Dynamic SR. SCADA/Dispatcher at San Bernard Electric Cooperative, leveraging exceptional leadership and resourcefulness to enhance system operations and minimize outage impacts. Proven ability in customer service management and proficient in SCADA controls, fostering collaboration with teams to achieve operational excellence and ensure safety in high-pressure environments.
Manage real-time monitors, system operations and coordination, troubleshooting and response, emergency management, record keeping and reporting, communication and collaboration with numerous SBEC and contractor crews daily and after hours, using safe work practices to minimize outage duration and impacts, using SCADA controls, and customer service management to include key accounts.
Instructor of the Basic Electronics Courses. Maintained and repaired various electronics, was active in community service programs as a Technical Advisor on implementing new equipment, held unit-level accounts of electronics equipment, and conducted numerous unit-level audits. Conducted fitness training, leadership building, and accountability as an instructor of multiple platoons. I completed two Honolulu Marathons.