Edwin James
Chicago,IL
Summary
Mission-oriented Investigator with a broad employment history across various law enforcement settings. Adept in managing long-term investigative cases. Seeking a position with a Growing company with opportunities for advancement. Efficient organized protective service professional with over 20 years in security, investigations, and public safety fields. Extensive on the job security guard and investigations training. Skilled in incident response, apprehension, and protection support.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Armed Security Officer
S & C electric
Chicago, IL
09.2023 - Current
- Conducted regular patrols of the facility grounds using both vehicle and foot patrol methods.
- Enforced safety regulations by monitoring hazardous materials and issuing warnings when needed.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Maintained logs of all security-related incidents and submitted reports regularly to supervisor.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Performed daily inspections of security equipment such as gates, locks, alarm systems, and radios, ensuring that they were operating properly.
- Assisted in the development of new security protocols based on changes in technology or environment.
- Responded quickly and appropriately to emergency situations, including medical emergencies, fire alarms, bomb threats.
- Tracked vehicles on premises, including license plate numbers.
- Adhered to company policies regarding access control procedures for visitors and guests and contractors.
- Communicated effectively with team members while coordinating efforts during shifts.
- Evaluated credentials of personnel and provided temporary badges to visitors.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
Private Investigator
Ethos Risk Services
Chicago, IL
10.2020 - Current
- Printed and issued legal subpoenas orders
- Gathered and recorded evidence submitted it to clients
- Update clients by phone or email
- Travel from site to site conducted interviews by video and voice recordings.
Dispatcher
Napleton Automotive
Chicago, IL
06.2022 - 04.2023
- Receiving emergency and non-emergency calls and record significant information
- Addressing problems and requests by transmitting information or providing solutions
- Prioritize calls according to urgency and importance
- Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
- Monitor the route and status of field units to coordinate and prioritize their schedule
- Provide field units with information about orders, traffic, obstacles and requirements
- Enter data in computer system and maintain logs and records of calls, activities and other information.
- Created daily reports detailing response times, call volumes, and other pertinent information.
- Trained employees on triaging and dispatching procedures to properly handle daily calls.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Advised personnel about accidents, weather conditions or other hazards.
- Reported delays, accidents or other traffic and transportation situations.
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
- Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
- Developed strategies for improving efficiency within the dispatch department.
Public Safety Officer
NapletonAnn & Robert H. Lurie Children's Hospital of Chicago
Chicago, IL
03.2022 - 07.2022
- Patrol hospital, check IDS of employee's entering & exiting, unlock and lock offices, pick up valuables of patients, put restraints on patients when needed, check-in with the nurse's station to be sure they knew how to contact security if needed, assist with body transport from the morgue to funeral directors, assist with transport from the helicopter pad to the hospital greet visitors assist families to Ronald McDonald for overnight stays
Investigator
VRC Investigations
Chicago, IL
06.2019 - 10.2020
- Participate in surveillance in the field when required to help document and build a case of suspected fraud
- Begin investigations into possible fraudulent activity when recommended by analyzing claims, reviewing documents and evaluating financial records
- Conduct interviews of people associated with potential fraud cases either as witnesses or suspects by recording statements to get as much information as possible
- Record all findings, results and data related to investigations in a database and share this information with the appropriate supervisors
- Partner with local or federal law enforcement when necessary to get assistance during an investigation into possible fraud cases and when fraud is deemed a criminal manner
- Organize evidence and materials for possible use in a court of law and prepare to testify when asked for cases that venture into the criminal or civil judiciary court
- Flag and monitor cases that demonstrate some of the common characteristics of potentially fraudulent activity and prepare to take action and pursue an investigation when needed.
Security Specialist II
Chicago
Chicago, IL
04.2018 - 04.2020
- Patrols assigned location on foot
- Monitors entry and exit of visitors and employees
- Investigates any security breaches and suspicious circumstances and reports to higher authorities for follow-up and action
- Checks all windows, doors and lights of all the buildings
- Makes a note of any unlocked windows or doors and reports to supervisors.
Armed Security Officer
Silver star Protection Group
Chicago, IL
05.2017 - 03.2018
- Patrols outside and inside of premises greet customers, vendors And visitors
- Escorted cash drawers from floor to the manager's office, assisted with deliveries, did computerized reports etc.
Public Safety Officer
Advocate Health Care
Chicago, IL
06.2016 - 02.2017
- Patrol hospital, check IDS of employee's entering & exiting, unlock and lock offices, pick up valuables of patients, put restraints on patients when needed, check-in with the nurse's station to be sure they knew how to contact security if needed, assist with body transport from the morgue to funeral directors, assist with transport from the helicopter pad to the hospital.
