.2016 - 07.2017
  • My job was to watch all cctv and check in and out personal and make sure the area was safe and secure.

Assistant Manager

Whataburger
10.2011 - 07.2016
  • Closely monitor food quality and staff interactions with guests, proactively addressing issues to ensure customers receive a positive dining experience
  • Ensured employees complied with company policies and procedures
  • Manage all team members on shift, including cooks, food runners, servers, and hosts for high- volume restaurant with 80-seat capacity
  • Respond quickly and efficiently to customer complaints
  • Supervise 8-10 staff members
  • Addressed customer service concerns, resolving issues and ensuring exceptional experiences

Education

High School Diploma -

Mesquite Academy
Mesquite, TX
05.2014

Skills

  • Sales Scheduling
  • Customer care Management
  • Databases Organizational skills
  • Customer service Excel
  • Safety Best Practices
  • RF Materials
  • Performance Goals
  • Handheld Scanners
  • Data Input
  • Checking Paperwork
  • Records Accuracy
  • Tagging and Labeling
  • Cash Register Operations
  • Checking Product Quality
  • Reading Comprehension

Timeline

Picker Packer

Volt Workforce Solutions
11.2022 - Current

Manager

First cash pawn
11.2017 - 11.2022

Non-Commission Officer

Champion Security Agency
07.2016 - 07.2017

Assistant Manager

Whataburger
10.2011 - 07.2016

High School Diploma -

Mesquite Academy

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Edwin Humphrey