EDWIN MARTINEZ
Houston,TX
Summary
A hardworking, creative, adaptable, and dynamic professional. Multi-faceted and knowledge driven team member. Can-do attitude, optimistic outlook and highly driven by success, Failure is simply not an option. Thrilled for whatever career adventure life has in store for me next.
Overview
16
16
years of professional experience
Work History
CSR Dispatcher
R.B. Everett & Company
05.2023 - 06.2024
- Performed various operational duties related to scheduling service requests from clients.
- Acted as a communications liaison between customers and field service team.
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
Maintenance Supervisor
Trillium Facilities Solutions
12.2016 - 11.2022
- Conducted regular inspections to identify facility repair needs/improvements.
- Streamlined work order processes for increased efficiency in addressing requests and tracking.
- Managed inventories of supplies/materials to ensure the availability of needed resources.
- Implemented a preventive maintenance program.
- Tracked and reviewed department costs for favorable budget adherence.
- Established protocols for preventive maintenance.
- Negotiated contracts with vendors for cost-effective service/materials procurement.
- Regularly regularly reviewed guidelines to meet operational and department standards.
- Monitored job progress and performance of staff/contractors.
- Ensured safety compliance addressing potential hazards, by enforcing facility/maintenance standards.
- Oversaw work/training of 6 direct report staff.
- Supported direct report staff competency through targeted training sessions regarding maintenance best practices.
- Administered disciplinary actions to workers violating department standards and company policies.
- Conducted regular performance evaluations to identify areas of improvement and provide constructive feedback to staff.
Operations Manager
The Home Depot
02.2008 - 11.2016
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Championed safety protocols to maintain a secure working environment with the goal of reducing workplace accidents and incidents.
Education
High School Diploma -
Lakeland High School
Lakeland, FLSkills
- Problem solving and Solution Finding
- Logistics and Building Support
- Maintenance Planning and Development
- Staffing, Scheduling and Time Keeping
- Safety and Security Upkeep
- Leadership and Teamwork
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working
Portuguese
Limited Working
Timeline
CSR Dispatcher
R.B. Everett & Company
05.2023 - 06.2024
Maintenance Supervisor
Trillium Facilities Solutions
12.2016 - 11.2022
Operations Manager
The Home Depot
02.2008 - 11.2016
High School Diploma -
Lakeland High School
Similar Profiles
Christopher Gwinn IIChristopher Gwinn II
Shop Field Mechanic at R.b. Everett & CompanyShop Field Mechanic at R.b. Everett & Company
Amanda BureAmanda Bure
Administrative Assistant & Real Estate Agent at The Toni Everett CompanyAdministrative Assistant & Real Estate Agent at The Toni Everett Company
Kevin H PhillipsKevin H Phillips
Outside Sales Representative at RB Everett & CompanyOutside Sales Representative at RB Everett & Company