Edwin Leyva
Greenville,SC
Summary
Highly motivated and detailed-oriented candidate passionate about using data to improve business performance and customer experience. Skilled at leveraging data to develop actionable solutions to business challenges and utilizing data mining and data visualization to create meaningful insights. Excellent technical aptitude and knowledge of programming languages and seeking to move career into the Data Analytics field.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Insurance Account Representative
John Simmons-State Farm
02.2021 - Current
- Built strong relationships with clients, resulting in a high level of trust and numerous referrals for new business.
- Managed a diverse portfolio of commercial and personal lines accounts, ensuring timely and accurate policy updates with outbound calls of 50+ per day.
- Enhanced client satisfaction by promptly addressing inquiries and resolving issues related to insurance policies.
Car Salesperson
Bradshaw Infiniti
11.2020 - 01.2021
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in more than 7 referrals per month.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Insurance Account Representative
John Jeter
03.2019 - 10.2020
- Contributed to a positive work environment by collaborating effectively with team members and sharing best practices for enhanced service delivery.
- Improved operational efficiency by implementing streamlined workflows for processing policy transactions and managing account documentation.
- Analyzed customer needs to provide customized insurance solutions.
Education
Bachelor of Arts - Political Science
University of South Carolina-Upstate
Spartanburg05.2018
Skills
Programming languages: Python (Pandas, NumPy, MatPlotLib)
Databases: MySQL Server
BI and Visualization Tools: Tableau
Certification
- [Data Analysis with Python] [Coursera] [2024 July]
- [Data Visualization with Python] [Coursera] [2024 August]
- [Databases and SQL for Data Science with Python] [Coursera] [2024 July]
- [Introduction to Data Analytics] [Coursera] [2024 June]
- [Python for Data Science, AI & Development] [Coursera] [2024 June]
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Insurance Account Representative
John Simmons-State Farm
02.2021 - Current
Car Salesperson
Bradshaw Infiniti
11.2020 - 01.2021
Insurance Account Representative
John Jeter
03.2019 - 10.2020
- [Data Analysis with Python] [Coursera] [2024 July]
- [Data Visualization with Python] [Coursera] [2024 August]
- [Databases and SQL for Data Science with Python] [Coursera] [2024 July]
- [Introduction to Data Analytics] [Coursera] [2024 June]
- [Python for Data Science, AI & Development] [Coursera] [2024 June]
Bachelor of Arts - Political Science
University of South Carolina-Upstate
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