Edwin Marshall
Fort Mill,SC
Summary
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Water Service Technician
City Of Charlotte Water
06.2022 - Current
- Maintained accurate records of all work performed, ensuring proper documentation for audits or inspections when necessary.
- Used hand tools and IMR readers to maintain, repair and changed equipment on the meter.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Repaired non-functioning meters and tested to verify operational status.
- Fulfilled work orders to cut on and cut off service.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Utility Technician 2#
City Of Charlotte Water
04.2021 - 06.2023
- Reduced downtime by promptly troubleshooting and repairing utility systems malfunctions.
- Answered public questions, concerns and complaints and documented resolution of problems.
- Managed inventory of tools, parts, and supplies to guarantee uninterrupted workflow in the utilities division.
- Used hands or valve operating machines to open and close main valves to perform water main extensions or repairs.
- Placed warehouse orders to replenish truck and work inventory materials.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked effectively in fast-paced environments.
Account Manager
Mighty Auto Parts
10.2019 - 01.2020
- Set and achieved company defined sales goals.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Negotiated prices, terms of sales and service agreements.
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
Supply Chain Coordinator
Novant Health, Inc
08.2018 - 10.2019
- Oversaw supply chain logistics and equipment worth over $30,000.
- Participated in strategic planning sessions aimed at enhancing overall business growth through optimized supply chain operations.
- Coordinated supply orders to meet consumer demand and minimize costs of storing and transporting goods.
- Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
Education
No Degree - Business Administration And Management
Wilberforce University
Wilberforce, OH03.2003
High School Diploma -
Colerain High School
Cincinnati, OH05.1999
Skills
- Operations Monitoring
- Customer Service
- Repair services
- Class A CDL
- Equipment Troubleshooting
- Equipment Repair
- HVAC Systems
- Residential construction
- Workload Management
Certification
- Certified Customer Service , [Company Name] - [Timeframe]
Timeline
Water Service Technician
City Of Charlotte Water
06.2022 - Current
Utility Technician 2#
City Of Charlotte Water
04.2021 - 06.2023
Account Manager
Mighty Auto Parts
10.2019 - 01.2020
Supply Chain Coordinator
Novant Health, Inc
08.2018 - 10.2019
No Degree - Business Administration And Management
Wilberforce University
High School Diploma -
Colerain High School
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