EDWIN LEBRON JR.
Coconut Creek,USA
Summary
Dedicated managerial professional with a strong commitment to customer service and a proven ability to foster positive work environments. Demonstrates exceptional leadership and conflict resolution skills, consistently delivering high-quality service standards. Eager to leverage expertise in entry-level opportunities that contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Valet Manager
Asta Parking, Inc
01.2022 - Current
- Provided leadership by setting an example with a professional attitude and work ethic.
- Oversaw cash management processes such as ticketing validation, reconciliation of revenue.
- Collaborated with other departments at the facility to provide exceptional guest experiences.
- Monitored the performance of all staff members to guarantee standards for quality service.
Valet Attendant
Asta Parking, Inc
05.2021 - 01.2022
- Responsible for checking in customers requesting valet services upon arrival at various contracted locations, and providing them with exceptional customer service promptly.
- Assist in directing traffic to keep the flow of cars clean and organized.
- Follow safety protocols when moving customers' vehicles to the valet parking lot, and when going to retrieve the customer's vehicle.
- Track the vehicle key box, and ensure customers' keys are in the valet box and tagged according to protocol.
Cashier/Shift Manager
7-ELEVEN
06.2019 - 05.2020
- Managed daily cash intake by counting out registers and tabulating profits.
- Identified the needs of customers promptly and efficiently.
- Enforced company policies and trained new personnel on interactions with customers and point-of-sale systems.
- Directed and led employees and team members on effective operations, methods, and procedures.
- Monitored store operations to ensure compliance with company policies and procedures
Valet Driver
USA PARKING – VISTA BMW
07.2018 - 03.2019
- Maintained accurate records of customer information, including vehicle make and model, license plate number.
- Processed payments using cash registers or point-of-sale systems as needed.
- I greeted the guest, explained the valet procedures, and answered questions to drive satisfaction and repeat business.
Education
Associate of Arts - Business
Broward College
01.2024
Skills
- Certificate of Accounting Technology Specialist, Broward College, 2023
- Certificate of Business Management, Broward College, 2023
- Certificate in Business Operations, Broward College, 2023
- Certification in Business Specialist - Broward College, 2023
Languages
- English, Fluent
- Spanish, Beginner
Personal Information
Title: Green, MBA
Timeline
Valet Manager
Asta Parking, Inc
01.2022 - Current
Valet Attendant
Asta Parking, Inc
05.2021 - 01.2022
Cashier/Shift Manager
7-ELEVEN
06.2019 - 05.2020
Valet Driver
USA PARKING – VISTA BMW
07.2018 - 03.2019
Associate of Arts - Business
Broward College
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