Security Officer
Monterrey Security
Chicago, IL
05.2015 - 10.2016
- Patrols assigned a location on foot
- Monitors the entries and exits of visitors and employees
- Investigates any security breaches and suspicious circumstances and reports to higher authorities for follow-up and action
- Checks all windows, doors, and lights of all the buildings
- Makes a note of any unlocked windows or doors and reports to supervisors
- Observes traffic and other activities in the assigned location to enforce rules and regulations of the location
- Maintains entry and exit logs for visitors
- Assists visitors with directions or any related information
- Escorts visitors or officers to an appropriate destination especially if they are carrying money, important and confidential documents, or valuable assets
- Checks identification of people entering and leaving the premises
- Writes daily reports, notes any unusual circumstances, and any damage to property during his period of duty
- Assists other security personnel in surveillance and crowd control during large events.
Education
Associate in forensic science -
South Suburban college
01.2015
GED in Clerical -
Dayton job corps
Skills
- Surveillance
- Security
- Loss Prevention
- Law Enforcement
- CCTV
- Quality Assurance
- Supervising Experience
- Hospital Experience
- Writing Skills
- Conflict Management
- Time Management
- Leadership
- Child Protective Services
- Crisis Intervention
- Case Management
- Interviewing
- Microsoft Outlook
- Microsoft Excel
- Microsoft Word
- Incident Response
- Social Work
- Fraud
- Report Preparation
- Insurance Fraud
- Records Handling
- Trend Evaluations
- Claims Resolution
- Report Development
- Active FOID Card
- Continuous Improvement
- Research Skills
- Research Abilities
- Crime Scene Photography
- Interview Techniques
- Deadline and Results-Oriented
- Due Diligence
- Surveillance Techniques
- Report Generation
- Records Management
- Federal, State, and Local Laws Knowledge
- Court Testimony
- Legal Knowledge
- Witness Interviews
- Compliance Assessment
- Interviewing Witnesses
- Undercover Operations
Certification
- Driver's License
- 20 hour security certification
- 40 hour armed certificate
- Firearm Owner's Identification Card
- CPR
- First Aid Certification
- AED Certification
- PERC Card
- Private Investigator License
- Armed Security License
Assessments
- Customer Focus & Orientation, Proficient, 02/2020
- Problem Solving, Highly Proficient, 01/2020
- Work Style: Conscientiousness, Proficient, 01/2020
- Attention to Detail, Proficient, 10/2019
- Active Listening, Highly Proficient, 05/2019
- Cognitive Ability, Highly Proficient, 04/2019
- Project Management Skills: Time Management, Highly Proficient, 05/2020
- Security Guard Skills, Highly Proficient, 05/2020
- Management & Leadership Skills: Planning & Execution, Familiar, 05/2020
- Active listening, Highly Proficient, 05/2021
Timeline
Armed Security Officer
S & C electric
09.2023 - Current
Dispatcher
Napleton Automotive
06.2022 - 04.2023
Public Safety Officer
NapletonAnn & Robert H. Lurie Children's Hospital of Chicago
03.2022 - 07.2022
Private Investigator
Ethos Risk Services
10.2020 - Current
Investigator
VRC Investigations
06.2019 - 10.2020
Security Specialist II
Chicago
04.2018 - 04.2020
Armed Security Officer
Silver star Protection Group
05.2017 - 03.2018
Public Safety Officer
Advocate Health Care
06.2016 - 02.2017
Security Officer
Monterrey Security
05.2015 - 10.2016
Associate in forensic science -
South Suburban college
GED in Clerical -
Dayton job corps
Similar Profiles
RONALDO ISONRONALDO ISON
SENIOR QUALITY MECHANICAL TECHNOLOGIST & ASSEMBLER at S & C ELECTRICSENIOR QUALITY MECHANICAL TECHNOLOGIST & ASSEMBLER at S & C ELECTRIC
Erin WilliamsErin Williams
Apprentice Electrician at Cleveland Electric/Pickle Electric/White ElectricApprentice Electrician at Cleveland Electric/Pickle Electric/White Electric
Samuel SchagenSamuel Schagen
Inside Wireman Apprentice at Cavanaugh Electric, Action Electric, Arc ElectricInside Wireman Apprentice at Cavanaugh Electric, Action Electric, Arc Electric
Alexander ValenzuelaAlexander Valenzuela
Mover at New City Moving Inc.Mover at New City Moving Inc.
Ian RosalesIan Rosales
Warehouse Associate at Border StatesWarehouse Associate at Border States